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“Best hotel experience we've ever had!”

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Country Inn & Suites By Carlson, St. Peters
Ranked #1 of 5 Hotels in Saint Peters
Certificate of Excellence
Houston, Texas, United States
2 reviews
“Best hotel experience we've ever had!”
Reviewed 29 December 2013

We had our family reunion here the week of Christmas (2013), and it could not have been a better experience. The staff was friendly and accomodating. The rooms/bathrooms are clean. The breakfast buffet was great. The location was great as far as nearby stores & restaurants. If you need to stay in St. Charles/Peters, Mo - this is the place to stay!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Still_Coughing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryJacobs, General Manager at Country Inn & Suites By Carlson, St. Peters, responded to this review, 30 December 2013
We are always pleased when our facility and staff meets and exceeds guest expectations.
This hotel is a 2012 Carlson Hotel of Year award winner and 2013 Hotel Excellence award winner from Trip Advisor. These awards are given based upon meeting and exceeding our corporate and guest expectations as revealed on guest surveys. This is because the staff goes above and beyond to satisfy gueet requests and special needs.

Our hotel is convenient to the largest shopping mall in St Charles County and there are several national and local restaurants in the area. We are also 25 miles away from the St Louis Gateway Arch and downtown St Louis.

We openly welcome small groups and families and can provide our breakfast room for their use after breakfast is closed when there is a registered guest from the group and family.
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330 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 December 2013

We were in town for a Christmas gift exchange. We could not have picked a more wonderful hotel to host our family. The staff was excellent, the rental of the breakfast room was the perfect place for our family to get together. Plenty of room for the grandkids to run around, big screen tv for the guys to watch the game, tables and chairs and counter space, very clean and comfortable. The suite we rented was just as perfect, bed was super comfy, nice and clean and very quiet.

Room Tip: I probably would not choose the room that was directly above the stair well, I would think that one...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank breezey_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryJacobs, General Manager at Country Inn & Suites By Carlson, St. Peters, responded to this review, 27 December 2013
We are always pleased when our facility and staff meets and exceeds guest expectations. This hotel is a 2011 Carlson Hotel of Year award winner and 2013 Hotel Excellence award winner from Trip Advisor. These awards are given based upon meeting and exceeding our corporate and guest expectations as revealed on guest surveys. This is because the staff goes above and beyond to satisfy gueet requests and special needs.

Unfortunately, some rooms must be located near stariwells and we experienced high occupancy levels so we could not move them to another room away from the stairs. I am glad that the room and breakfast room allowed them to have their family Christmas functions.

Our best guests come from our previous guest referrals and we hope they have a good experience and will return on their next visit.
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Englewood, Florida
Level Contributor
150 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 20 December 2013 via mobile

This hotel had very accomodating staff and a clean, comfortable atmosphere. We arrived in an ice storm and staff promptly laid down ice melt to protect from mishaps. Our room was clean, comfortable. We had a quiet and refreshing sleep and were greeted nicely by the desk clerk on our way to the hot breakfast. Breakfast was disappointing. The eggs and bacon had little taste; the bread looked stale and the fruit was canned. Overall, we enjoyed our stay.

Stayed December 2013, travelled with family
Helpful?
Thank aktrain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryJacobs, General Manager at Country Inn & Suites By Carlson, St. Peters, responded to this review, 22 December 2013
We take all guest commenst seriously.

Our breakfast menu items are taken from a list of menu items provided by our corporate offices. We purchase these items from the corporate approved vendor who has been selected after meeting strict quality standards. The Be Our Guest breakfast program exceeds industry standards.

We do have a full time breakfast hostess who can be contacted if the breakfast items are not satisfactory and they can prepare other items. We offer four different menus that are rotated on a four day basis so same items are not repeated on consecutive days. We serve the breakfast on real dishes using real silverware so we want our menu items to be satisfactory for our guests.

As a 2012 Carlson Hotel of the Year award winner and a 2013 Hotel Excellence award winner, the hotel has demonstrated the we meet and exceed both corporate and guest expectations. based on positive guest reviews of staff, facilities and service.

As General Manager it is my goal for all our guests to be completely satisfied with all aspects of their stay. It is obvious the hotel did not do this for this particular guest in the area of breakfast.
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York, Nebraska
1 review
Reviewed 11 November 2013

We were in town for a wedding and also planning a mini family reunion. The hotel staff were friendly, accommodating of our needs and it couldn't have been a nicer experience. Additionally, it was extremely clean, and the amenities were impeccable. We would definitely stay again.

Room Tip: Close to everything!
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank suemroush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryJacobs, General Manager at Country Inn & Suites By Carlson, St. Peters, responded to this review, 13 November 2013
As a General Manager, I am always excited to see our guests have a good stay and write about it. These reviewa are one of the reasons that our hotel was a 2012 Carlson Hotel of Year Award winner and has been selected as a 2013 Hotel Excellence Award winner by Trip Advisor. These awards are based on meeting and exceeding corporate and guest expectations during their tay. Our hotel is the newest hotel is St Charles County and feature 63 rooms that are all non-smoking, have microwaves and refrigerators and offer free hard wsired or wireless internet.Our best referrals come from our previous guests.
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Steelville, Missouri
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 November 2013

When I walked in to register the ladies were so nice. They got me checked in quickly and let me know all about the hotel. The hall way was wide and well lite. The room was very roomy and clean and the bed was oh so comfortable. Went to the indoor pool and spa. It was so nice to be able to relax. At the front desk they have cookies, coffee, and tea. The breakfast the next morning was good. i had a bisquit with egg and bacon, bagel with cream cheese, and juice along with coffee. I am going back again on the 18th of November.

