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“Just what you expect it to be”

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Crossroads Inn And Suites
Ranked #1 of 1 Hotels in Salem
Phoenix, Arizona
Level 6 Contributor
622 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
“Just what you expect it to be”
Reviewed 17 August 2013

This place is just what you expect a Holiday Inn Express to be. It's clean, well appointed, and convenient. Friendly staff and good breakfast. Not a "destination" hotel, but a good place to spend a night or two if you're in town. And considering the other options, this is by far the place you want to be.

  • Stayed August 2013, travelled as a couple
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Helpful?
Thank Luv2TravelFarNWide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiexSalem, Manager at Crossroads Inn And Suites, responded to this review, 11 September 2013
Thank you for leaving a review on Tripadvisor. We agree with you that our hotel is clean and the staff is friendly. We also hope that you enjoyed your stay with us, and will come back in the future to see us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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87 reviews from our community

Traveller rating
    48
    30
    5
    2
    2
See reviews for
30
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Any
English first
Woodlake
Level 4 Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 August 2013

I spend 150+ nights in a motel per year. In my opinion this is one of the nicest places I have stayed. The staff was exceptional and the motel was very well kept. We will return next time we are in the area.

  • Stayed May 2013, travelled on business
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Helpful?
Thank Ducky62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiexSalem, Manager at Crossroads Inn And Suites, responded to this review, 5 August 2013
A big thank you for the nice review on Tripadvisor. We believe that our employees work very hard to keep the hotel looking great, and it shows when we get a good review. We hope you will come visit us when you are in town again.!
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Saugerties, New York
Level 5 Contributor
97 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 29 July 2013

Stayed here at the suggestion of the client I was visiting. Hotel staff were friendly and efficient, and the hotel clean and well laid out. Breakfast was good and available very early (6 AM) which really helped, as I had a 60 minute drive to the client site. Did not have a chance to try out the gym, but looked good.

  • Stayed July 2013, travelled on business
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Helpful?
Thank mrwardell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiexSalem, Manager at Crossroads Inn And Suites, responded to this review, 31 July 2013
Thank you for the nice review! I'm glad you enjoyed your stay. Our staff works very hard to keep the hotel clean and running smoothly. We also pride ourselves on the friendliness and helpfulness of the staff. If you are ever back in town, we hope that you will pick our hotel for your needs.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Danville, IL
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 July 2013

Stayed at the Holiday Inn Express in Salem, Mo. We actually got their last room, so don't delay in making your reservations. EXTREMELY clean! Wonderful room. They have a complimentary breakfast which included hot items (eggs, sausage, bacon, biscuits and gravy) as well as your pastries, cereal, toast, etc.

  • Stayed July 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank C S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiexSalem, Manager at Crossroads Inn And Suites, responded to this review, 12 July 2013
Thank you for the extremely great review! We do work hard to keep our hotel clean and welcoming. We have some great employees who go above and beyond their job to keep it that way! I do agree with you that breakfast is great! The hot foods and the breakfast bar attendants are what make it spectacular! Please come back and visit us soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbia, Missouri
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 July 2013

The hotel was clean and well maintained. There was a nice selection of hot and cold items for breakfast. All staff members were very friendly especially the ladies at the front desk. We stayed in a suite which included a refrigerator and microwave.

  • Stayed July 2013, travelled with family
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Helpful?
Thank Jana D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiexSalem, Manager at Crossroads Inn And Suites, responded to this review, 10 July 2013
Thank you for your review on Tripadvisor. It's always great to hear that a guest had a enjoyable stay at our hotel. We try hard to please each guest with our outgoing personalities at the front desk and to make sure the selection and quality of the food on the breakfast bar is appealing and appetizing. If ever you are in our area again, we hope that you will come and stay with us!
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Greensboro, North Carolina
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 July 2013

I stayed at this hotel for much of September through November 2012. The staff were friendly and helpful and went out of their way to help me store some bags when I flew home on my days off. The rooms were clean and quiet. As a business traveler, this is what I look for - straightforward value.
The hot breakfast is good (considering that it is a free hotel breakfast). They have fresh fruit, yogurt, coffee, eggs, Danish and some other similar items.
This hotel is on the newer end of the spectrum so I do not understand the comment about it being an older motel.
I got a very good rate, but I was staying a long time so likely got a discounted rate. It's true that there are no real hotel options in town (other than some places that looked a bit scary). In fact there are no real options within miles of this location.

  • Stayed October 2012, travelled on business
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Helpful?
Thank Gary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiexSalem, Manager at Crossroads Inn And Suites, responded to this review, 3 July 2013
Thank you for staying at the Holiday Inn Express/Salem and the great review you left. We try hard to keep our hotel clean and fresh looking and we are happy when the guests notice that. I will relay your comments about how helpful and friendly the staff was, it's always nice for them to hear that the guests appreciate them. Hopefully in the future you can travel back this way for vacation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Knoxville TN
Level 4 Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 9 March 2013

Very nice, spacious room! Breakfast bar was very good with friendly staff! Desk staff were helpful with restaurant tips! Cost was too high! Workout room was small and claustrophobic.
Hot water appeared to be timed.

Room Tip: Queen size on top floor was nice.
See more room tips
  • Stayed March 2013, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank HB2KnoxvilleTN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crossroads Inn And Suites

Property: Crossroads Inn And Suites
Address: 1200 S Main St, Salem, MO 65560-2465
Phone Number:
Region: United States > Missouri > Salem
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Salem
Price Range (Based on Average Rates): ££
Number of rooms: 65
Official Description (provided by the hotel):
Crossroads Inn & Suites is centrally located to visit the Ozark National Scenic Riverways and Current River. Montauk State Park provides great trout fishing on the Current River. The karst topography in the area makes Salem central to the springs and caves of Missouri. Within an hour are Montauk Springs, Round Spring, Pulltite Spring, Welch s Spring, and Alley Spring. The small town hosts a variety of activities such as shopping for antiques, fishing, hiking, camping, and golfing. Nearby businesses are US Foodservice, Doe Run Recycling, Royal Oak Charcoal, and U.S. Forest Service. SBU Salem campus is a satellite campus, which offers a Bachelor s degree in a limited number of majors. The exciting SCAA Road Rally has been held in February in Salem for a number of years. Flat Nasty now provides extensive trails of off-road adventures. Crossroads Inn & Suites provides a warm, friendly hospitality with guest comfort first and foremost. Crossroads Inn & Suites has 65 spacious rooms, an indoor pool and spa, fitness center, free high-speed Internet access, elevator, interior corridors, 1800 sq ft of meeting space, and catering facilities. Our complimentary breakfast includes biscuits, gravy, and bacon, as well as an offering of a continental fare. Tax rate of 8.725%. ... more   less 
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