When we arrived at 4:00pm the sign at the desk stated the clerk was helping a customer and we should dial 0 to let them know we were there. When we called the phone rang in the room directly behind the front desk. We heard the gentleman speak to us from that room and then we waited while we heard he moving around in there more then 5 minutes. When he arrived at the desk he took a call from a guest complaining about their dirty room. He was not helping a customer.
Our bathroom had not been cleaned. Hair all over, toothpaste in the sink, and smeared makeup on the counter.
The breakfast was the worst. The coffee mugs were presented upside down on a tray. The tray had dried coffee covering it. Every cup had a ring of that coffee around the top. Over half the cups had not been washed well since the last use. My husbands cereal bowl had an empty splenda packet stick to the inside. The fruit was old and the oatmeal was pasted.
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