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“Great hotel for a family stay”

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Country Inn & Suites By Carlson, St. Peters
Ranked #1 of 5 Hotels in Saint Peters
Certificate of Excellence
Reviewed 18 February 2014

Had a great experience with this hotel. No complaints about the room, clean and comfortable. Has a pool for the kids. I'd skip breakfast as it appeared to be mostly heat and serve, but there are a few breakfast places right by it.

  • Stayed: February 2014, travelled with family
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Thank Byrnebrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryJacobs, General Manager at Country Inn & Suites By Carlson, St. Peters, responded to this reviewResponded 19 February 2014

We are always excited to see that a family has a great stay at our hotel. We are a 2012 Carlson Hotel of the Year Award winning hotel and also a 2013 Hotel Excellence Award winning hotel by Tripadvisor. These awards not easily achieved and are based on the hotel exceeding facility, staff and guest expetations and reviews.

Our breakfast menu items are taken from menus provided by our corporate offices. They do feature some items that are frozen and partially cooked, but the breakfast attendent does final menu item preparation on site before placing on the buffet. Many other hotels offering continental breakfast are following the Carlson Hotels Be Our Guest breakfast program featuring serving 3 hot items rotated daily and served on real dishes using real silverwaare..

Our facilities include an indoor pool and hot tub are favorites with families as well as offering free high speed internet , business center and exercise facility at a convenient location

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336 - 342 of 392 reviews

Reviewed 30 December 2013

Was there for four days with my 3 sons, 2 daughters and there family. Room were clean. service was great. Food was great at breakfasts, changed daily. Most days we took over the dinning area after 9 O clock with as many as 40 to 45 people and was very welcome. The hotel is near a shopping center and many restaurants.great access to hy 70 to every thing down town St Louis.

Room Tip: We all stayed on the 3ed Floor
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  • Stayed: December 2013, travelled with family
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Thank George B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryJacobs, General Manager at Country Inn & Suites By Carlson, St. Peters, responded to this reviewResponded 31 December 2013

As General Manager, I am always excited to get reviews from guests and even more excited when the hotel is mentioned as playing a part of a successful family event. They had several rooms booked in the hotel. Staff and guests worked with each other to make the event happen after hours in the breakfast room.. The group was wonderful and even cleaned and returned the breakfast room to its orignai settings after their functions.

As a 2012 Carlson Hotel of the Year Award winner and 2013 Hotel Excellence Award winner we met and exceeded guest and corporate expectations and positive guest reviews.

Our best referrals come from our previous guests.. We welcome back families and small groups and pledge to do our part to make their events a success.

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Reviewed 29 December 2013

We had our family reunion here the week of Christmas (2013), and it could not have been a better experience. The staff was friendly and accomodating. The rooms/bathrooms are clean. The breakfast buffet was great. The location was great as far as nearby stores & restaurants. If you need to stay in St. Charles/Peters, Mo - this is the place to stay!

  • Stayed: December 2013, travelled with family
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Thank Still_Coughing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryJacobs, General Manager at Country Inn & Suites By Carlson, St. Peters, responded to this reviewResponded 30 December 2013

We are always pleased when our facility and staff meets and exceeds guest expectations.
This hotel is a 2012 Carlson Hotel of Year award winner and 2013 Hotel Excellence award winner from Trip Advisor. These awards are given based upon meeting and exceeding our corporate and guest expectations as revealed on guest surveys. This is because the staff goes above and beyond to satisfy gueet requests and special needs.

Our hotel is convenient to the largest shopping mall in St Charles County and there are several national and local restaurants in the area. We are also 25 miles away from the St Louis Gateway Arch and downtown St Louis.

We openly welcome small groups and families and can provide our breakfast room for their use after breakfast is closed when there is a registered guest from the group and family.

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Reviewed 25 December 2013

We were in town for a Christmas gift exchange. We could not have picked a more wonderful hotel to host our family. The staff was excellent, the rental of the breakfast room was the perfect place for our family to get together. Plenty of room for the grandkids to run around, big screen tv for the guys to watch the game, tables and chairs and counter space, very clean and comfortable. The suite we rented was just as perfect, bed was super comfy, nice and clean and very quiet.

Room Tip: I probably would not choose the room that was directly above the stair well, I would think that one...
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  • Stayed: December 2013, travelled with family
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Thank breezey_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryJacobs, General Manager at Country Inn & Suites By Carlson, St. Peters, responded to this reviewResponded 27 December 2013

We are always pleased when our facility and staff meets and exceeds guest expectations. This hotel is a 2011 Carlson Hotel of Year award winner and 2013 Hotel Excellence award winner from Trip Advisor. These awards are given based upon meeting and exceeding our corporate and guest expectations as revealed on guest surveys. This is because the staff goes above and beyond to satisfy gueet requests and special needs.

