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Reviewed 27 June 2018

Conference hotel in great location. Litter in hallways not touched during three day stay. Refrigerator in room did not work and request to housekeeping ignored. Tried to get coffee for in room coffee but creamer and stirrers missing.

Room Tip: Some rooms have a view of the arch.
  • Stayed: June 2018, travelled on business
    • Value
    • Cleanliness
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Thank Steven E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2018

Probably due for an update to the rooms. Although clean and sufficient for a hotel downtown, was a bit outdated. Service was very good and the room service was quick, but was average at best. Location was good if you're spending time in downtown and easy walking distance to restaurants, etc.

  • Stayed: February 2018, travelled solo
    • Value
    • Cleanliness
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Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2018

The Hyatt was situationed right next to the arch and I had a great view from my room. Bed was very comfortable, nicely appointed.
Pros: great location, spacious room, comfortable bed
Cons: very expensive parking

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hyatt Hotels
1  Thank G347JWdavidh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattSTL-MGMT, Guest Relations Manager at Hyatt Regency St. Louis at The Arch, responded to this reviewResponded 29 June 2018

We are glad to hear you enjoyed your visit! Come see us again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2018

When staying at this hotel, get a room as close as possible to the elevator. When checking in, let the front desk know if you have trouble walking. The walk from your room is not a good walk unless you're into physical fitness.

  • Stayed: June 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hyatt Hotels
Thank ernesteenj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2018

I attended a conference here and although the hotel seemed to be quite busy, the staff was attentive, friendly, and helpful. The hotel room was very clean and quiet and everything was very comfortable. I felt very safe even in the late evening.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank hkopera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattSTL-MGMT, Guest Relations Manager at Hyatt Regency St. Louis at The Arch, responded to this reviewResponded 29 June 2018

I am happy to hear that you enjoyed your visit! We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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