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“Wonderful Customer Service!”

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Quality Inn & Suites
Ranked #30 of 49 Hotels in Springfield
S.W. MO
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful Customer Service!”
Reviewed 16 October 2013

My son went to a convention in Springfield and stayed in this hotel. He can't stop raving about how well they were treated. The manager was very friendly and took an interest in the cosplay costumes they had on. The breakfast was excellent and the staff were very friendly. The room was very clean and the hotel well kept up. We tried to book a different hotel initially but they were rude. All the better for us, because he says that he won't stay anywhere else now.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hearsthewater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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124 reviews from our community

Traveller rating
    51
    42
    25
    5
    1
See reviews for
46
31
5
16
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 11 October 2013 via mobile

Had to stay due to other reviews as we were in route to branson. Stay was great, food was filling. And especially the manager on duty having respect for us bikers. And even suggested I park my bike next to window in camera view as well as people on duty watching it. It was awesome. Definitely we be staying here again next time we drive thru. Recommend to everyone. One bad part was. Tv in room look like one I had back in the 80s. Lol. Need to update.

Stayed October 2013, travelled as a couple
Helpful?
Thank kylerowlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
Reviewed 6 October 2013 via mobile

We were passing through Springfield and needed a place for the night. Called ahead and they were great to work with. Room comfy and clean. Didn't use any other amenities. Only bad thing was the curtains let in a lot of sunlight, couldn't sleep in.

Stayed October 2013, travelled as a couple
Helpful?
Thank tstanford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moberly, Missouri
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 August 2013

This Quality Inn far surpassed our expectations. It isn't new but is extremely clean, neat and best of all it didn't have any of the "motel smells". Our bed was very comfortable and the linens and towels were soft and very nice. We had a suite and the furniture in that area was really nice.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank trudymb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brentwood Mo.
1 review
Reviewed 29 July 2013

Hotel staff were so friendly and accommodating. Rooms clean and beds very comfortable. Plenty of coffee, and good breakfast. Nice location with great bars and restaurants within walking distance. Great for families and pets. Safe location in a very nice area. Easy hwy access.

Room Tip: If a smoker ask for rooms 101 or 103 close to exit.
See more room tips
  • Stayed July 2013, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RObYN2658
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waynesboro, Tennessee
Level Contributor
129 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 23 July 2013

Have stayed in this excellent hotel 3 times in the past year and a half. Very clean, nice large rooms with comfortable beds. Good wi-fi. Usually has more than 1 server to log into. Very nice pool and temp was just right for us old folks. Very friendly staff. Breakfast was very good with pleanty of choices. Plan on staying here again this fall on our way home from Utah.

Room Tip: rooms on back side are a tiny bit quieter.
See more room tips
  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank swn g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 July 2013 via mobile

The staff and hotel were very nice and peaceful! Are trip started off bad and we had to stop and stay the night! The rooms are nice and pricing was very reasonable! Would choose and recommend them again!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chunk210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 3930 S Overland Ave, Springfield, MO 65807-8766
Phone Number:
Region: United States > Missouri > Springfield
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 49 Hotels in Springfield
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 50
Reservation Options:
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