My husband and I had to get to Atlanta for Christmas on short notice and we typically like Red Roof Inns. This one was in St. Louis which was a good stopping point for us and they had vacancies on Christmas Eve, but that's where our luck ended. When we checked in around 1 am, I had to talk to the (rude) night clerk through bullet proof glass, red flag #1. We got checked in and he gave us a room key. When we got our bags from the car, I saw this cab driving arguing with a drunken patron, we passed them and had to take a very VERY suspicious elevator (very old and made a lot of strange noises, red flag #2) to our room on the second level. When we finally found the room, our room key didn't work. Again, this is 1 am after a 15 hour drive, I was NOT happy about this, red flag #3. I left my husband at the door while I took the STAIRS back down, I was not risking my life in that elevator again. I crossed paths with the female security guard who was having a very loud, casual conversation with a guest or a friend, I don't know and didn't want to know. When I got back to the bullet proof glass a.k.a. the front desk and told the clerk the problem, the guy responds "yeah, I thought that might have happened." Did he know he gave me a defective room key?! I was too tired and angry to deal. Got the room key right finally and got into the room. The room was BEAUTIFUL. Let me say that again, the ROOM WAS BEAUTIFUL, but do not let that fool you. The next day I left the room to check out, the lobby looks completely different when you're not talking through the bullet proof glass, kind of nice actually. But when I went back to the room I realized that the automatic lock that is supposed to engage on hotel rooms, the reason you need an electronic key, was not working! The door just opened with the slightest push! And I tried this very times, slamming the door and everything. So had I not engaged the dead bolt lock and the chain that prevents the door from fully opening, we would have been in this bad location completely exposed. Again, I will give them credit, the rooms are wonderful (hence the 2 stars instead of 1), but I would NEVER stay here again. Sorry.
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- Also Known As:
- Red Roof Inn St Louis-Forest Park/Hampton Avenue Hotel Saint Louis
- Red Roof Inn Saint Louis