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“Romantic Anniversary!!”

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River City Casino & Hotel
Ranked #18 of 124 Hotels in Saint Louis
Certificate of Excellence
Reviewed 3 April 2014 via mobile

All I can say is WOW!!! The room was the directors suite. It was beautiful. The view was spectacular. The service was even better. We were also entertained at 1904 Steak House with wonderful music and a great dinner. I would recommend this hotel to anyone wanting some fun and romance.

Stayed: March 2014, travelled as a couple
Thank Kinzey E. M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jesstine J, Manager at River City Casino & Hotel, responded to this reviewResponded 20 April 2014

Thank you for spending your anniversary with us, I am so glad we were able to make it an enjoyable and memorable experience for you both. We hope to see you for next year's anniversary!

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490 - 496 of 572 reviews

Reviewed 1 April 2014

Stayed at the hotel recently, it was a very nice room. Awesome bed and pillows. Loved the bathroom, it had a TV in the mirror and a rain shower head. Jerry our porter was really nice and helpful. I would recommend this place.

  • Stayed: March 2014, travelled with family
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Thank Luv2Travel7301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jesstine J, Manager at River City Casino & Hotel, responded to this reviewResponded 20 April 2014

Thank you for taking the time to review your stay at River City Casino and Hotel! We are so happy that you enjoyed the accommodations and service you received while here, and look forward to having you as our guest in the future.

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Reviewed 31 March 2014 via mobile

The hotel is so pretty on the inside. I guess I didn't read the room description close enough becaues I was disappointed with not having a bathtub but the rain shower was nice. It was however a headache to get to one side of the property to the other. You have to go throughout the casino so ever time we got carded. We were late to a dinner reservation becaues it took 15 minutes to get from our room to the resturants. Over a good stay.

  • Stayed: March 2014
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Thank jclyde07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jesstine J, Manager at River City Casino & Hotel, responded to this reviewResponded 20 April 2014

Thank you for taking the time to review your stay at River City Casino and Hotel, your feedback is invaluable to us. We pride ourselves on having a beautiful facility and offering extraordinary service and I am so sorry your stay did not exceed your expectations, especially during such an important weekend! I will personally review all website information to ensure our guests know what amenities we offer prior to booking their reservation with us. Thank you again for offering your feedback and we hope to have you as our guest at River City Casino and Hotel soon.

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Reviewed 30 March 2014

Upon walking in the front door of this hotel, I was astounded by the beauty of the place and then by the great service from Jerry. I would definitely return to this hotel many times again because of the great service, ability to have a good time, as it is more of an adult friendly hotel, and the spectacular room. Jerry was funny and so nice to all of us and went the extra step to make sure we had everything we needed. The room was beautiful and the bed was so comfy, not to mention the DELUXE bathroom we had. The casino was amazing, though the staff was a little coy at times but that is expected. Would definitely return and choose this hotel and casino again.

  • Stayed: March 2014, travelled with friends
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1  Thank wfulk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerad H, Director of Hotel & Development at River City Casino & Hotel, responded to this reviewResponded 31 March 2014

Thank you so much for staying with us and leaving such overall wonderful feedback. I am so happy you enjoyed your stay! Our Bellman Jerry is an absolute hit with our guests!!! He is truly wonderful; always smiling, always warm, always friendly, and so eager to serve. I am glad that he was there to assist you and help make your overall stay such a great experience.

Thank you again for staying and we all look forward to serving you as our guest again in the future.

Sincerely
Gerad

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Reviewed 29 March 2014

Jerry was great! He made us feel so welcome. He showed us all the features of the rooms and we were very pleased with our visit. Great rooms and great service. I would recommend River City Casino to anyone. Best place to stay in St. Louis.

  • Stayed: March 2014
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Thank rhanely
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerad H, Director of Hotel & Development at River City Casino & Hotel, responded to this reviewResponded 31 March 2014

Thank you so much for staying with us and leaving this awesome feedback. We will add this to the growing number of great comments for our bellman Jerry. He is a great team member who loves interacting with our guests and always leaves such a lasting warm impression.

Thank you again for staying and we all look forward to serving you as our guest again in the future.

Sincerely
Gerad

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Reviewed 28 March 2014

Jerry the bellman made our trip unforgetable. From our very first encounter with Jerry after checking in with Quinn at the front desk and recieving a very negative, unfriendly, unflexable attitude being told that our 3 rooms that we booked could not be together nor could they even be on the same floor we were very worried that this would set the trend for the next 5 days to follow..:(( Jerry sensed our disappointment and not only was able to get our rooms on the same floor but also close to each other.. But the service did not stop there..He was there the next 5 days with anythig we needed..(even a happy birthday song !!) and couldn't have been any more personal. I found that everyone that we encountered was very friendly and helpful. Wonderful trip, counting the days till we can return for another weekend...Marti E.

  • Stayed: March 2014, travelled with family
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1  Thank Marti E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jesstine J, Manager at River City Casino & Hotel, responded to this reviewResponded 20 April 2014

Thank you for staying with us on your birthday, I am so glad we were able to offer an enjoyable and memorable experience. Jerry is definitely a wonderful person and we are extremely fortunate to have such a caring and compassionate team member. Thank you for providing the feedback regarding your check in experience, we really appreciate it! We hope to have you as our guest at River City Casino and Hotel soon!

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Reviewed 27 March 2014

Had an excellent stay. I've worked in building trades 40 years. This is one of the finest I've seen. Top that with excellent staff and restaurants. Wasn't a big winner but much better than any Vegas trip.

  • Stayed: March 2014
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Thank Tom G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jesstine J, Manager at River City Casino & Hotel, responded to this reviewResponded 20 April 2014

Thank you for the wonderful review, that was quite the compliment!!! We look forward to having you as our guest soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about River City Casino & Hotel

Address: 777 River City Casino Blvd, Saint Louis, MO 63125-1019
Region: United States > Missouri > Saint Louis
Amenities:
Bar / Lounge Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #18 of 124 Hotels in Saint Louis
Price Range: £90 - £200 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — River City Casino & Hotel 4*
Number of rooms: 200
Official Description (provided by the hotel):
Experience the best at the award-winning River City Casino & Hotel. Along the banks of the Mississippi River, this stunning 7-story hotel offers 200 luxury rooms and suites and a state-of-the-art Event Center! Stay with us and you will be steps away from a 90,000 sq ft casino filled with night life! ... more   less 
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