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“Westin wins again!”
Review of Westin St. Louis

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Westin St. Louis
Ranked #20 of 123 Hotels in Saint Louis
Certificate of Excellence
GreenLeadersBronze level
Reviewed 24 June 2014

Its was so refreshing to check in after a hot noon ball game at Busch Stadium, and
find the lovely spacious bathroom, as well as the big windows overlooking third base.
Everything was so clean and accommodating. This was a great place for a leisurely
evening and was close to all the downtown sights and music spots. Next morning's
room service breakfast was punctual, delightful and satisfying. Front staff desk was
also very courteous upon arrival and departure.

Room Tip: Get a higher floor room on the side that overlooks the stadium. It's fun to watch the departing...
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  • Stayed: June 2014, travelled as a couple
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Thank Jan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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628 - 634 of 1,495 reviews

Reviewed 23 June 2014

My daughter and I were traveling across the country. It had been two long days on the road so we decided to treat ourselves to the downtown Westin since we were able to get a reasonable rate at the last minute.

It was raining when we arrived and we were really tired so we had our fingers crossed that it was going to be worth it. Wow! We have a long list of "excellents" for this hotel: location, valet, front desk staff, lobby, restaurant/food, large room, beds, bathroom, shower w/rainfall showerhead, front desk checkout. We had a great time even though it was just one night. I'm already thinking about planning another trip w/my husband for a weekend getaway.

Really no complaints worth noting - keep up the great work Westin!

  • Stayed: June 2014, travelled with family
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Thank mes09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

The Westin in St. Louis was wonderful! I had a chance to meet the GM and he was more than accommodating.
The front guys, Orlando, Justin, and the rest on the front lines were the best. You'll have to go a long way to find a better group of people. Everyone was helpful beyond our expectations! They will bend over backwards to help you! The police presence was there ( Phillies baseball team in town), but, subdued and they
were very helpful and very open.
To find a better way to showcase your hotel I could not tell you.
Do not hesitate to go and enjoy this wonderful hotel and the warm people they have there.
Enjoy "Pappy's BBQ", and Rooster for breakfast you won't be disappointed.
I would however, make a few changes.
Just to check email (I don't have a smart phone) so to go on line and check my email would have cost $7.00 for 15 minutes. Not that urgent.
The doubletree at BWI gives free access to your email.
Can you get a comp. newspaper at the Westin? I don't know. I was never asked.
We would absolutely go back again. The people make it great.
Don Klovensky

Room Tip: Need to have a refridge in room as opposed to just the mini bar. No place to put some drinks you may...
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  • Stayed: June 2014, travelled as a couple
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Thank SPIFSPAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2014 via mobile

We are a family of 5 and recently stayed at this hotel. We all fit comfortably in one room. All of the furnishings in the room and bathroom are very high end. Customer service in the hotel was superb! We would definitely stay here again. Also has the best location, located in the city center.

Stayed: June 2014, travelled with family
1  Thank SuperM0m74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2014

My bf, myself and his family stayed at the Westin, St. Louis for two nights prior to his deployment last week. I would describe it was a less than tasteful experience. We liked the location and all but there are some area could be improved. First, we decided to park our car for ourselves ($16 per night) because the additional charge were added on to valet service, which we never heard of in our prior experiences staying at any hotel. We opt to do self parking because we've noticed valet service were slow, very slow. We were standing there at least 5 minutes before we see anyone. We've checked in very late on the first night after a day of long distance drive, after 10
p.m. Shortly after we got into our room (351) we've noticed how depressing the arts in the room were. And the featured pieces over the bathtub were nothing less than tasteless and tacky. They are the featured pieces because they were the biggest and darkest art in the room. They promote nothing but dark thoughts. And encouraging suicide and
suicidal thoughts. We were moved to a different room (342) on the same floor by the helpful front desk clerk, Y, for the next night. She put us in a different room in so we wouldn't have to face the depressing room we were in. Unfortunately, our new room have the exact same arts as our old room, so we thought to ourselves maybe just the floor we were on. Later that day, we have found out that our companies room(244) were the same as our, which were on a different floor. We all agreed that the featured pieces were very depressing, tacky
and tasteless. Another thing I would like to address is the housekeeping. We were sleeping and I heard knocking on the door, so I ran to answer it. I asked the hk lady to come back later. When I head back to bed, I've noticed it was only 8:15a.m. She later came back knocking on our door while we were on our way out for brunch at 11:00.

  • Stayed: June 2014
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Thank cherykisses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2014

This is a great location if you are going to the ballgame for sure. It is right next door to the Stadium and BallPark Village. It is in walking distance of Mike Shannon's restaurant (highly recommend) and several local bars in the area. The check in was very quick and so was the valet. The room was extremely clean and roomy. The bathroom was amazing, it had a bathtub and a shower big enough for 4 people. The breakfast the next morning was a little pricey if you had to pay for it. Fortunately we received 2 free breakfast buffets when we book on Travelocity.

  • Stayed: June 2014, travelled with family
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2  Thank adavis77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2014

Everything you come to expect from a Westin this has it. Great location right next to Busch Stadium, little away from the restaurants though but it is just a quick walk to get to the main area. The prices in the bar downstairs are a little steep even for a hotel, especially the wine prices.

  • Stayed: January 2014, travelled on business
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Thank Jokerz24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Westin St. Louis

Address: 811 Spruce St, Saint Louis, MO 63102-1717
Region: United States > Missouri > Saint Louis > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Saint Louis
#2 Spa Hotel in Saint Louis
#3 Business Hotel in Saint Louis
#7 Luxury Hotel in Saint Louis
#8 Green Hotel in Saint Louis
#11 Family Hotel in Saint Louis
Price Range: £93 - £325 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Westin St. Louis 4.5*
Number of rooms: 255
Official Description (provided by the hotel):
Located in the historic Cupples Station section of St. Louis, the Westin St. Louis boasts a premiere setting. Enjoy the nearby federal courthouse, pedestrian mall, and famed Gateway Arch. Watch a Cardinals game at Busch stadium or just explore the city. A convenient Avis car rental onsite makes getting around easy.Your experience at the Westin St. Louis will be sure to engage the senses, with an interactive display kitchen at the delicious Clark Street Grill.Reenergize and renew in our Solera Health Club & Spa, a full-service spa featuring a selection of soothing signature treatments including massage, body treatments, and facials. Our full service business center allows you to take care of any last-minute details if you are hosting an event in one of our various meeting spaces.The guest rooms and suites at the Westin St. Louis are beautifully appointed, with contemporary conveniences such as High Speed Internet Access, and our signature Heavenly Bed®. Boasting high ceilings and a separate soaking tub, you are sure to stay relaxed during your stay. ... more   less 
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Also Known As:
Westin St. Louis Hotel Saint Louis
Westin Saint Louis
Saint Louis Westin
Westin Hotel St Louis

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