Room Tip: Need a comfy bed this is the place.
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  • Stayed November 2013, travelled on business
    • Value
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Helpful?
Thank ninj313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryJacobs, General Manager at Country Inn & Suites By Carlson, St. Peters, responded to this review, 7 November 2013
As a Carlson property 2012 Presidents Award Winning Hotel and 2013 Hotel Excellence Award winning hotel by Trip Advisor, I am glad that our guests have a comfortable and relaxing stay. Our staff goal is to make everyone feel comfortable, provide conisitent servies and be courteous to all our guests.

As General Manager, I am always pleased to read reviews with positive comments. Our best referra;s come from our previus guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indianapolis, Indiana
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 October 2013

My wife and I enjoyed a mini-vacation to the St. Louis area on Saturday, October 26th. Our accomodations consisted of 1 night at the Country Inn and Suites in St. Peters, MO right off I-70 at Cave Springs Truman Road. Exhausted from the day's activities, we arrived at 10:30 PM that evening and were greeted by Birdie who expeditiously processed our check-in. Birdie also had fresh chocolate chip cookies waiting for us along with a personal note from the general manager welcoming us to the property. We went into our room and found it to be clean and well appointed with a comfortable king-size bed and plenty of toiletries. The breakfast served in the morning was hot, delicious, fresh and had several beverage choices. Pat processed our check out and similar to all the other staff we encountered, had a smile on her face and wished us a good day and welcomed us back. I've stayed at many hotels and found the St. Peters Country Inn and Suites to be among the best. The personal touches (cookies, welcome letter) and superb value for the price are what sets the St. Peters Country Inn and Suites apart from its competition. We would definitely return to this property based on its cleanliness, friendliness of staff, convenience to I-70 and all other St. Louis attractions.

  • Stayed October 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank D B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryJacobs, General Manager at Country Inn & Suites By Carlson, St. Peters, responded to this review, 31 October 2013
As General Manager I am always pleased to read positive reviews submitted by our guests.

We are a Carlson 2012 Hotel Of Year Award Winner and a 2013 Hotel Excellence Award Winner from Trip Advisor. These awarda are based on meeting and exceeding corporate and guest expectations and positive guest reviews. As award winning hotel, our standards are high and I am glad that we met and exceeded guest expectations. Our staff works hard to ensure all guests have a comfortable stay and indi cate their willingness to return.

Our best referrals come from our previous guests who give the hotel positive reviews.
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Washington DC, District of Columbia
Level Contributor
119 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 26 October 2013

We were here for 3 days, in town for a family get-together, and stayed in their "extended stay" 1 BR suite.

The property overall is clean, comfortable and friendly.

A few weird problems -- your room keycard will not let you into the gym -- the person at the counter has to come by and swipe you in with their keycard.

I wouldn't get the "extended stay suite" if you want a quiet room. They evidently have only 1 "extended stay suite", and it is located right in the front of the property, literally on top of their double automatic sliding front doors and right at the landing of the stairs up to the second floor.

That means it is loud. There is a rumble like thunder of the double sliding doors everytime someone goes in or out of the hotel. And the noise of people going up and down the stairs.

And of course, the bright lights of the entry way / porte-cochere on all night right outside your window.

It's a very very odd place to put your highest-priced room.

So, give the "extended stay suite" a skip. Other than that, a good stay.

Room Tip: Don't get the extended stay suite -- it's noisy because its right on top of the front entran...
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JolietJakeBlues
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryJacobs, General Manager at Country Inn & Suites By Carlson, St. Peters, responded to this review, 28 October 2013
We value all guest comments and survey information. As General Manager, I too respect the guests need for a quiet room.. Our hotel is a 2012 Carlson Hotel of the Year Award Winner and 2013 Hotel Excellance Award winning hotel given out by TridAdvisor. These awards are given out for exceeding customer service , facilities, and excellent guest surveys and reviews..

We try not to rent this rom to our guests, but on busy weekends we must use the room. The guest was here on a busy weekend in St Peters.. Unfortunately , the room in which the guest stayed was right above the lobby and entrance doors and bright outside lights. This room was assigned according to the Carlson Hotel property design group. I will forward the guests concerns to that department.

We want all our guests to have a comfortable quiet stay.
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Additional Information about Country Inn & Suites By Carlson, St. Peters

Property: Country Inn & Suites By Carlson, St. Peters
Address: 3877 Veterans Memorial Pkwy, Saint Peters, MO 63376-6416
Phone Number:
Region: United States > Missouri > Saint Peters
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Saint Peters
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Country Inn & Suites By Carlson, St. Peters 2.5*
Number of rooms: 63
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