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“Some good, some not so good.”
Review of Moonrise Hotel

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Moonrise Hotel
Ranked #7 of 123 Hotels in Saint Louis
Certificate of Excellence
Reviewed 19 January 2014

After reading other reviews I was a bit worried about parking, but it turned out fine. I self parked in the public lot directly behind the hotel and was cautious about leaving valuables in the car, locking, etc... No incident. I found the staff to be kind, helpful, and welcoming. The Moonrise is in a vibrant neighborhood, the accommodations were comfortable, and the rooftop bar had great views and was a lot of fun. I couldn't help but feel that the moonrise was trying too hard to be cool. All that I listed above was enough for me to be happy, but some of their decor was a little too much such as the white stairway backlit with colored lights and their signage. I also found the rates to be pretty high. Overall it was a good stay, but next time I'd look for either something more affordable or something with more refined tastes. (I'm in my late 20s and do appreciate modern design for the record).

  • Stayed: July 2013, travelled solo
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Thank Phillymittens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
moonrisemanager, Manager at Moonrise Hotel, responded to this reviewResponded 1 February 2014

Thank you for your comments about or kind and helpful staff. I am sorry to hear that you found the décor to be excessive for your taste. The lit staircase is typically a favorite for our guests and the spot for many group and family photos. If you find yourself back in St. Louis you can always contact our Reservations team to see if we have any packages or specials that might suit your needs.



Jake Westcott
Executive Housekeeper

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Reviewed 12 January 2014

Spent one night here at the Moonrise Hotel. My first time at this property. From check in to check out everything was perfect. Ashley at the front desk was awesome in helping me with an early check in. The hotel restaurant was very good and the jacuzzi tub in the Cosmic Jacuzzi King room was superb. It even had a wave feature. It truly made for a relaxing and unforgettable evening. And the bed was soft and comfy also. A true experience of a lifetime. I will be back. The staff were so friendly. Each time I saw a staff member they always said hello.

  • Stayed: January 2014, travelled as a couple
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1  Thank Keith H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
moonrisemanager, Manager at Moonrise Hotel, responded to this reviewResponded 18 January 2014

We strive to provide all of our guests with an experience that they will remember! Our staff members pride themselves on the level of service they provide and really enjoy when they are able to make a positive impact on a guest even if it is just saying hello. We look forward to you returning as our guest again!

Cheers,

Jake Westcott
Executive Housekeeper

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Reviewed 1 January 2014

I am a bit of a space geek and I loved the Moonrise. The decor was fantastic and the room was very comfortable. The bar scene was also excellent. I stayed a little away from my work but it was thoroughly worth it.

  • Stayed: October 2013, travelled on business
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Thank landcuo
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moonrisemanager, Manager at Moonrise Hotel, responded to this reviewResponded 18 January 2014

The décor of the hotel is fun and most guest that stay enjoy browsing the various items Joe has collected and displayed throughout the hotel. Hopefully on your next trip to St. Louis whether it is business or pleasure we would love to have you back as a guest!

Cheers,

Jake Westcott
Executive Housekeeper

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Reviewed 22 December 2013 via mobile

Very nice small hotel, staff was very helpful, polite and eager to enhance your stay in any way they could. The room was very nice, spacious and clean. Right next to forest park and about ten minutes from downtown St. Louis. Overall for the money a very nice place to stay.

Stayed: December 2013, travelled as a couple
Thank Buettner6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
moonrisemanager, Manager at Moonrise Hotel, responded to this reviewResponded 27 December 2013

We take a lot of time selecting our staff and encourage them to have fun while working so it’s wonderful when our guests have fun with them too! Glad to hear our location worked for all your St. Louis activities.

Thank you for sharing!
Jessie Galleano
Guest Service Manager

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Reviewed 19 December 2013

Very nice modern hotel near Washington University and the Delmar Loop shops and restaurants. The room was clean and comfortable. Staff especially friendly. The parking attendants were great. Make sure you don't get caught up in Delmar Loop traffic unless you want to be.

  • Stayed: September 2013, travelled with friends
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Thank Anntmo
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moonrisemanager, Manager at Moonrise Hotel, responded to this reviewResponded 27 December 2013

Thank you for the kind review. We’re glad to hear you enjoyed your stay!

