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Hampton Inn - St. Louis Downtown at the Gateway Arch
Ranked #12 of 121 Hotels in Saint Louis
Certificate of Excellence
Reviewed 14 August 2014

Great location for downtown entertainment. Stadium, casino's and a convenience store are all in walking distance. Plenty of great restaurants to choose from. Remember you have to pay for parking and the breakfast is just okay.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Hampton
Thank Faye_CH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lvarney1, Director of Sales at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this reviewResponded 20 August 2014

Dear Faye_CH,

We appreciate you choosing to stay with us and taking the time to review our property in TripAdvisor. You are right - we are in a prime location in downtown St. Louis! We hope that you will return. We are always changing our breakfast standards in hopes of satisfying all of our guests. Give us another try :) Leslie Varney

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966 - 972 of 1,730 reviews

Reviewed 12 August 2014

The hotel was OK to stay at. The gentlemen behind the desk were very nice and courteous. Located very near local downtown restaurants, the Arch and the Edward Jones Dome. Breakfast was good, but it wasn't very well tended. The cut up fruit was all gone and the little trash can for empty creamers and such was overflowing and stuff was all over the counter. I showed up at 7:00 to eat. The room (1701) was OK, but there had been some water damage on the ceiling and it wasn't patched up very well. Made the room look like a Motel 6 room. The bathroom was nice and roomy. Water was hot. Shower/Tub was very clean. Lots of water pressure even for the 17th floor. The disappointing part was the additional charges. I usually like to stay at the Hilton Garden Inn when I travel, but decided to stay here because it was about $30 cheaper. Well they charge $14 for parking and you are not told this when you put in your reservations on line. I would have rather seen the additional charge shown on line and stated that it includes parking. I am currently a Gold Member and was never offered the water or snacks. Instead I purchased some for the evening. 2 bottles of water and a bag of chips was $9.50. The chips had a price on them of $3.49, but they charged me $6.50. If it wasn't for the fact that I had work to do, then I would have left and paid to eat at one of the wonderful local restaurants in the area.

  • Stayed: August 2014, travelled on business
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Thank Don P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lvarney1, Director of Sales at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this reviewResponded 20 August 2014

Dear Don P,

I want to thank you for staying with us and commenting in TripAdvisor. We do read all reviews and take the comments back to our staff. This feedback really helps us; we want to wow our guests. I am sorry to hear that we did not meet your expectations, in several areas. We have a new Breakfast Supervisor who is working hard to improve that area. Thank you for mentioning the time that you came down to dine and the room that you stayed in. This gives us a starting point for research. Maintenance is on a schedule to go into each room and take care of repairs. I will mention your comment about the ceiling to our supervisor. I apologize that you were unaware of parking charges. This is common in large Metropolitan cities, though, and we do have one of the lowest fees. And, again, I am addressing your comments with our Front Desk lead. We appreciate our loyal Hilton Honor members and want you to feel special. I do hope that you will give us another try; we are always working to improve. Leslie Varney

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Reviewed 11 August 2014

My family stayed at this hotel for two nights, and we would have liked to stay longer. The location is wonderful for just about any downtown event. It is a quick drive/walk to the arch, sporting events, and the flats. Our room was exceptionally clean and comfortable. There is a view of the arch from the swimming pool area. All of the staff we came in contact with were exceptionally polite and accommodating. Any time we travel to St. Louis the Hampton Inn will be our hotel choice.

Room Tip: Ask for a room with a view of the arch.
  • Stayed: August 2014, travelled with family
    • Value
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Thank Bill K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lvarney1, Director of Sales at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this reviewResponded 20 August 2014

Dear Bill K,

We would have liked you to stay longer, too. Thank you for becoming a new, loyal member of our property. We cannot wait for you to return. We also have sleep rooms available with a view of the arch. Make sure you ask for one of those when making your next reservation. Leslie Varney

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Reviewed 10 August 2014

My husband and I stayed in a regular king suite on a Froday night. Check in was a little hectic b/c several of us arrived at the same time, but we were checked in and in the parking garage within 10 minutes. The workers at the front desk, the security officer, and the breakfast attendants were all very kind and helpful! The security attendant went out of his way to walk us to the back of the hotel to show is where a restaurant was and how to get around the road work safely. We were a short walk from the landing with good food and live music. A very short walk to Edward Jones Stadium, and less than a mile walk from the arch. The room was very clean. The free breakfast had a good variety and wasn't crowded and there was more than enough food to go around. The room bed was comfortable and surprisingly quiet to be downtown. We've stayed at Hampton Inns all over the eastern part of the country, and this one has to be one of the best we've stayed in. We are planning on bringing our family back for fall break and staying here again.

