Don't get me wrong, the hotel is truly a luxury get away. We came to celebrate my birthday and stayed in the hotel. Awesome room. The appointments in the room were amazing...especially the bathroom. Once you see it you will be amazed. We had one issue...the hot water. I woke up on Sunday morning to get in the shower and of course, no hot water. I expected a bit more for $200 a night. Every hotel has an issue from time to time and the front desk claimed they had never had the issue. The front desk staff was very helpful, keeping us updated and offering an extension of our check out time to try and fix the issue. In addition, they did offer a $30 room credit to compensate for the inconvenience. We appreciated the gesture. We would stay here again, just slightly disappointed
- Official Description (provided by the hotel):
- Experience the best at the award-winning River City Casino & Hotel. Along the banks of the Mississippi River, this stunning 7-story hotel offers 200 luxury rooms and suites and a state-of-the-art Event Center! Stay with us and you will be steps away from a 90,000 sq ft casino filled with night life! ... more less
- Reservation Options:
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