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“Great place to stay”

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Hampton Inn - St. Louis Downtown at the Gateway Arch
Ranked #12 of 122 Hotels in Saint Louis
Certificate of Excellence
Reviewed 9 July 2014

Hotel was easy to locate, clean, and friendly staff. Easy access to Metro. Complimentary breakfast was better than most. Parking $14/night. Spaces tightly spaced. Downtown area turns into "the hood" quickly - so ask at hotel desk before you venture too far on foot to make sure it's a safe area to walk into! Fruit infused water in the lobby was yummy, but often empty.

Room Tip: Ask for room viewing Arch.
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  • Stayed: July 2014, travelled with family
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1  Thank Amber C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lvarney1, Director of Sales at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this reviewResponded 11 July 2014

Dear Canada1266,

Thank you for staying with us and offering feedback in TripAdvisor. We are a busy property and I apologize for the refreshing water being empty. I will definitely pass this information on! Thanks for mentioning how convenient MetroLink, our light rail system, is. It is very inexpensive, too. Hope to have you back with us!

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1,070 - 1,076 of 1,791 reviews

Reviewed 8 July 2014

Best Staff in St. Louis work at this hotel. Services are great, people are helpful and friendly, hotel is very clean and accessible to everything in downtown St. Louis. The Continental Breakfast is top notch!

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hampton
Thank Melanie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lvarney1, Director of Sales at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this reviewResponded 11 July 2014

Dear Melanie W,

We Love Having You Here! Come on back and we will serve up our On the House Hot Breakfast with a friendly Hampton Inn smile :)

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Reviewed 5 July 2014

This review was written by my 9 year old daughter.

When I first walked into the Hampton Inn Hillary called me Taylor Swift. That really made my day! My favorite part was the swimming pool and the nice people. I don't have a least favorite part. I want to come back and I love the cookies.

  • Stayed: May 2014, travelled with family
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Thank Jason C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lvarney1, Director of Sales at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this reviewResponded 7 July 2014

Dear Jason C,

It is so nice to get a review from one of our young travelers! Thank you! I am printing the comments to make Hilary aware :) We hope to have your daughter (and you) back very soon! We will have some fresh baked cookies waiting for you.

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Reviewed 5 July 2014

We recently stayed in room 1600 which had a beautiful view of the arch. It is a very nice property and very conveniently located, but our room had a distinct smell to it which came from the shower curtain I think. Please replace the shower curtains when they start to smell, not when the already overpower the whole room! The rest of the room and property were spotless, but it was hard for me to get past the smell. Breakfast was well stocked and featured plenty of waffle irons, which I really appreciated. Parking was secure in a garage, but did cost $14 extra. We did not get a chance to check out the pool. All the staff we encountered were very friendly and helpful.

Room Tip: Must pay extra for the arch view.
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  • Stayed: June 2014, travelled with family
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1  Thank Michelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lvarney1, Director of Sales at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this reviewResponded 7 July 2014

Dear Michelle W,

Thank you for the feedback on room 1600. I have written out a housekeeping order and talked to the Director of Operations. Please always make us aware of these types of issues, when staying here. That could have easily have been resolved, while you were in-house. I am sorry for that experience. We appreciate all feedback and address each concern as it arises. Hurry back!

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Reviewed 5 July 2014

We had a great experience ! Our family of 5 stayed in a suite and I cannot say enough positives about our experience! The room was extremely clean, breakfast was fantastic, and most impressive was how helpfully the staff was. They helped us navigate to the sites and recommended some great places to eat. I would highly recommend this hotel to stay at.

Room Tip: This location was close to lots of activities for families.
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  • Stayed: July 2014, travelled with family
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Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lvarney1, Director of Sales at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this reviewResponded 7 July 2014

Dear John D,

Thank you for staying at our property and reviewing it in TripAdvisor. We hope that you will return. We will greet you with a friendly smile and help in any way we can.

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Reviewed 2 July 2014

Nice hotel great waffles high for a Hampton but its all about location. Great spot nice place to stay to visit the city. Took 15 min for someone to get to front desk to check me in. They were in a group lunch.

  • Stayed: June 2014, travelled with family
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Thank Len C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lvarney1, Director of Sales at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this reviewResponded 7 July 2014

Dear Len C,

Thank you so much for staying with us and your feedback. We schedule an employee lunch once a month. This was an extremely important one because we were giving out awards. I apologize for the delay in getting you checked in. I can assure you that this will not happen when you return to stay with us :)

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Reviewed 28 June 2014

This property is professional and classy from the very first contact. Front desk personnel provide a smiling and helpful arrival experience. The hotel and its decor are all very welcoming and attractive, and its location is just perfect for numerous, convenient runs at all the delights St. Louis has to offer. Beds -- mmmm! -- and baths are splendid, and the welcoming cookies and beverages in the afternoons enhances the feeling of well-being. Awakening on a Very Big Birthday to the most perfect view of the Arch and the Mississippi was amazing -- almost as great as the night scenes on the streets below. Breakfast was lovely if a bit crowded -- five stations (!) -- not just a buffet counter -- and delicious offerings at each. We are awarding a five despite a noisy elevator door (a little WD-40 would help in such an otherwise smooth operation!) that bothered the occupants of one of our rooms.

Room Tip: Dont hesitate to pay the little extra for the Rooms with a View (of the Arch and river, of course...
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  • Stayed: June 2014, travelled with family
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    • Cleanliness
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1  Thank merrybrook11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lvarney1, Director of Sales at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this reviewResponded 7 July 2014

Dear merrybrook,

Thank you so much for choosing to stay with us to celebrate your special occasion. We know that there are many properties to choose from. It sounds like you had a wonderful birthday! Hey, you have one every year . . . . you should make it a tradition :) I will let maintenance know about the elevator issue.

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Additional Information about Hampton Inn - St. Louis Downtown at the Gateway Arch

Address: 333 Washington Avenue, Saint Louis, MO 63102-2116
Phone Number:
Region: United States > Missouri > Saint Louis > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Saint Louis
#8 Romantic Hotel in Saint Louis
#9 Business Hotel in Saint Louis
Price Range: £79 - £179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn - St. Louis Downtown at the Gateway Arch 3*
Number of rooms: 190
Official Description (provided by the hotel):
Our modern, award winning Hampton Inn hotel is located in the heart of downtown St. Louis, just one block from The Dome at America's Center (formerly Edward Jones Dome), one block from Laclede's Landing and three blocks from the historical Mississippi Riverfront. Our guests can enjoy a wide variety of restaurants, nightclubs, and historical sites all within walking distance. The famous St. Louis Gateway Arch and the new downtown casino are just steps away! Access to all major interstates is just blocks from our entrance. Busch Stadium, Home of the St. Louis Cardinals and Ball Park Village are only a short walk, or a quick trip on the Metro Link. The Metro link, St. Louis' light rail transit system is only 2 blocks away, allowing our guests a short ride to and from the airport, as well as all key destinations in the city. ... more   less 
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Also Known As:
Hampton Inn - St. Louis Downtown At The Gateway Arch Hotel Saint Louis
Hampton Inn Saint Louis
Saint Louis Hampton Inn

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