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“Very Clean” 5 of 5 bubbles
Review of Hilton Garden Inn Springfield

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Hilton Garden Inn Springfield
Ranked #8 of 49 Hotels in Springfield
Certificate of Excellence
GreenLeadersPlatinum level
A TripAdvisor Member
“Very Clean”
5 of 5 bubbles Reviewed 24 October 2013

This hotel was beautiful. The rooms were very clean and quite. My only gripe is the lack of breakfast. at $10 it is a little pricey for what was offered. I am not easy to please when it comes to hotel cleanliness. This hotel shined! The staff was friendly and the location was convenient to everything.

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review, 25 October 2013
Thank you for taking the time to let us know about your stay at our hotel. I'm happy to see that you had a great time during your stay. We do charge for our breakfast, which is unique for a "limited service hotel". But, it does allow us to use higher quality ingredients, trained chefs, and servers during our breakfast hours. I hope the next time you are in Springfield, that you will stay with us again.
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617 reviews from our community

Traveller rating
    435
    107
    48
    20
    7
See reviews for
198
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222
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Lincoln, Nebraska
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 October 2013

We stayed at the Hilton Garden Inn for the first time the price was very good & the place was very clean and modern. It was also very close to the road that we needed to take to get to where we were going.

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank DarrellW3168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review, 23 October 2013
Thank you for letting us know about your recent stay at our hotel. I'm glad to see that you had such a great experience during your stay. Our location in the city allows easy access to the southside of Springfield, and the major highways in our area. I hope the next time you visit Springfield, Mo that you'll stay with us again.
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HOLT
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 October 2013 via mobile

Very nice & clean hotel just over 3yrs old per one of the friendly staff members. Our room was extremely clean and enough room for five. Our small children really enjoyed the pool. Easy town to get around. We will definitely stay here again on our next trip to Springfield.

Stayed October 2013
Helpful?
Thank CHRISTOPHER A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review, 18 October 2013
Thank for letting us know about your recent stay at our hotel. I'm happy to see that you and your family had such a great time during your stay with us. We all look forward to seeing you and your family again, and we'll make sure that there are plenty of pool towels for everyone!
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Riverside, California
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 14 October 2013 via mobile

The hotel was great, clean rooms and friendly staff. Breakfast buffet for $9.95 was great too. The only thing I didn't like was that the A/C turns on every 20 min or so, even if you turn it off, probably for air circulation. If you have a light sleep you're gonna wake up because of the noise.

Stayed October 2013, travelled on business
Helpful?
Thank Steffen U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review, 17 October 2013
Thank you for letting us know about your recent stay with us. I'm glad to see that you enjoyed your time with us. Our A/C units don't turn completely off to keep air circulating during the night in an attempt to keep our guest's rooms comfortable. I'm very sorry that they were loud enough to wake you up during the night. And, I would love the chance to show you a few different options we have on property to prevent that from happening to you the next time you visit our hotel.
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Saint Louis, United States
1 review
4 of 5 bubbles Reviewed 14 October 2013

The comfortable, clean beds are the best part of a stay at this hotel. The hotel staff are pleasant and responsive to requests. Good breakfast and location. The water pressure leaves a lot to be desired.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Brenda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darren H, General Manager at Hilton Garden Inn Springfield, responded to this review, 17 October 2013
Thank you for taking the time to share your comments. I am glad to hear you enjoyed our Garden Sleep System beds. Sorry to hear your concerns with the water pressure. Our water system is unique and does take a little getting used to. The difference is actually due to our low flow water system that helps us conserve water and meet our LEED Gold standards. We should have done a better job of explaining that at check in so that you weren't caught off guard. Our entire team takes great pride in our friendly service and making every guest's stay an enjoyable one. We truly appreciate your business and look forward to serving your lodging needs again next time in Springfield.
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Owasso, OK, United States
1 review
5 of 5 bubbles Reviewed 10 October 2013

We had three families meeting there. Everything was above standard. Great loacation in Springfield, MO. Close to all we wanted to do. Easy access from the highway. Staff very friendly. We will go back.

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Phillip Lee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review, 14 October 2013
Thank you for letting us know about your recent stay at our hotel. I'm so happy to hear that you, your family, and the families meeting you had such a great time. I hope the next time you and your family visits Springfield, Mo that you will stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paso Robles, United States
1 review
5 of 5 bubbles Reviewed 19 September 2013

This hotel is wonderful, the lobby is chic and inviting. They have a great bar. The rooms were comfortable and very clean. The staff was helpful. The hotel is very centrally located. I plan to stay here at every visit to Springfield.

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Dustin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review, 20 September 2013
Thank you for letting us know about your recent stay at our hotel. I'm glad to hear how much you enjoyed our hotel. Our staff takes great pride in our property, and it's all worth it when a guest enjoys their stay as much as you did. I'm glad to hear you will be coming back to visit us, we all look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Springfield

Property: Hilton Garden Inn Springfield
Address: 4155 S Nature Center Way, Springfield, MO 65804-4287
Phone Number:
Region: United States > Missouri > Springfield
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Springfield
#2 Business Hotel in Springfield
#9 Romantic Hotel in Springfield
#10 Family Hotel in Springfield
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Springfield 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hilton Garden Inn Springfield Hotel Springfield

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