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“Beautiful sleeping room”

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St. Louis Union Station Hotel, Curio Collection by Hilton
Ranked #20 of 121 Hotels in Saint Louis
Certificate of Excellence
Columbia, United States
1 review
“Beautiful sleeping room”
4 of 5 bubbles Reviewed 30 December 2013

We stayed in one of the original rooms and it was both beautiful and regal. The bed was comfortable and the room was very clean and quite. The windows were old and cloudy and you couldn't really see out of them. Union Station, while beautiful, has hardly no shopping to speak of and the only restaurants on property were the ones associated with the Doubletree Inn and were very expensive. THere are restaurants in walking distance of Union Station but there is no shopping in walking distance. The shops in Union Station consisted of weird trinket shops, Foot Locker, and a very few odd t-shirt/junk shops.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jeff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew R, Front Office Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review, 4 January 2014
Hello from the Station, Jeff B! Thank you for taking a moment to stop by TripAdvisor and share the experience of your recent stay with others. I'm pleased to see that you enjoyed staying in the original part of our hotel. As you may have noticed, St. Louis Union Station is really in a state of transition right now. We anticipate seeing more shops and services coming soon that will really be a good match for the hotel and our clientele. We hope to welcome you back the next time you're in St. Louis. Thank you for being our guest!
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2,944 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (363)
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English first
Bradenton, United States
1 review
5 of 5 bubbles Reviewed 30 December 2013

Awesome, memorable stay during Christmas and a wonderful look at historic St. Louis! Food and staff impeccable! The hotel, which is part of the old train station, has been preserved well and it is a great departure from the average, drab hotel lobby. My husband and I enjoyed a glass of wine in the lobby bar while marveling at the inspiring artwork and tile on the station ceiling. Our room was well appointed, yet it still had the feel of old-time St. Louis. Great comforts combined with a great staff made for a very memorable Christmas and we will surely return to Union Station again. If you are nostalgic and love great history and great hotel service, treat yourself to Union Station Double Tree!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew R, Front Office Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review, 4 January 2014
Hi Jan S! Greetings from the Station. Thank you for stopping by to tell others about your recent stay with us. It pleases me to read how much you enjoyed our historic location and the service our team provides. We all hope to see you on your next trip to St. Louis! Thank you for being our guest.
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Illinois
Level Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 bubbles Reviewed 29 December 2013 via mobile

We have stayed here twice this year to attend events at the Scottrade Center. The security to the hotel has been upgraded. Our bathroom showed a little bit of wear and tear, but was clean. The beds were comfortable and clean.
Our daughter did the scavenger hunt through the station part, it was fun and very interesting! (See the registration desk for details)
We would recommend staying here.

Stayed December 2013, travelled with family
Helpful?
Thank lovestotravel101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew R, Front Office Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review, 4 January 2014
Hello lovestotravel101! You have paid us the ultimate compliment by being a return guest! We're in the process of renovating the hotel to make an even better experience for you and can't wait to show you all of the wonderful improvements in the near future. We hope to see you again soon...
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A TripAdvisor Member
5 of 5 bubbles Reviewed 28 December 2013

This hotel has lots of charm! They have kept much of the original architecture from the rail station. Spent lots of time exploring all the nooks. It is close to everything - just 1/2 mile to the Scottrade Center and many upscale restaurants. Would book again in a heartbeat!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palatine, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 27 December 2013

I booked this via priceline. Thought I was getting a great deal for a 4 star hotel. Problem is this hotel is really a 1/2 star. It is long walk to park the car. None is on the street -it felt very unsafe. The hallway carpet is worn and dirty. The room doors are filthy. The bedding is stained. The mattress sinks. The wallpaper is peeling. Just plain gross!!! Lesson learned. I will read the reviews before booking. Never again priceline. Never again doubletree union station. I will not be bringing my wife and child back.

  • Stayed December 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
2 Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeremiah E, General Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review, 3 January 2014
David,

Thank you for sharing your feedback with us and please let me start with an apology that your experience was so far from the norm. Sadly, we see very little guest information when folks book through Hotwire/Priceline so I have no way to reach out to you or investigate the details of your stay--such as the guestroom you describe. As you can see your review is sandwiched among hundreds of positive experiences at our beautiful property. I am confident that whatever you experienced is a "one-off" and I personally would like to know more to understand how the experience you describe could be possible. Please notify me at jessmyer@stlunionstationhotel.com so that I can walk this guestroom. Please also know that we are currently renovating our guestrooms and the next time you visit St. Louis our product will be 100% new. Have a very happy 2014!

Warmest Regards,
Jeremiah Essmyer
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Indianapolis, Indiana
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 26 December 2013 via mobile

This is the second time we have stayed here after booking on Hotwire. This is my second favorite hotel so far in St Louis. I wish they had an indoor pool but the location, free cookies, beautiful building, comfortable beds, and shopping make up for that. I would absolutely stay here again.

The train is nearby which makes travel to Delmar Loop easy. It's just a great place to stay.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NLaycoax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew R, Front Office Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review, 30 December 2013
Hello NLaycoax and thanks for stopping by TripAdvisor to tell others about your stay with us! I'm pleased to read how much you enjoy our location, our historic building and, of course, our delicious cookies. Since summers are so steamy and hot in St. Louis, our outdoor pool is a refreshing and popular spot in season. An indoor pool, while good for winter, just wouldn't provide the same refreshment and relief in the summer months.
Exciting things are happening at the Station: we are renovating our guest rooms. Hopefully by your next visit, you'll find a brand new experience as the rooms are being renewed top-to-bottom and wall-to-wall. We're working hard to become your NUMBER ONE favorite hotel in St. Louis! See you soon!
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Jackson tn, United States
1 review
5 of 5 bubbles Reviewed 26 December 2013

Super clean, very nice older hotel. Have stayed here several times, and always select this hotel when staying in the area. When in season, the pool is very nice, and security is top notch (must have key card to access elevators).

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Matt A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew R, Front Office Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review, 30 December 2013
Greetings from the Station, Matt A! Thanks for visiting us again and again... We really appreciate your loyalty to our hotel and to Hilton. I am happy that you took a moment to comment about the security of our hotel because we take the safety of our guests very seriously. We've recently completed a total revamp to "privatize" and separate hotel areas from public "mall" areas inside Union Station. We look forward to welcoming you back in the summer when the pool is open (or, before then if your travels bring you to St. Louis!)
Thank you for being our guest. We'll see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about St. Louis Union Station Hotel, Curio Collection by Hilton

Property: St. Louis Union Station Hotel, Curio Collection by Hilton
Address: 1820 Market Street, One St. Louis Union Station, Saint Louis, MO 63103-2274 (Formerly St. Louis Union Station Hotel)
Phone Number:
Region: United States > Missouri > Saint Louis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Saint Louis
#47 Business Hotel in Saint Louis
Price Range (Based on Average Rates): ££
Hotel Class:4 star — St. Louis Union Station Hotel, Curio Collection by Hilton 4*
Number of rooms: 539
Official Description (provided by the hotel):
The legendary Union Station Hotel in St. Louis, MO, is in the center of St. Louis and within walking distance to Scottrade Center, Peabody Opera House, MetroLink and within minutes from Busch Stadium, Gateway Arch, Edward Jones Dome, America's Convention Center, and City Museum. The hotel is only 20 minutes from Lambert International Airport and has direct MetroLink access to the airport. ... more   less 
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Also Known As:
St. Louis Union Station Marriott Hotel Saint Louis
Marriott Saint Louis
Marriott Hotel Saint Louis
Hyatt Saint Louis
Saint Louis Hyatt

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