I stayed for a week in May of this year for a conference held on location. I travel 25-30% of the year for my job and have stayed in many hotels throughout the nation. I had the cleaning staff steal new clothing and personal effects from my room. This was reported to security and management and they were not concerned at all. I asked for progress the following day from the management team and they knew nothing of it. My issues were insignificant enough that they were not even communicated. I had to ask that the cleaning staff not enter my room until I left. I expected more from the Crowne Plaza than the ghetto thievery that took place and the complacency that followed. I have stayed in motels with a more honest staff. This was the first time in a decade of professional and personal travel that this has happened. Beware. The rooms were dated as well.
- Official Description (provided by the hotel):
- Soaring above the Mississippi River, the Gateway Arch is the hallmark image of St. Louis, a city known for a rich urban culture and home to some of the country's largest, private corporations. Situated in the heart of the city, the City Place® St. Louis - Downtown Hotel is the perfect gateway to all that the city has to offer! Elegant facilities and an ideal location make us "The Place to Meet" in St. Louis, MO. Our hotel is capable of hosting any size event, from corporate conferences to wedding receptions. Perks like a 2-hour RFP Response Guarantee, Meetings Director and Daily Meeting Debriefs set us apart. Additionally, we're minutes from area companies like Anheuser-Busch, ABB and Greensfelder. Adjacent to the Gateway Arch, our downtown St. Louis hotel is surrounded by exciting attractions. Sports fans love being close to Busch Stadium and Edward Jones Dome. ... more less
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- Also Known As:
- Crowne Plaza Saint Louis
- Crowne Plaza St Louis Downtown