Upon arrival, I thought this hotel was so much better than it turned out to be. It has a lot of potential: good sized rooms, comfortable bed, nice amenities (e.g., coffee maker, frig, breakfast and free Wi-Fi on club level floors, nice bar area). However, the food was mediocre, and very expensive. The drink menu was disappointing as well. The carpet in the room just looked nasty. It looked like it had not been cleaned in a long time. The coffee pot was nasty. I had to clean it really well before using it. The walls were very thin. I could hear the neighbor's private moments as I was standing and looking out my window one morning. The front desk people provide inconsistent information so it's hard to be clear on what they do and don't offer.
The people who work in the restaurant are great. The guy who takes care of the club level breakfast room is very good also. He is very accommodating and helpful.
A lot of the guests that stayed there looked very rough! One large group of women paraded through the hall at night (after midnight) as if it was a daytime party in the hall! They weren't teenagers. They were grown women acting like it was their own private place, shouting and laughing and stomping. There were A LOT of REALLY rough looking people coming in and out off of the street at various times of day. I'm sure they weren't guests. It did not feel safe. Even waiting out front by the bell stand for my taxi, I saw rough looking people driving through and getting in and out of their cars and parking them there. They weren't guests. So not sure why they were parking their nasty looking bomb vehicles there. Basically, a lot of thug looking people wandered in and out from the street...one on the same floor as me...and wasn't sure if he was a guest or just one of the "wanderers".
Saturday night, after returning from my concert, the hotel was flooded with these types who were apparently there for a "party" someone was having in their room or something. The hotel security guy and the manager on staff said there was nothing they could do about it b/c a legitimate guest was coming down to usher them up. I asked if they didn't have any rules or anything about allowing people to just come and party in the rooms of the guests (especially when they looked so ROUGH). They acted like 'duh'... no. There's nothing we can do about it. I started to get on the elevator and just stepped backwards off of it due to the 'characters' on the elevator who looked just too scary for me to feel comfortable. Even on Sunday morning, after mentioning the "wanderers" from the street coming in and out, the front desk clerk said she had been there all morning and hadn't seen any. Right after that, two of them walked in from the street and around the corner to the bathroom on the main floor. She was oblivious.
Anyway - I won't go back there. Plus, the area surrounding the hotel is also scary.
- Official Description (provided by the hotel):
- St. Louis City Center Hotel is a beautifully appointed hotel in the heart of downtown. The historic flavor of this 1929 landmark building combines with modern comforts to create a unique experience with something for everyone. Spread out and relax in one of our beautifully appointed, oversized guest rooms, offering FREE high speed internet, queen sofa sleepers, wet bars, and refrigerators. Relax on our sun deck next to the indoor heated swimming pool, or experience an innovative meal of American-styled entrees and daily chef specials in the upscale setting of bistro 14. You can also take a well-deserved break in Columns Lounge, conveniently located in the lobby. Our hotel is adjacent to the Metro Link/Light Rail system, so you can easily visit downtown attractions like the Gateway Arch, Busch Stadium, Riverboat Casinos, and Union Station. We are also directly across from the Scottrade Center Sports Arena—home of the St. Louis Blues—as well as the renowned Peabody Opera House, where performances, concerts, and special events are staged. With 30,000 square feet of meeting room space, all equipped with Internet access, our facilities are a great choice for your next event. Our one-of-a-kind city view ballroom boasts spectacular views of the downtown skyline and is a beautiful setting for weddings, as well as social functions. We look forward to welcoming you to the St. Louis City Center Hotel —now 100% smoke-free. Together we can leave the air the way it was meant to be. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Odigeo, Booking.com, Hotels.com, Expedia, TripOnline SA, Evoline ltd, Ebookers, Cancelon and getaroom.com so you can book your St. Louis City Center Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sheraton City Center St. Louis Hotel Saint Louis
- Sheraton Hotel Saint Louis
- Sheraton Saint Louis
- Saint Louis Sheraton