  • Stayed: August 2014
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Thank Stephannfrance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lvarney1, Director of Sales at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this reviewResponded 11 August 2014

Dear Stephannfrance,

We appreciate that you chose to stay with us. Thank you for mentioning how friendly and helpful our staff is. It is our goal to have the cleanest, friendliest property in downtown St. Louis. Wonderful - we have a new loyal family member! We await your return. Leslie Varney

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Reviewed 9 August 2014

Three days the end of July. I called ahead and received an upgrade for minimal cost. On the 15t floor, we could see The Arch from our bed! Even had adjoining rooms. Just perfect ! The frond desk personnel went out of their way to show us hospitality and friendliness. As with most Hampton Inns, beds were wonderful and linens top notch.

Room Tip: Call about a week ahead for your preference. Ask for Arch view.
  • Stayed: July 2014, travelled with family
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Thank Coffeebeans8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lvarney1, Director of Sales at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this reviewResponded 11 August 2014

Dear Coffeebeans8,

It is great to hear that we were able to meet both of your requests - Arch view and adjoining rooms. We try very hard to meet these requests, but cannot guarantee it. We fill very quickly, especially in the summer months. So, yes, please call early and get a "room with a view" when you return. Leslie Varney

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Reviewed 9 August 2014

We stay at the Hampton Inn by the Arch for a short family vacation before starting back to school. We had a great stay! We asked for a view of the Arch from our room and we weren't disappointed. The room was clean and the staff was very helpful. Breakfast was great as well.

  • Stayed: August 2014, travelled with family
    • Value
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    • Cleanliness
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Review collected in partnership with Hampton
Thank Jason R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lvarney1, Director of Sales at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this reviewResponded 11 August 2014

Dear Jason R,

Back to School is a huge event; thank you for choosing to stay with us on this special occasion. You should make it a yearly tradition! Leslie Varney

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Reviewed 9 August 2014

The staff was friendly. Property was clean and inviting. The location is downtown and close to many activities. The breakfast area is clean with plenty of seating. Breakfast staff worked hard to keep up. only negative was the actual food area is small and became congested easily when multiple people showed up

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank 255marilyna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lvarney1, Director of Sales at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this reviewResponded 11 August 2014

Dear 255marilyna,

It was our pleasure to have you and your family as our guests! Just an FYI, if you stay with us Monday - Friday, we offer complimentary On the Go Breakfast Bags, in the lobby. These are great if you are in a hurry and / or miss breakfast in our lower lobby. Hurry Back! Leslie Varney

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn - St. Louis Downtown at the Gateway Arch

Address: 333 Washington Avenue, Saint Louis, MO 63102-2116
Phone Number:
Region: United States > Missouri > Saint Louis > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Saint Louis
#8 Romantic Hotel in Saint Louis
#9 Business Hotel in Saint Louis
Price Range: £93 - £195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn - St. Louis Downtown at the Gateway Arch 3*
Number of rooms: 190
Official Description (provided by the hotel):
Our modern, award winning Hampton Inn hotel is located in the heart of downtown St. Louis, just one block from The Dome at America's Center (formerly Edward Jones Dome), one block from Laclede's Landing and three blocks from the historical Mississippi Riverfront. Our guests can enjoy a wide variety of restaurants, nightclubs, and historical sites all within walking distance. The famous St. Louis Gateway Arch and the new downtown casino are just steps away! Access to all major interstates is just blocks from our entrance. Busch Stadium, Home of the St. Louis Cardinals and Ball Park Village are only a short walk, or a quick trip on the Metro Link. The Metro link, St. Louis' light rail transit system is only 2 blocks away, allowing our guests a short ride to and from the airport, as well as all key destinations in the city. ... more   less 
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Also Known As:
Hampton Inn - St. Louis Downtown At The Gateway Arch Hotel Saint Louis
Hampton Inn Saint Louis
Saint Louis Hampton Inn

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