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“Good room for the price... However”

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Howard Johnson Saint Robert Near Fort Leonard Wood
Ranked #14 of 22 Hotels in Saint Robert
Clarksville
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Good room for the price... However”
3 of 5 bubbles Reviewed 17 August 2014

The room was nice, clean and reasonable on price. However, due to a graduation on the fort, there were what sounded like young Soldiers down the hall that were very loud. Being in the service as well, we understood their desire to let off some steam, but they were not aware of their surroundings.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank Marco V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hojogm_strobert, General Manager at Howard Johnson Saint Robert Near Fort Leonard Wood, responded to this review, 27 April 2016
Dear Valued Guest,

We appreciate your feedback and positive comments about our hotel and staff. We apologize about the level of noise that you heard during your stay. Loud noises make a stay very unpleasant and it is our duty to let other guests know when they are disturbing others. We have incorporated property walks to ensure that the property noise level is at a low level so that all guests can enjoy their stay. If you are ever in the area again, please don't hesitate to stop by and visit us.

Best Regards,

The Howard Johnson Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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128 reviews from our community

Traveller rating
    47
    34
    27
    10
    10
See reviews for
62
12
22
27
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Grove City, Ohio, United States
Level Contributor
58 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 6 August 2014

All in all, a good hotel if you're just passing through. I stayed twice (through and back) on a recent roadtrip.

The good: This is an extended stay hotel, which means that the rooms have full size fridges, hot plate, and the room seemed very clean. Breakfast wasn't fancy, but it did me just fine. The staff were friendly. Also, I checked it over for bugs of any sort - like I always do, and the room checked out CLEAN (my rooms did not have the cockroach issue like one previous reviewer stated, and I stayed on both the first and second floors).

The not so good: The hotel is next to the road, so on the first floor (at least) the rooms could use drapes to block out the light from headlights, etc. The second time I stayed, someone above me was stomping the floor all night. There is no ice machine, luckily, I had packed some reusable ice packs and refroze them in the fridge.

  • Stayed August 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MissHills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hojogm_strobert, General Manager at Howard Johnson Saint Robert Near Fort Leonard Wood, responded to this review, 7 August 2014
Thank you for choosing to stay with us on your trips back & forth. We are happy to hear that you found both of your rooms clean and totally bug free. That is something all of our staff strives to provide to every guest, every time. We did just install an ice machine near the vending machines but glad you could utilize the refrigerator/freezer that every room is equipped with. From your profile and your other reviews I can tell that you are a seasoned traveler and have stayed in many hotels. I commend you for always checking your room for cleanliness and glad to hear we passed your keen inspection "bug free". We truly appreciate our guest feedback and will work continually to improve our services and amenities so that we can be "above average" in this competitive market while still providing the best prices for the cleanest rooms in town.
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Carbondale, Illinois
1 review
2 of 5 bubbles Reviewed 31 July 2014

My room was clean, smelled fresh and was full of cockroaches! In fact, the entire bottom floor was infested from the outside entry, inside entry and room. I had no desire to sample the meager breakfast for fear of insect intrusion. Since the hotel has recently been "converted" from a Value Place, many of the same "amenities" carried over: captain's beds, overhead fluorescent lighting, full kitchens (EXCLUDING any table wear, dishes, etc.) weekly, rather than daily, room service, blinds ONLY on the windows with no curtains, air conditioning sensor and one roll of toilet paper per room for ANY length of stay. The air conditioning sensor is especially frustrating at night because it doesn't run enough to keep the room cool unless movement triggers it to engage. If one is traveling and looking for a bargain hotel, this may meet your needs if cockroaches don't make one queasy.

Room Tip: I suggest a top floor due to overhead noise.
See more room tips
  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank trailer_trash_puke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hojogm_strobert, General Manager at Howard Johnson Saint Robert Near Fort Leonard Wood, responded to this review, 7 August 2014
Thanks for your feedback. We apologize that you thought our hotel is infested with cockroaches. There is a black beetle problem experienced during the summer months by all hotels in this area of Missouri. In an ongoing effort to alleviate any and all types of insects we have regular service conducted by our pest control technicians. We will try harder to combat this issue but can assure you that we do not have "cockroaches" because that would be a major health problem and we have always passed every health inspection conducted on our facility. We appreciate your input and will try harder to stay "clean, fresh," and insect free!
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St. Robert
1 review
2 of 5 bubbles Reviewed 28 July 2014

Not a typical HoJo. Hotel has changed chain names so it doesn't have some of the regular amenities as a regular hotel. No ice machine, no iron and ironing board in room, I had to go down to the front desk and pray that one was available. Also, had a phone in room with no instructions on how to dial for front desk, housekeeping ect.. No television channel sheet had to request one. I hope the transition happens quickly.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank Rolanda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hojogm_strobert, General Manager at Howard Johnson Saint Robert Near Fort Leonard Wood, responded to this review, 31 July 2014
Thank you for your feedback. You are correct because we are "not a typical HoJo". We are under transition from an extended stay hotel to a daily stay/transient hotel. The upside of this is that all of our rooms have full size refrigerator/freezers, microwaves and 2 burner stovetops. We also provide free wifi and free continental breakfast. We recently installed the ice machine near the vending area and our exercise room is up and running.
We are constantly working to be the best Howard Johnson hotel ever and can assure you that all of our guest input (whether given to us in person or online via reviews) is taken seriously and helps us to make changes that are important to our valued customers. Overall, we hope that you had a clean and comfortable overnight stay here and thank you for your visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Howard Johnson Saint Robert Near Fort Leonard Wood

Property: Howard Johnson Saint Robert Near Fort Leonard Wood
Address: 239 St Robert Blvd, Saint Robert, MO 65584 (Formerly Value Place)
Phone Number:
Region: United States > Missouri > Pulaski County > Saint Robert
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #14 of 22 Hotels in Saint Robert
Price Range (Based on Average Rates): £
Hotel Class:2 star — Howard Johnson Saint Robert Near Fort Leonard Wood 2*
Number of rooms: 103
Official Description (provided by the hotel):
Clean, Safe, Affordable!!! Full kitchens in every room. Stay for a day, a week, a month or longer. ... more   less 
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