Unfortunately, some rooms must be located near stariwells and we experienced high occupancy levels so we could not move them to another room away from the stairs. I am glad that the room and breakfast room allowed them to have their family Christmas functions.

Our best guests come from our previous guest referrals and we hope they have a good experience and will return on their next visit.

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Reviewed 20 December 2013 via mobile

This hotel had very accomodating staff and a clean, comfortable atmosphere. We arrived in an ice storm and staff promptly laid down ice melt to protect from mishaps. Our room was clean, comfortable. We had a quiet and refreshing sleep and were greeted nicely by the desk clerk on our way to the hot breakfast. Breakfast was disappointing. The eggs and bacon had little taste; the bread looked stale and the fruit was canned. Overall, we enjoyed our stay.

Stayed: December 2013, travelled with family
Thank aktrain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryJacobs, General Manager at Country Inn & Suites By Carlson, St. Peters, responded to this reviewResponded 22 December 2013

We take all guest commenst seriously.

Our breakfast menu items are taken from a list of menu items provided by our corporate offices. We purchase these items from the corporate approved vendor who has been selected after meeting strict quality standards. The Be Our Guest breakfast program exceeds industry standards.

We do have a full time breakfast hostess who can be contacted if the breakfast items are not satisfactory and they can prepare other items. We offer four different menus that are rotated on a four day basis so same items are not repeated on consecutive days. We serve the breakfast on real dishes using real silverware so we want our menu items to be satisfactory for our guests.

As a 2012 Carlson Hotel of the Year award winner and a 2013 Hotel Excellence award winner, the hotel has demonstrated the we meet and exceed both corporate and guest expectations. based on positive guest reviews of staff, facilities and service.

As General Manager it is my goal for all our guests to be completely satisfied with all aspects of their stay. It is obvious the hotel did not do this for this particular guest in the area of breakfast.

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Reviewed 11 November 2013

We were in town for a wedding and also planning a mini family reunion. The hotel staff were friendly, accommodating of our needs and it couldn't have been a nicer experience. Additionally, it was extremely clean, and the amenities were impeccable. We would definitely stay again.

Room Tip: Close to everything!
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  • Stayed: November 2013, travelled with family
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Thank suemroush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryJacobs, General Manager at Country Inn & Suites By Carlson, St. Peters, responded to this reviewResponded 13 November 2013

As a General Manager, I am always excited to see our guests have a good stay and write about it. These reviewa are one of the reasons that our hotel was a 2012 Carlson Hotel of Year Award winner and has been selected as a 2013 Hotel Excellence Award winner by Trip Advisor. These awards are based on meeting and exceeding corporate and guest expectations during their tay. Our hotel is the newest hotel is St Charles County and feature 63 rooms that are all non-smoking, have microwaves and refrigerators and offer free hard wsired or wireless internet.Our best referrals come from our previous guests.

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Reviewed 5 November 2013

When I walked in to register the ladies were so nice. They got me checked in quickly and let me know all about the hotel. The hall way was wide and well lite. The room was very roomy and clean and the bed was oh so comfortable. Went to the indoor pool and spa. It was so nice to be able to relax. At the front desk they have cookies, coffee, and tea. The breakfast the next morning was good. i had a bisquit with egg and bacon, bagel with cream cheese, and juice along with coffee. I am going back again on the 18th of November.

Room Tip: Need a comfy bed this is the place.
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  • Stayed: November 2013, travelled on business
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Thank ninj313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LarryJacobs, General Manager at Country Inn & Suites By Carlson, St. Peters, responded to this reviewResponded 7 November 2013

As a Carlson property 2012 Presidents Award Winning Hotel and 2013 Hotel Excellence Award winning hotel by Trip Advisor, I am glad that our guests have a comfortable and relaxing stay. Our staff goal is to make everyone feel comfortable, provide conisitent servies and be courteous to all our guests.

As General Manager, I am always pleased to read reviews with positive comments. Our best referra;s come from our previus guest.

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Additional Information about Country Inn & Suites By Carlson, St. Peters

Address: 3877 Veterans Memorial Pkwy, Saint Peters, MO 63376-6416
Phone Number:
Region: United States > Missouri > Saint Peters
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Saint Peters
Price Range: £63 - £83 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, St. Peters 2.5*
Number of rooms: 63
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