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“Heaven on Earth”

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Four Seasons Hotel St. Louis
Ranked #4 of 120 Hotels in Saint Louis
Certificate of Excellence
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Heaven on Earth”
Reviewed 30 June 2014

This hotel is amazing, you are treated like royalty from the second you walk through the doors until you depart. I stayed in an arch view suite and it is worth the extra cost, beautiful and spacious. The restaurant on the property, Cielo's has unbelievable ambience and the food is incredible. I also utilized the spa during my stay, it is beautiful, relaxing and highly recommended.

Room Tip: consider an arch view room- gorgeous view of the city
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Travelin' G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSHSTL, General Manager at Four Seasons Hotel St. Louis, responded to this review, 21 July 2014
Dear Christy P,
Thank you for taking the time to share your thoughtful comments regarding your visit with us! I am delighted to hear that you enjoyed your stay at new hotel.
We look forward to welcoming you back to Four Seasons Hotel St. Louis in the near future.
Alper Oztok, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,289 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (382)
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English first
Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 June 2014

This was third time I've stayed at this property. I will definitely return. I had a "housekeeping" issue this time. However, the staff went out of their way to correct it immediately and with great class. Kudos to Steven Krekorian and his staff and also to Ryan Krassinger in the restaurant. They made me feel a true VIP.

Stayed June 2014, travelled on business
Helpful?
Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSHSTL, General Manager at Four Seasons Hotel St. Louis, responded to this review, 30 June 2014
Dear Richard B,
On behalf of all of us at Four Seasons Hotel St. Louis, I would like to thank you for your review of our property.
I am delighted to see that we were able to turn your housekeeping experience around and made you feel like a VIP!
I would also like to thank you for your feedback on Steve and his team, as well as Ryan in Cielo. In a constant effort to please our guests, it is extremely valuable receiving such positive feedback on a specific employees.
We look forward to welcoming you back again to Four Seasons Hotel St. Louis in the near future.
Warm Regards,
Alper Oztok
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 25 June 2014

Polite staff, beautiful setting/view of the city - just the perfect weekend get-away hotel!
They pay special attention to setting the room up for the kids - plus the view of the arch on floor to ceiling windows is wonderful! We loved the pool and outdoor area/restaurant.
I highly recommend this hotel!

Room Tip: Make sure you choose "with arch view"
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Alkneuman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSHSTL, General Manager at Four Seasons Hotel St. Louis, responded to this review, 27 June 2014
Dear Alkneuman,
It is great to hear that you had a first class stay with us and your children enjoyed themselves as well!! Thank you for taking the time to review our property. We look forward to welcoming you back soon!
Kind Regards,
Alper Oztok
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 24 June 2014

I stayed at this hotel a week ago. Went with some friends to catch a Cardinals game. The hotel is gorgeous. The service is great. Rooms were very clean and modern and spacious. The lobby is big, with a real nice restaurant/bar. The best part of the hotel is the pool area. Heated pool with pool service and as well as a hot tub. Gorgeous area. My hotel room was on the 18th floor with the view of the Gateway Arch. Amazing view with huge windows. The location was good and close to the sporting events. Problem is, that St.Louis does not have a lot of places to go for breakfast or real good restaurants. But you have to go to Pappy's Smokehouse for bbq. Long lineups but worth the wait. The casino is attached to the hotel and save money on cabs and take the complimentary limo it provides. Just tip the driver well.

Room Tip: Higher up rooms facing the Gateway Arch is amazing. And go to Roosters for breakfast. Probably the b...
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank GreekCanuck1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSHSTL, General Manager at Four Seasons Hotel St. Louis, responded to this review, 27 June 2014
Dear GreekCanuck1,
On behalf of all of us at Four Seasons Hotel St. Louis, I would like to thank you for taking the time to share your thoughtful comments regarding your visit to our property. I am delighted to hear that you enjoyed your stay!. If you are ever in St. Louis again, you should definitely try our breakfast in Cielo. USA Today named us as one of the top 20 best hotel breakfast!
We look forward to the opportunity to welcome you back to Four Seasons Hotel St. Louis in the near future. Warm Regards, Alper Oztok, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
germantown, md
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 June 2014

Hotel and room were spotless and everyone was very accommodating. Turn down service was a treat. Parked my car in attached parking garage for free. Was able to walk to convention center and restaurants. It was a short drive to everywhere else that I needed/wanted to go to.

Room Tip: If you care about the view, make sure you specify arch view. The city view isn't great, but it...
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank terri51723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSHSTL, General Manager at Four Seasons Hotel St. Louis, responded to this review, 23 June 2014
Dear terri51723,
On behalf of all of us at Four Seasons Hotel St. Louis, I would like to thank you for your thoughtful comments regarding your visit with us. I am delighted to hear that you enjoyed your stay at our hotel and we managed to achieve an unexpected surprise with our turn down services!
You can be sure that your refreshing words of praise will be passed along to our entire staff. In a constant effort to please our guests, it is terrific to receive such positive feedback .
We look forward to welcoming you back to Four Seasons Hotel St. Louis in the near future.
Sincerely,
Alper Oztok
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florida
1 review
Reviewed 21 June 2014

Million dollar view. Much hipper than any Four Seasons we have stayed in, definitely NOT an "old school" Four Seasons but, maintains a Four Seasons service level. Jeans and a sport coat are the acceptable for dinner. The best background music I have experienced at a hotel. The pool area is superb and hotel location excellent. Has a casino attached but we visited briefly; noticed no detrimental impact on our stay at the hotel.

Room Tip: The view from the Arch view room is worth the upcharge.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSHSTL, General Manager at Four Seasons Hotel St. Louis, responded to this review, 23 June 2014
Dear M M,
Thanks for sharing your review! We appreciate your kind words about our hotel - the views, the music, the ambiance! We love hearing such positive feedback! We hope that you will visit us again soon!
Kind Regards, Alper Oztok, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mountain Home, Arkansas
Level Contributor
4 reviews
3 hotel reviews
Reviewed 21 June 2014

From the minute you walk in you are treated fantastic. Staff is friendly, rooms are clean, food is out of this world, view is outstanding!!!! Not one bad thing about this hotel. Other hotels should take note of how a top hotel is supposed to be run. Only place we will stay when in St. Louis

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Spikester_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSHSTL, General Manager at Four Seasons Hotel St. Louis, responded to this review, 23 June 2014
Dear Spikester_11,
On behalf of all of us at Four Seasons Hotel St. Louis, I would like to thank you for your feedback and I am delighted that you consider us the best hotel in St. Louis! You can be sure that your refreshing words of praise will be passed along to our entire staff!
Warm Regards, Alper Oztok, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel St. Louis

Property: Four Seasons Hotel St. Louis
Address: 999 N 2nd St, Saint Louis, MO 63102-2571
Phone Number:
Region: United States > Missouri > Saint Louis > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Saint Louis
#1 Luxury Hotel in Saint Louis
#2 Business Hotel in Saint Louis
#5 Romantic Hotel in Saint Louis
#6 Family Hotel in Saint Louis
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Four Seasons Hotel St. Louis 5*
Number of rooms: 200
Official Description (provided by the hotel):
Bringing new cachet to the downtown riverscape, Four Seasons rises above the city minutes from the central business district. Enjoy unrivalled access to stadium sports and the Lumière Place Casino, right downstairs. Then escape into Four Seasons tranquility – where views of the Gateway Arch and the Mississippi are as big as the Midwestern sky. ... more   less 
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Also Known As:
4 Seasons Hotel St. Louis
Four Seasons St Louis
Four Seasons Saint Louis
Saint Louis Four Seasons

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