We visited on Father's Day, arriving to a full lobby. We parked across the street at another parking garage (City Park) for higher required clearance (7' here), so I can't comment on the parking situation that others have complained about. Check in was quick, but when we got to our room the keys didn't work. It took two trips to the desk and eventually maintenance and security had to come to the room to fix the lock. The room was clean and comfortable. I was on alert for anything less than clean from some of the previous reviews, but wasn't able to find anything that bothered me on the cleanliness. There was a place on the bathroom door from where someone had busted it and a leg of the desk was weak, but we brought that to security's attention while they were fixing the lock.
As other reviewers have noted, the bathrooms are small. I found it to be clean, though, if not large enough to change your mind in. Standard tub/shower combination with a nice shower head and the curved rod. This is an older building, but they've done well at making use of the space, which I appreciate. There were only two bath towels in the bathroom, but as soon as we called for additional towels, they responded to our room within 10 minutes.
The sofa bed needed linens, but they were brought with the towels. I expect that they reduce the laundry loads and ensure fresh linens on the sofa bed by only providing them when needed. Not a problem since they responded so quickly.
Latonya at the front desk was exceptional, learning my name after the second trip down. The following morning I realized that I had goofed on our reservation. Despite having only five rooms left in the hotel, she managed to find a room to accommodate our family of 6 into another room. The new room required a rollaway bed be delivered and it was there within minutes of the new room being assigned.
The second room was an ADA room that had just had the bathroom converted. The bathroom was huge.
The rooftop pool was nice and was consistent with other hotel pools - no diving boards, etc. There was an observation deck as well that was nice, but the area around that could have been cleaned up a bit on the roof.
As I stated earlier, this is an older building so don't expect brand new and shiny. We stayed here when this was a Radisson about 10 years ago and it was shabby and dirty. It's clean now and looked great to us. We would certainly stay here again if in downtown St. Louis.
- Official Description (provided by the hotel):
- Cityplace St. Louis Downtown Hotel offers an unbeatable location Soaring above the Mississippi River the Gateway Arch is the hallmark image of St. Louis- a city known for a rich urban culture and home to some of the countrys largest private corporations. Situated in the heart of the city the City Place St. Louis - Downtown Hotel is the perfect gateway to all that the city has to offer. Elegant facilities and an ideal location make us the destination of choice for meetings and events in St. Louis. Our hotel is capable of hosting any size event from corporate conferences to wedding receptions. Additionally we are minutes from area companies like Anheuser-Busch ABB and Greensfelder. Adjacent to the Gateway Arch our downtown St. Louis hotel is surrounded by exciting attractions. Sports fans love being close to Busch Stadium and Edward Jones Dome. With numerous free attractions nearby including Anheuser-Busch Brewery tours St. Louis Zoo and Grants Farm St. Louis is a family-friendly city. Youll find the nightlife of Lacledes Landing Entertainment District just a few blocks away. The upscale amenities at our downtown St. Louis hotel ensure your trip is as carefree as possible. We have a sparkling rooftop pool with stunning city views a 24-hour Fitness Center and Union Grill Restaurant. ... more less
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- Also Known As:
- Crowne Plaza Saint Louis
- Crowne Plaza St Louis Downtown