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“Shock and Awe!”

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Four Seasons Hotel St. Louis
Ranked #5 of 122 Hotels in Saint Louis
Certificate of Excellence
Reviewed 15 June 2014

I have stayed at Four Season Properties before and actually the Ritz Carlton in St Louis...this property blows many of them out of the water! From the moment we walked into the lower lobby, with the music, aromatherapy, water and sculptures....I knew it was going to be good. We went up to the 8th floor, which is the lobby, Cielo, entrance to the skydecks and pool area....striking and so well done in the colors and artwork. No matter where we looked, there was staff smiling and offering to assist us. Check in was quick and efficient. It certainly helped that when we rode up to the 19th floor and the door opened....Carlos Santana was standing there. An icon in an icon. He and Rod Stewart were playing a show that night. The room....the room was stunning, with a view to the Arch and down at the gorgeous pool and sky deck. It was all ooohhhhs and aaahhhhs. Those windows definitely created a "wow" factor. We ended up spending much more time at the pool over the weekend because of how spectacular it was and how much fun we had with the young ladies at the pool. Our every need was met and the two grandchildren loved the cups of frozen fruit they would bring by periodically. Breakfast alfresco was lovely and the hollandaise may have been some of the best I have had...ever. My daughter's 6 and 7 year olds learned that they now LOVE quiche lorraine...thanks chef! Our last night was dinner out by the fire pit watching the lights on the hotel change colors. This weekend exceeded the expectation of both adults and children in St Louis!

Room Tip: Definitely choose a room Arch side and the higher the better....spectacular!
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  • Stayed: June 2014, travelled with family
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Thank Caren L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSHSTL, General Manager at Four Seasons Hotel St. Louis, responded to this reviewResponded 18 June 2014

Caren L,
It is great to hear that you had a first class stay with us! Thank you for taking the time to write such a wonderful review of our property. So happy that you and your family enjoyed yourselves and we look forward to welcoming you back soon!
Kind Regards,
Alper Oztok
General Manager

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878 - 884 of 1,440 reviews

Reviewed 14 June 2014

Loved the SPA experience with relaxation area offering wonderful view. New vinyl nail polish does last for at least 2 weeks without chipping! Food was excellent and casino was connected to the hotel for some extra entertainment.

Room Tip: height gives you views of the city
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  • Stayed: May 2014, travelled with family
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Thank Debbie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSHSTL, General Manager at Four Seasons Hotel St. Louis, responded to this reviewResponded 18 June 2014

Dear Debbie J,
I am delighted to hear that you not only enjoyed our hotel, but you were able to enjoy a lot of the amenities as well! We look forward to the opportunity to see you again!
Warm Regards,
Alper Oztok, General Manager

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Reviewed 12 June 2014

I stayed here for leisure and this was my 1st time to St. Louis. The hotel is centrally located in downtown between Gateway Arches park and Busch stadium. The hotel restaurant and bar Cielo has excellent food and service. Overall Great hotel with excellent service will return.

  • Stayed: May 2014, travelled on business
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Thank WHSTLRBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSHSTL, General Manager at Four Seasons Hotel St. Louis, responded to this reviewResponded 18 June 2014

Dear WHSTLRBC,
On behalf of all of us at Four Seasons Hotel St. Louis, I would like to thank you for taking the time to share your comments regarding you stay with us. I am delighted to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back to Four Seasons Hotel St. Louis in the near future.
Alper Oztok, General Manager

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Reviewed 11 June 2014

Little things missing which I would expect better from Four Seasons. Only one soap, shampoo not replaced, no shower gel, breakfast expensive for what is served, and restaurant service painfully slow at all times.