Hope to have you as our guest again soon.
Jessie Galleano
Guest Service Manager

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Reviewed 15 December 2013

Stayed here in October 2013. The customer service was second to none. Check-in was courteous and fast. Room was in great shape. Beds were super comfortable. Close to everything--right next door to the Pageant. Walked to everything. They even have a charging station for electric vehicles! Parking in the back is tight and valet was not always there but those two things were forgivable. If you have long, thick hair, plan extra time for your shower--the water pressure is kind of non-existent. The restaurant just off the lobby was incredibly tasty--again with excellent customer service. The roof-top bar had great views but the service up there was a 5 out of 10. Room service was on the dot--arrived to the minute that we had requested and food was piping hot. We would stay here again.

Room Tip: Our room was toward the back and was very quiet.
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  • Stayed: October 2013, travelled as a couple
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Thank TrustMe71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
moonrisemanager, Manager at Moonrise Hotel, responded to this reviewResponded 18 December 2013

We are so thankful to be situated in The Loop with so many diverse restaurants and shops all within walking distance to our hotel. Thank you for sharing so many details from your stay. I’m sorry to read about your trouble with parking. We always have valet parking available for our guests and there are three self parking lots open to the public within a block of the hotel if you prefer to park yourself. Our rooms feature rainfall shower heads which produce large water droplets to deliver a powerful overhead shower experience, but I can understand your comment if your hair is exceptionally thick. Your experience has been shared with our management team including your observation on the Rooftop Terrace. Again, I’m sorry for any inconvenience these issues created during your stay. We sincerely appreciate your time in sharing your experience and the feedback provided.

Hope to see you again!
Jessie Galleano
Guest Service Manager

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Reviewed 13 December 2013

My wife and I stayed here 12/12/13 because we were attending a concert at the Pageant Theatre. Excellent room and location for the Delmar Experience. It is also next to the Pi Pizzaria, that has awesome pizza. The staff is very helpful and friendly

Room Tip: There is valet parking or just park in the public lot behind the bldg.
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  • Stayed: December 2013, travelled as a couple
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Thank VernonR187
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
moonrisemanager, Manager at Moonrise Hotel, responded to this reviewResponded 18 December 2013

Thank you for the kind review! We are just steps from the Pageant concert venue which hosts varied concerts and events year round. The Theatre offers optimal concert views, no matter where you are in the venue you’ll always be within 70 feet of the stage. Hope we have you back as our guest soon.

Thanks again!
Jessie Galleano
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Moonrise Hotel

Address: 6177 Delmar Blvd, Saint Louis, MO 63112-1203
Phone Number:
Region: United States > Missouri > Saint Louis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Saint Louis
#3 Family Hotel in Saint Louis
#4 Business Hotel in Saint Louis
#4 Romantic Hotel in Saint Louis
Price Range: £111 - £212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Moonrise Hotel 4*
Number of rooms: 125
Official Description (provided by the hotel):
The Moonrise Hotel in St. Louis, Missouri blends cool modern design and quirky sophistication to create a truly unique boutique hotel experience. Located in The Loop - one of St. Louis’ most charming shopping, dining and entertainment districts - the hotel offers guests a wide array of leisure activities. Within walking distance from The Pageant nightclub, Pin-Up Bowl and St. Louis landmark Blueberry Hill restaurant and music club, you’ll find it all. Our central location and proximity to the Delmar Loop MetroLink Station make it simple for business travelers and leisure guests to get to nearby Clayton, Forest Park, Washington University, and St. Louis University, as well as The Central West End and downtown St. Louis.A bold combination of contemporary design, luxury amenities, well-appointed rooms and suites and ample meeting space, the Moonrise Hotel boldly goes where no St. Louis hotel has gone before. From the ever-changing colors of the iridescent lobby wall and open staircase to the evocative art, display cases of lunar toys, jewelry, figurines and spaceships at Eclipse Restaurant, there’s much to marvel at without ever leaving the hotel.The result: an unforgettable experience that combines Midwestern hospitality with urban chic and luxury boutique. ... more   less 
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Also Known As:
Moonrise Hotel Saint Louis

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