If it wasn't bad enough that the toilet ran all night (no jiggling the handle didn't work) and listening to the telephone conversations of the guy in the room next to me...after about an hour with the heat on I could smell mold and my eyes got itchy and throat scratchy. I admit to being a little slow on the uptake as it was late so it took me another 45 minutes to figure out that it was the heating system. Once I turned off the heat the smell disappeared and my eyes and throat cleared up. Not confident that this isn't a hotel wide problem, I slept in the room with no heat. Mind you it was less than 10 degrees outside so it was a cold night in the room.
When I complained the next morning, I got very little response from the front desk but was told she would have the manager call me. Great, I was on a cross country trip and in the car all day so I'd be available. Guess what? No call, no apologies, nothing.
I will never stay in a LaQuinta again
- Official Description (provided by the hotel):
- With over 100 rooms expanding across 3 floors, the La Quinta Inn Springfield East has everything you need for a pleasant stay! Our 100% NON SMOKING rooms are loaded with amenities such as pillow-top mattresses, coffee makers, WIFI, and more! If traveling with pets, they and their owners can rest easy with no charge. At La Quinta Inn Springfield East, you're guaranteed to Wake Up on the Bright Side! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, LaQuinta, Odigeo, Hotels.com, Agoda, TravelUp and Ebookers so you can book your La Quinta Inn Springfield East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- La Quinta Inn Springfield East Hotel Springfield
- La Quinta Springfield
- Springfield La Quinta