  • Stayed: April 2014, travelled on business
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1  Thank Peter N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSHSTL, General Manager at Four Seasons Hotel St. Louis, responded to this reviewResponded 18 June 2014

Dear Peter N,
Thank you for taking the time to share your feedback. I would greatly appreciate the opportunity to speak with you further regarding your experience. Please contact myself or my assistant at 314-881-2002. I look forward to speaking with you.
Kind Regards,
Alper Oztok, General Manager

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Reviewed 10 June 2014

Every aspect of our stay was superior. The location is great, and there are so many things to do within walking distance. We also went to a baseball game, and the staff did a wonderful job of meeting our expectations with that as well.

Room Tip: It was our anniversary, so we paid the extra for a room on the top floor facing The Arch, and it was...
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  • Stayed: June 2014, travelled as a couple
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Thank enjoyingtravelnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSHSTL, General Manager at Four Seasons Hotel St. Louis, responded to this reviewResponded 18 June 2014

Dear emanuelchem,
Thank you for taking the time to review our property. We really appreciate the kind words about our staff. They are truly amazing! Our employees are so happy to be of service to our guest who ultimately become our friends and extended family.
Kind regards,
Alper Oztok, General Manager

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Reviewed 9 June 2014

From the moment you call to the day you check out all I can say is "What an Experience". Went for a wedding this past weekend and from the time I called to make my reservation, I was treated like royalty to the time I checked out at 5:45 am. The décor, cleanliness, friendly staff and awesome location. The room was elegantly decorated with a spectacular view of downtown, the Arch and bridge. Very comfortable and clean! Temperature was just right. They do not have coffee in room, but on the 8th floor in front of the reception there is fresh coffee and tea served from 5 am to 9 am daily!!!! Had dinner at Cielo the last evening and I must say the food was great and the service very good, considering they were busy with a big convention in town. Did not have opportunity to use Spa or gym this time, but did take a peak and they look amazing. The Valet, the housekeeping staff and all the servers and attendants at our wedding reception in the Grand Ballroom were absolutely spectacular. Need to say more?

Room Tip: Rent a car and use the self parking across the street!
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  • Stayed: June 2014, travelled with friends
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Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSHSTL, General Manager at Four Seasons Hotel St. Louis, responded to this reviewResponded 18 June 2014

Dear Jennifer B,
It is great to hear that you had a first class stay with us! Thank you for taking the time to review our property. We appreciate the kind words about our staff. I hope that during your next visit, you are able to enjoy the spa and all the services we offer. We look forward to welcoming you back soon!
Kind Regards,
Alper Oztok
General Manager

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Reviewed 9 June 2014

Spa ammenities can be used by all guests, great steam room, whirlpool, etc., Great location with attached casino (smoking allowed as a negative or positive). Rooms are huge and nice. Would highly recommend as long as price is sub 200.

  • Stayed: June 2014, travelled on business
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Thank NC..BANKER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSHSTL, General Manager at Four Seasons Hotel St. Louis, responded to this reviewResponded 18 June 2014

Dear NC..Banker,
On behalf of all of us at Four Seasons Hotel St. Louis, I would like to thank you for taking the time to share your review of our property! I am delighted to hear that you enjoyed your stay and we
look forward to welcoming you back to Four Seasons Hotel St. Louis in the near future.
Alper Oztok, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel St. Louis

Address: 999 N 2nd St, Saint Louis, MO 63102-2571
Phone Number:
Region: United States > Missouri > Saint Louis > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Saint Louis
#2 Luxury Hotel in Saint Louis
#2 Business Hotel in Saint Louis
#5 Romantic Hotel in Saint Louis
#6 Family Hotel in Saint Louis
Price Range: £137 - £532 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel St. Louis 5*
Number of rooms: 200
Official Description (provided by the hotel):
Bringing new cachet to the downtown riverscape, Four Seasons rises above the city minutes from the central business district. Enjoy unrivalled access to stadium sports and the Lumière Place Casino, right downstairs. Then escape into Four Seasons tranquility – where views of the Gateway Arch and the Mississippi are as big as the Midwestern sky. ... more   less 
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Also Known As:
4 Seasons Hotel St. Louis
Four Seasons St Louis
Four Seasons Saint Louis
Saint Louis Four Seasons

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