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St. Louis Union Station Hotel, Curio Collection by Hilton
Ranked #22 of 120 Hotels in Saint Louis
Certificate of Excellence
Bowling Green, United States
1 review
“Wonderful Stay”
Reviewed 20 January 2014

My stay here was perfect. I could not have asked for more. Great service and perfect location to the event I was attending. The hotel itself is very beautiful. The rooms were very nice, the pillows were smaller than average (only complaint). Valet parking is not necessary unless you will be carrying a lot of luggage.

  • Stayed January 2014, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Suzanne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew R, Front Office Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review, 23 January 2014
Hello Suzanne L! Thank you for staying with us here at the Station. I am happy that you enjoyed the hotel and the level of service you received as our guest. We look forward to welcoming you back the next time your travels bring you through St. Louis.
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3,039 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (375)
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English first
Ashland, MO
Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 14 January 2014

I stayed at the Union Station hotel for a conference. The old building is beautiful. The sleeping room was a little dated but just fine. For the conference, we had a lot of complaints about the amount/quality of food, temperatures and parking issues. I used the valet parking and got along fine.

  • Stayed November 2013, travelled on business
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Helpful?
Thank LCB72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rolla, United States
1 review
Reviewed 14 January 2014

We were in town for one night and really enjoyed our stay at this hotel. There were several restaurants and bars within walking distance of our room, not to mention the theaters, ball parks etc. It made for a fun stop!

  • Stayed January 2014, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Gwen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew R, Front Office Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review, 23 January 2014
Hello Gwen C! Thank you for visiting us for a short one night stay. As I'm sure you know, there is so much to do in St. Louis and you'll have to come back again soon. I'm glad you enjoyed your stay and we look forward to seeing you again soon!
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1 review
Reviewed 14 January 2014

This hotel has top notch service. From the bell captain and valets who made sure we all got from the car through the blowing rain, to the guys who brought our luggage to our rooms, to the helpful front desk staff! The lobby of the hotel is breathtaking and I loved the lounge. The rooms are a little stale but I understand they are planning renovation. I hope that is the case. Our room was OK - not up to par with the service and the grand lobby, though.

  • Stayed January 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jean R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew R, Front Office Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review, 23 January 2014
Just you wait, Jean R.... changes ARE coming to the Station! You'll soon see a guest room experience that matches the level of service we strive to offer. We can't wait to show you! I am pleased that you enjoyed your stay with us and enjoyed spending time in the Grand Hall. See you soon!
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Taylorville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 January 2014

This is an excellent historic hotel. I was really impressed. They're very much on their toes. Hotels and their staff don't get any better. The following is to say nothing because apparently Trip Advisor requires 200 characters in their reviews. There isn't anything else to say about this hotel. The hotel was so good that I decided to waste your time and mine filling in this BS section. Trip Advisor may need to be questioned, the hotel doesn't.

  • Stayed January 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank William K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew R, Front Office Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review, 23 January 2014
Greetings from the Station, William K! I loved reading your review of our hotel and I'm so happy we impressed you with our service. We hope to welcome you and your family again and again... Thank you for being our guest!
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Racine
1 review
Reviewed 12 January 2014

After I checked in, I was informed that there was no water, no room service, and the convinence store was closed. After a long day of travel, I couldn't get a glass of water or take a shower. It was a nightmare.

  • Stayed January 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeremiah E, General Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review, 15 January 2014
Susan,

Thank you again for sharing your feedback. I appreciated your understanding response to my initial note and I will be looking forward to your return when our renovation is complete. As promised I've added Hilton Honor points to your account as an apology for not informing you completely of the work that needed to be done. I know that we're all thankful the plumbing work is completed and guestroom renovation may continue as scheduled.

Warmest Regards,
Jeremiah Essmyer
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Chesterfield, United States
1 review
Reviewed 11 January 2014

Stayed for a night. Had a blast. Was made to feel comfortable and the hotel itself is absolutely breathtaking. Wish we could have stayed longer. Looking forward to staying again during the warmer months to enjoy the outdoor pool.

  • Stayed January 2014, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Michael N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew R, Front Office Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review, 23 January 2014
Hi Michael N! Thank you for spending your winter staycation with us here at the Station. Please come back to visit us anytime, especially in the summer months to enjoy our refreshing outdoor pool. We'll see you then!
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Additional Information about St. Louis Union Station Hotel, Curio Collection by Hilton

Property: St. Louis Union Station Hotel, Curio Collection by Hilton
Address: 1820 Market Street, One St. Louis Union Station, Saint Louis, MO 63103-2274 (Formerly St. Louis Union Station Hotel)
Phone Number:
Region: United States > Missouri > Saint Louis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Saint Louis
#47 Business Hotel in Saint Louis
Price Range (Based on Average Rates): ££
Hotel Class:4 star — St. Louis Union Station Hotel, Curio Collection by Hilton 4*
Number of rooms: 539
Official Description (provided by the hotel):
The legendary Union Station Hotel in St. Louis, MO, is in the center of St. Louis and within walking distance to Scottrade Center, Peabody Opera House, MetroLink and within minutes from Busch Stadium, Gateway Arch, Edward Jones Dome, America's Convention Center, and City Museum. The hotel is only 20 minutes from Lambert International Airport and has direct MetroLink access to the airport. ... more   less 
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Also Known As:
St. Louis Union Station Marriott Hotel Saint Louis
Marriott Saint Louis
Marriott Hotel Saint Louis
Hyatt Saint Louis
Saint Louis Hyatt

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