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Country Inn & Suites By Carlson, St. Peters
Ranked #1 of 5 Hotels in Saint Peters
Certificate of Excellence
MILLINGTON
Level Contributor
122 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“Not bad”
5 of 5 bubbles Reviewed 13 July 2013

Not the best either.

When we walked in the lobby the bleach odor was overwhelming. The place was clean as a pin. The desk clerk was very accommodating in placing us in the most convenient spot for us. The beds could have been a bit more comfortable and they might consider using some of that bleach on the sheets, but overall it was acceptable. One thing I did notice and appreciate is that they actually had an abundance of towels and wash clothes in the bathroom. I'll never understand those places that rent a room for three people with two beds and two washcloths. This place had plenty for everyone. It is convenient to several restaurants as well as a small strip mall right beside it.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank R&MRich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryJacobs, General Manager at Country Inn & Suites By Carlson, St. Peters, responded to this review, 15 July 2013
As a Carlson Country Inn and Suites Presidents Award Winning Hotel for 2012 and the designation of 2013 Hotel Certificate of Excellence Award from Tri Advisor, we take all guest comments seriously.

The bleach smell you encountered when you walked in was actually chlorine odors coming from the indoor pool. We had a large group of people using the pool and increased the amount of chlorine for the pool. The pool door was opened many times that attlowed the chlorine smell to come into lobby. We have taken corrective measures to ensure that the chlorine smell is now properly vented to the outisde and not the interior of the building.

Thank you for your positive comments about the room linens and towels. We follow Carlson Rezidor guidelines for the amount of linens placed in each room. I am glad that these guidelines met your needs.. We strive for excellencte in customer service and comfort during your stay.

Our best referrals come from comments made by our previous guests who use Trip Advisor to see guest reviews before booking reservations at our hotel.
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324 reviews from our community

Traveller rating
    197
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    27
    11
    10
See reviews for
162
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Tulsa
Level Contributor
194 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 bubbles Reviewed 6 July 2013

located off I70 at exit 225, very nice facility with good rooms, indoor pool, business center and breakfast area very nice with a good variety of items. the room was quiet, clean and well stocked. would stay again when in the area.

Room Tip: should phone ahead for reservations. very busy when there.
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Leslie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryJacobs, General Manager at Country Inn & Suites By Carlson, St. Peters, responded to this review, 8 July 2013
Hotel management reads all guest surveys and comments. This hotel is a 2012 Presidents Award Winning hotel for Carlson Rezidor hotels and 2013 Hotel Excellence Award winnergiven by Trip Advisor. As a result of these awards, our staff seeks to maintain high guest services and standards. These awards are based upon customer reviews. Our best referrals come from our previous guests. We are the newest hotel in St. Charles County offering 63 smoke and pet-free rooms with microwaves and refrigerators in all rooms as well as free high speed internet. We are easily accessable from Interstate 70 at exit 225
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The Villages
2 reviews
4 of 5 bubbles Reviewed 12 June 2013

We liked the easy access via the elevator to our very clean and comfortable room. The staff were all friendly, My husband loved the chocolate chip cookies. Thanks to the tip from the family with the baby that stayed on the 2 nd floor above the swimming pool, we requested the 3 rd floor. Ah peaceful is the word to describe our stay.

Room Tip: We liked our room 318
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryJacobs, General Manager at Country Inn & Suites By Carlson, St. Peters, responded to this review, 20 June 2013
We are always excited to see our guest positive reviews regarding our services. We do offer chocolate chip cookies available 24 hours a day in our lobby. We try to meet all guest requests. I am glad we were able to accomodate their 3rd floor room request. which was near the elevator. We appreciate comments stating they had a peaceful stay. All of our rooms feature microwaves and refrigerators and we have an indoor pool and jacuzzi. Our hotel has been selected as a recepient of the Trip Advisor Certificate of Excellence Award for 2013 which is based on our guest reviews.
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Michigan
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 7 June 2013

The Good: Clean rooms, decent breakfast, good crib w/firm mattress, pool/hot tub
The Bad: Room is next to freeway and loud, in room heating/cooling very loud/aggressive, room's above pool very loud, did not fulfill our request for a quiet room

We stayed here for 3 nights with our baby while visiting family. Overall it was a decent place to stay. I was annoyed that my very specific request for a room in a quiet area was not fulfilled. We were above the pool and on the 2nd floor of a 3 floor hotel so the noise at night while kids were playing in the pool was very loud, and the people above us moving around was annoying. We should have been given a 3rd floor room far from the pool. Luckily they provided us with a small but hearty fan for white noise that helped the baby to sleep through the night. The crib was white metal rolling crib but had a nice firm mattress and fitted crib sheet. Also the freeway is right next to you while you are sleeping so that was pretty noisy. Mattress was firm but both myself and my husband had lots of back aches and pains, not great for us.

