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“Great Visit at the River City Casino”

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River City Casino & Hotel
Ranked #15 of 120 Hotels in Saint Louis
Certificate of Excellence
Nashville, TN
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Great Visit at the River City Casino”
Reviewed 16 June 2014

The previous reviews are true, this is truly a great place to stay for a few nights while visiting St. Louis. The location was just slightly out of the way and most sites we were visiting were less than 15 minutes away!
The hotel opened in September so the rooms were super nice, clean and reasonably quiet. The beds were very soft for our liking and one of our beds were already worn (low area in mattress needing replacement).
There was plenty of great food choices available and The Beerhouse Sports Bar was by far the best over Burger Brothers or the buffet.

Service overall from the staff was the best of any casino hotel I have ever stayed in!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank BigOrange56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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512 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (116)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
1 review
Reviewed 14 June 2014

This place was amazing! One of the best casinos & hotel that I have been to in a long time and I would recommend this place to anyone. I've been telling others all about it since I have been home. The service was superb! Rodney my bellman was extremely energetic and helpful. He gave us a full tour of the entire facility! If you are ever in the St. Louis area this place is a must see!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Willie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 June 2014

We have"nt been to river city casino sence they built the hotel We were greeted with such warmth! The desk staff made us feel like we were home! The hotel room was fantastic, so homey! We had a great time in the casino & there was so much gameing to choose from! The hotel & casino look like a castle, so beautiful!! We loved all the food choices Its was diffucult to chose & that was amazeing problem to have!!Like to thank all the staff for makeing our stay so wonderful! We will be makeing a trip again in August & looking very much to a another great stay!Thanks so Much John K

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank john k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jesstine J, Front Office Manager at River City Casino & Hotel, responded to this review, 4 December 2014
Thank you for your review! We strive to make our guests feel as if we are their "home away from home", and are so happy you felt welcome. We hope to have you as our guest again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 11 June 2014

Since I last reviewed the hotel, the opening problems have been resolved. There are now coffeemakers in the rooms. The climate control works well. The front desk staff and bell person are awesome. They are anxious to please. The rooms are very nice. You won't be disappointed. The South County shopping center is about 10 minutes away with Macys, Penneys, Sears, Dillards, and many other shops you'd expect to find in a mall. Downtown St. Louis is about 10-15 minutes away via Highway 55. The location is great, rooms are excellent, and the casino is very nice.

  • Stayed May 2014, travelled with family
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    • Location
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    • Service
Helpful?
Thank Naccsecurity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jesstine J, Front Office Manager at River City Casino & Hotel, responded to this review, 4 December 2014
Thank you so much for not only visiting us again, but taking the time to update your Tripadvisor review to share your experience. We look forward to having you as our guest soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Omaha, Nebraska
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 June 2014

We arranged the trip not knowing anything about hotel or casino and we were pleasantly surprised by the grandeur of this hotel. Everything was just WONDERFUL beginning to end. Our room was not ready when we got there so Rodney, the Bell Captain, checked our bags and gave us a little tour with details about the hotel and restaurants. When our room was ready he took us upstairs to help us understand all of the amenities of our room which we were so happy that he did. He epitomizes customer service...he was great! The room was exceptionally clean and with all the modern conveniences including TV in the bathroom mirror, electronic Do Not Disturb signs and a most beautiful shower. We were impressed with the staff, service, food and the hotel itself. Casino was a little smoky but everything else made up for that.

  • Stayed May 2014, travelled as a couple
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Helpful?
1 Thank Dave B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jesstine J, Front Office Manager at River City Casino & Hotel, responded to this review, 10 June 2014
We are so glad you enjoyed the accomodations (especially the shower!), as well as the wonderful experience you had with Rod. We can't wait to have you as our guest again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sanford, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 June 2014

My wife and I visited this beautiful property May 2-4. Amanda with Mike's Travel arranged this trip for us and the entire trip went off without a single hitch.. Thanks Amanda!!! The room was fantastic, beautiful and extra clean. The staff were all great and very helpful. Our bellman, Jerry did a great job. Seth Rangel in the VIP lounge not only serves a great drink but is also a great entertainer. Great experience and would highly recommend this property to all.

  • Stayed May 2014, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 417829
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jesstine J, Front Office Manager at River City Casino & Hotel, responded to this review, 10 June 2014
I am so glad we were able to exceed your expectations during your stay at River City, and thank you for recognizing the team members that provided great guest service! We hope to have you and the other guests that were a part of Mike's Travel back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Annapolis, Missouri
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 June 2014

Absolutely fabulous from check-in to check-out! We stayed here as we were attending a concert downtown and the hotel was only a short drive away. Room was clean, quiet, modern, well appointed, comfortable bed, and had a GREAT shower. Nothing bad to say at all about this hotel. We didn't check out any of the restaurants or other amenities. Nothing against the hotel at all, but the casino was a little smokey for the small number of people using it. Beautiful property from top to bottom!

Room Tip: Look for on-line discounts. We got a great rate with one.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank john a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jesstine J, Front Office Manager at River City Casino & Hotel, responded to this review, 10 June 2014
Thank you so much for the great review! I am so glad you enjoyed all aspects of the hotel, next time you come to River City you should try our restaurants as well. We have some amazing food!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about River City Casino & Hotel

Property: River City Casino & Hotel
Address: 777 River City Casino Blvd, Saint Louis, MO 63125-1019
Region: United States > Missouri > Saint Louis
Amenities:
Bar / Lounge Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #15 of 120 Hotels in Saint Louis
Price Range (Based on Average Rates): ££
Hotel Class:4 star — River City Casino & Hotel 4*
Number of rooms: 200
Official Description (provided by the hotel):
Experience the best at the award-winning River City Casino & Hotel. Along the banks of the Mississippi River, this stunning 7-story hotel offers 200 luxury rooms and suites and a state-of-the-art Event Center! Stay with us and you will be steps away from a 90,000 sq ft casino filled with night life! ... more   less 
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