The first issue I had with this hotel was the booking. They included breakfast with my stay without telling me that it was a $6 adder (I got that cleared up when I checked in). They then asked if I would like a pool view room. "sure if it's not an adder." "Actually it's an extra $10/night." "No thank you." Turns out when I got there they put me in a pool view room without the up charge. Sucks for anyone who pays $10 extra to look as an empty pool.
The rest of this review is on the actual hotel & staff. The front desk was terribly understaffed so my two times through the line were not quick. The staff was very pleasant. They thanked me for being a gold member and recognized I was a business guest. The one "working" elevator did not arrive after 5 minutes so They they put me in a room next to a large group of teenagers. I turned around and asked for another room because I could tell immediately I wouldn't get an work done hearing them yelling through the thin walls and adjoining door. They kindly put me at the other end of the hall. Right next to another room full of kids the same age presumably on the same trip. They were on their way out so I dreaded the evening, but didn't want to drag my luggage back up & down the stairs so I decided to try it out. Then I walked into room where someone had been smoking. Beautiful! I decided to stick it out, but let them know what was going on. Again, the staff was very courteous, but could only offer a room in the middle of the high school block. No thanks.
- Official Description (provided by the hotel):
- Holiday Inn Forest Park now boasts the completion of a multi-million dollar renovation, featuring stylish new guest rooms, flat screen HDTVs, contemporary lobby, and modern restaurant and bar. Explore St. Louis in the center of all the action at the Holiday Inn Forest Park/St. Louis. Ideally located next to Forest Park, St. Louis Zoo, Washington University, Barnes Jewish Hospital, Science Center, History Museum, St. Louis Hill area, and close proximity to The Gateway Arch, Busch Stadium, Grant’s Farm, Missouri Botanical Gardens, and Six Flags, this convenient hotel in Midtown St. Louis puts you in the heart of the city. ... more less
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- Also Known As:
- Holiday Inn Forest Park Hotel Saint Louis
- Forest Park Holiday Inn
- Saint Louis Holiday Inn
- Holiday Inn Saint Louis