The staff was helpful, with directions and places to go. However, most of the time when I went to the lobby no-one was at the front desk, and I had to wait a few minutes. Not sure if they had a system in place that could see a customer waiting, it just felt strange. I prefer a nice room vs a lobby because thats where I spend most of my time when I'm not out. The towels were so hard and old I started to go to Wal-mart to buy some. The room did not have a clean smell that I would expect from a Marriott hotel. The elevator was noisy, seem like some repairs are needed. I liked the GPS system in the lobby on the wall and the location is good. I was too scared to take a bath so I took a shower because you can tell that housekeeping just do the minimum. The worse experience was my towels had old blood stains on them. I would have rated this hotel higher if it wasn't for the towels, musty smelling room and housekeeping knocking on my door at 9 o'clock to clean the room. I would like to point out I met an employer who said he loves his job and that the employees and employer are good people to work for! I hope they do some updates to the rooms, get some new towels and I might give them another chance if I get a good rate.
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Expedia, Hotels.com, Booking.com, TripOnline SA, Ebookers, Evoline ltd, 5viajes2012 S.L., HotelsClick, HotelQuickly, getaroom.com and Cancelon so you can book your Courtyard St Louis Downtown West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Courtyard By Marriott St. Louis Downtown Hotel Saint Louis
- Courtyard Hotel Saint Louis
- Courtyard Saint Louis
- Saint Louis Marriott
- Saint Louis Courtyard