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“Good Location for easy in/out”
Review of Hotel Avyan

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Hotel Avyan
Ranked #91 of 120 Hotels in Saint Louis
Montreal
Level 5 Contributor
78 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Good Location for easy in/out”
Reviewed 21 June 2014

Needed just one night for a meeting next day. Arrived around 8PM and my check in went well. However, they lost my workmate's confirmed reservation. Completely vanished, no record of their confirmation number in the system. Of course all the rooms downtown were booked so he had to go all the way to the airport and settle for a smoky room in a motel! Wish IHG would send you an email, like Marriott, telling you about upcoming reservations.
Room was good. Air conditioner was a little noisy so slept with it off.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank The_Dudes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Hotel Avyan, responded to this review, 7 July 2014
Dear The_Dudes,

Thank you for taking the time to review our hotel. I am pleased with your positive comments regarding our rooms and check in process. It is regrettable though that the noise levels may have affected your stay with us.

As for your colleague's reservation, we would like to follow up on your concern. I have sent you a private message in an effort to obtain more information.

I look forward to hearing back from you soon.

Sincerely,

Faith R
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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155 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Any
English first
Arlington, Virginia
Level 4 Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 May 2014

I stayed here for a few nights and would visit again. The strongest point for this hotel is the staff. Very courteous and helpful. The lady who serves the breakfast is exceptionally pleasant. The breakfast is most recommended. The rooms are clean and comfortable. A market and a couple restarants next door are convenient to the hotel as well. Downtown is a few minutes away by car.= but quite distant if walking. A swimming pool is on-site.

  • Stayed March 2014, travelled solo
    • Value
    • Location
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Helpful?
2 Thank MARK1215926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glossop, United Kingdom
Level 5 Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 8 May 2014

We stayed here for one night as a quick stop over on our tour. The staff and their service was excellent. The room was comfortable and spotless, the facilities were also great. I would definitely stay here again.

  • Stayed April 2014, travelled with friends
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Helpful?
1 Thank Lizzie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hershey, Pennsylvania
Level 6 Contributor
526 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed 4 May 2014

We stay at HIExpress properties several times a year. We enjoy that they show local color rather than having a scripted feel. This location has wonderful local feel. Sara who takes care of the breakfast is about a genuine and wonderful as it gets. We would return just to see her again.
The location is perfect. We were traveling to Oklahoma so 44 was our route. This is 30 seconds off and 30 seconds on from 44. We stayed on both directions between Pa. and Oklahoma and were happy both times. Fitness room is minimal. Furnishings are dated. WARNING! Do not order BBQ from Smilio's to be delivered. It is awful. Not spoiled- just terrible. They should be embarrassed. Holiday Inn Express should consider if it should pass out the menu to their guests. St. Louis has great BBQ available- do not make this mistake.

  • Stayed May 2014, travelled with family
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    • Cleanliness
    • Service
Helpful?
1 Thank Richard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 March 2014

My husband and I stayed here while visiting a sick relative. The hotel is gated which can be a little uncomfortable at first, however, it gives you a pretty safe feeling. The staff is very nice and the lady who works in the kitchen area was extra sweet, and talked to us about some of the local sites. We will definitely visit again (only it will not be snowing) , and will more than likely stay here again.

  • Stayed February 2014, travelled as a couple
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Helpful?
2 Thank VeeSouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Hotel Avyan, responded to this review, 25 March 2014
Dear VeeSouth,

Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you again in the future.

Sincerely,

Ben J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 November 2013

The staff here was really nice and welcoming. We had been traveling through on our way to New Jersey for kind of a cross-country trip. Our kids were very restless from being on the road for so long, so they definitely needed the pool. We stayed at a Holiday Inn previously on our trip, and we loved it, so that is what brought us to this location. I think the consistency in amenities of Holiday Inn Express brand is what I love. The location of this particular hotel was pretty good, and fairly easy to find. However, I wish I would have requested a top floor room, as the people above us were pretty noisy. That is something that is beyond anyone's control, though. My family and I are planning on staying again on our way back home. I read a review about a vehicle getting broken in to, but we didn't have any issues.

Room Tip: Request top floor
See more room tips
  • Stayed October 2013, travelled with family
    • Value
    • Location
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Helpful?
2 Thank Jane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore
Level 3 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 October 2013

I always book a Holiday Inn Express whenever I can for the reliable brand amenities including complimentary hot breakfasts, free wifi, free fitness room and printer access. This particular HIE is in a very convenient location off Rt 44, out of the downtown area but easy to access most any StL attraction by car, bus or bike. The best things about this place are the wonderful people running the front desk, and in particular the breakfast room. The worst things were the signs of lackadaisical management - the printer out of toner for the entire 3 days I was there (despite assurances that the manager had been informed, and with no sign put up to warn you before you wasted time on the computer), the downstairs mens room out of order for the entire 3 days, the kitchen running out of coffee cream, and shower/tub fixtures starting to fall apart. None of these things was a huge issue by itself, but overall I had the sense of being in a cheaper crappier hotel than a Holiday Inn Express, even though this one did seem to have been recently built or renovated. I might stay here again anyway, but I'd look around a bit first.

  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
1 Thank erxraydoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Hotel Avyan, responded to this review, 17 November 2013
Dear erxraydoc,

Thank you for taking the time to complete a review on your stay. It is nice to know that you found our location convenient and your check-in experience was commendable. I regret the issues you encountered with the facilities and amenities. We take all reviews negative or positive very seriously and your feedback will help us improve our efforts.

Your patronage and support to the hotel is very important to us and we look forward to welcoming you back in the near future.

Regards,

Pam G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Avyan

Property: Hotel Avyan
Address: 2625 Lafayette Ave, Saint Louis, MO 63104-2011 (Formerly Holiday Inn Express St. Louis)
Region: United States > Missouri > Saint Louis > Lafayette Square
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #91 of 120 Hotels in Saint Louis
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hotel Avyan 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Holiday Inn Express St. Louis Hotel Saint Louis
Holiday Inn St Louis
Holiday Inn Saint Louis
Saint Louis Holiday Inn

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