Breakfast was average, fresh fruit not great, some hot items that seem to alternate, waffles, yogurt, oatmeal, sub par baked goods, not a lot for people who eat very healthy but I made do with oatmeal.

If you are looking for a cheap place to sleep for the night it is well kept and clean but for an extended stay next time I think we will drive a little further and try the Embassy Suites, simply for better breakfast.

Room Tip: Rooms in center on 2nd floor are directly above the pool and it is pretty loud until about 9pm on we...
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LAinMI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryJacobs, General Manager at Country Inn & Suites By Carlson, St. Peters, responded to this review, 20 June 2013
Our best practices for customer services are taken from guest comments as we try to improve our services We try to meet all guest requests, but are not always able to meet them due to limited room types and occupancy levels. We appreciate guests who stay for multiple nights and provide feedback to us. All of our rooms are smoke free and have microwaves and refrigerators for guests who need to store food or reheat food. We also serve Country Breakfast using real dishes and silverware with a menu featuring three hot items rotated daily. Our best referrals come from our previous guests
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Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 7 June 2013 via mobile

Staff was very friendly. Rooms were great and spacious. Breakfast was good and hot, they had good variety and it was free that is always a plus. The pool area is nice and updated. Would recommend this hotel and would go back and stay here again!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aperez619
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryJacobs, General Manager at Country Inn & Suites By Carlson, St. Peters, responded to this review, 20 June 2013
As management, we are always thrilled to read a positive review from our previous customers. Our goal is to make all guests feel comfortable, in a caring environment and showing consistency in services by all our staff. Our hotel is the newest hotel in St Charles County and features 63 non-smoking and pet free rooms equipeed with microwaves and refrigerators. We serve Country Breakfast using real plates and silverware and offer an indoor pool and jacuzzi tub. Our best referrals come from our previous guests.
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central florida
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed 15 May 2013

We recently had the pleasure of staying at the Country Inn and Suites for three nights. This place is fabulous ! We had to make a fast ,unexpected trip to St. Peters and stumbled across this property late at night. The night manager, Mohamend, was extremely courteous and put us in a wonderful room. Very large,clean,quiet - the perfect lodging. Th day manager,Larry, was equally gracious. We could not have been more pleased ! Hot breakfast in the morning is included with the room and the location is unbeatable ! They have a side room with a computer so you can check your email and print out needed documents. We highly recommend this property !

  • Stayed May 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank jimbonnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryJacobs, General Manager at Country Inn & Suites By Carlson, St. Peters, responded to this review, 16 May 2013
Our customers are our best referrals. We are the newest hotel in St Charles County and provide 63 rooms that are non-smoking and pet free,and have microwaves and refrigerators in all rooms. We strive to make all guests feel comfortable, provide consistent services in a caring environment. We are always pleased when our staff is able to make an impression on our guests, especially when they just dropped in. The hotel goal is to remain the #1 rated hotel in St Peters as rated by our guests!!!
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Level Contributor
3 reviews
5 of 5 bubbles Reviewed 9 May 2013 via mobile

I have been driving and consistently staying in Country Inn & Suites the whole time- across the country. This is by far the very best I have come across! Everything was perfect, staff was so professional, helpful, and friendly. As a club member I was treated incredibly well- better than any other returning guest program I have ever used (quite a few). I was heading westbound, and if the location is convent for your travels, I highly suggest skipping St. Louis and staying "right next door" at this hotel! I've stayed in 5 Country Inn's in 5 different states so far and this is the absolute best, hands down. Thank you to the staff who made my stay perfect and the sincerity of help I received for even the smallest of things. I could not appreciate it more!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TellulahPixie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryJacobs, General Manager at Country Inn & Suites By Carlson, St. Peters, responded to this review, 11 May 2013
We are always pleased when we receive a positive comment. Our staff goal is to make all guests comfortable during their stay, provide consistent services by all staff and show guests we do care about them. We are the newest hotel is St Charles County and strive to maintain the facility up to our guests expectations and Carlson Rezidor Hotels standards. Our best referals come from our previous guests.
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Additional Information about Country Inn & Suites By Carlson, St. Peters

Property: Country Inn & Suites By Carlson, St. Peters
Address: 3877 Veterans Memorial Pkwy, Saint Peters, MO 63376-6416
Phone Number:
Region: United States > Missouri > Saint Peters
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Saint Peters
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Country Inn & Suites By Carlson, St. Peters 2.5*
Number of rooms: 63
Reservation Options:
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