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“Excellent Place to stay”

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Holiday Inn Express and Suites Springfield - Downtown
Ranked #22 of 51 Hotels in Springfield
Certificate of Excellence
GreenLeadersBronze level
Reviewed 5 August 2014

Comfortable clean hotel next to Hammons Field. It is a great place to stay if you go see the Springfield Cardinals.
The staff is friendly, rooms clean, beds soft, breakfast is good.
We will stay there again soon.

Room Tip: Our room overlooked the Hammons Field
See more room tips
  • Stayed: August 2014, travelled with family
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3  Thank Sherri M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis S, General Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this reviewResponded 6 August 2014

Dear Sherri M,
Thank you for choosing the Holiday Inn Express and Suites-Downtown for your recent stay in Springfield, Home of the Springfield Cardinals. We are the perfect downtown location for those wanting to enjoy the entertainment of downtown or enjoy a lively baseball game with the Springfield Cardinals.
We are so happy you enjoyed your stay and found our beautiful hotel to meet your needs. We certainly look forward to seeing you again soon.
Sincerely,
Denis Schmidt, General Manager

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144 - 150 of 297 reviews

Reviewed 2 August 2014 via mobile

The hotel was very nice. Actually one of thd nicest Holiday Inn Express hotels I have stayed in. Only issues were they appeared under staffed. There was no one at front desk when I arrived at 8pm. I had to wait around about 10 minutes for her to come back. Also the room was loud from the street. Not sure if there was street racing or something at midnight but it was loud.

Finally breakfast was only so so. I really hate the Holiday Inn Express omelets and even worse when they are cold. The cinnamon rolls were not hot either. Hopefully that was a fluke because it was a real nice hotel.

Stayed: August 2014, travelled solo
5  Thank Dan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Travel365417, General Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this reviewResponded 5 August 2014

Dear Dan E,
Thank you for recognizing our beautiful hotel as one of the nicest Holiday Inn Express hotels. We truly take pride in our hotel and our guests.
We do apologize that you had issues with your check-in and breakfast experience as we know that first and last impressions are key to an enjoyable stay. Please accept our apologies as we hope you will give us another opportunity to serve your lodging needs when you are in Springfield again.
Best Wishes,
Denis Schmidt, General Manager

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Reviewed 12 July 2014

Everyone at this hotel was so helpful. Jennifer, Terri and Christine seem to know what I needed before I even asked. We have held our conference there for the past 2 years and will be back again next year.

  • Stayed: June 2014, travelled on business
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2  Thank Dave J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis S, General Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this reviewResponded 15 July 2014

Dear Dave J,
Thank you for the wonderful compliments of our incredible Hospitality focused team. Our goal is to exceed your expectations and anticipate our guest needs while making you feel right at home. Thank you for having your Conference here again this year and we look forward to your return.
Sincerely,
Denis Schmidt, General Manager

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Reviewed 11 July 2014

I just want to do a shout out to Terri and Christine who were so accommodating during our stay. It did not matter what the task was they were up for making sure everything was taken care of. AC went out in our conference room and these two ladies were on top of it bringing in fans. Breakfast was wonderful thanks to Terri.

See you gals next year! :D

  • Stayed: June 2014, travelled on business
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2  Thank Deb C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis S, Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this reviewResponded 15 July 2014

Dear Deb C,
We love a good shout out to our outstanding associates, Terri and Christine, who made your stay memorable and enjoyable.
Holiday Inn Express and Suites - Downtown has the best team in Hospitality where courtesy and hospitality prevail everyday for our wonderful guests.
Thank you for choosing our beautiful hotel for your meeting and accommodation needs. We truly appreciate your business.
Sincerely,
Denis Schmidt, General Manager

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Reviewed 7 July 2014

Say hello to Terri, the breakfast lady! We were there on omelet day but didn't want the cheese. When we asked about getting some plain scrambled eggs, she offered to go and make some for us! We said she didn't need to do that, but she insisted that it was no problem. She returned in a short time to our table with an entire pan full of them! She was kind and friendly and I believe genuinely cares about people. Thanks Terri!

  • Stayed: July 2014, travelled with family
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3  Thank Laurie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis S, General Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this reviewResponded 8 July 2014

Dear Laurie M,
Terri says Hello! And, thank you for the wonderful words of recognition! We are so very happy Terri made your stay with us a memorable experience that you wanted to share with everyone.
It is our goal to exceed our guests expectations and Terri did just that for you!
Thank you for staying with us. We hope to see you again.
Best Wishes,
Denis Schmidt, General Manager

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Reviewed 1 July 2014

Everyone is always friendly and helpful here, we have stayed here several times. The beds are very comfortable and the lady that is over the breakfast area is so nice. One of our favorite places to stay as we travel for work.

  • Stayed: June 2014, travelled on business
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2  Thank Don W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this reviewResponded 9 May 2016

On behalf of the entire team, thank you for your positive comments regarding your stay at the Holiday Inn Express and Suites Downtown. We are so humbled by your feedback and we truly value your loyalty!

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Reviewed 18 June 2014

What makes this a great place to stay is the staff. They are friendly, helpful and they do a fantastic job! Many thanks to Taylor at the front desk, Terri at the breakfast area, Margaret and Carlina from housekeeping and others I didn't have the opportunity to meet.

  • Stayed: June 2014, travelled on business
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3  Thank Nan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis S, General Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this reviewResponded 19 June 2014

Dear Nan S,
We are so happy you enjoyed your stay at the Holiday Inn Express and Suites - Downtown. Our outstanding team is proud to provide our valuable guests, like you, with exceptional service and Ozarks Hospitality allowing you to have a memorable experience.
Thank you for the recognition to our team as they will be thrilled to know they made your visit a GREAT experience.
Sincerely,
Denis Schmidt, General Manager

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Additional Information about Holiday Inn Express and Suites Springfield - Downtown

Address: 1117 E Saint Louis St, Springfield, MO 65806-2527
Phone Number:
Region: United States > Missouri > Springfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Springfield
#9 Green Hotel in Springfield
#18 Business Hotel in Springfield
Price Range: £71 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express and Suites Springfield - Downtown 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Springfield, MO. Located in the heart of downtown Springfield, MO on Historic Route 66 with Jordan Valley Park and across from Hammons Baseball Field; home of the Springfield Cardinals. You will be amazed at our convenient locations which is within walking distance to Missouri State University, Shrine Mosque, Drury University, and the U.S. Federal Court House. Located on a few minutes from Bass Pro Outdoor World and Wonders of Wildlife Aquarium, Kraft/Altria, 3M, Turblex/Siemens, Ozark Technical Community College, O'Reilly Auto Parts, General Council of the Assemblies of God World Headquarters, Mercy Hospital, Cox Hospital and Battlefield Mall. The oversize rooms and suites are tastefully decorated in Mission Style furnishings featuring flat screen TVs, well-lit ergonomic work area, complimentary wireless high speed internet and the SIMPLY SMART Bath experience. Feel at home in the Great Room where you can enjoy our complimentary breakfast or unwind with friends after a long day overlooking the courtyard and pool or checking emails on our complimentary WiFi. Relax and enjoy with our outdoor pool, fitness center and guest laundry facilities. Most importantly, this hotel features the best staff in Springfield, just waiting to meet you and help create a memorable experience ..Perhaps, you would agree that when in Springfield, the Express is the only SMART place to stay! ... more   less 
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Also Known As:
Holiday Inn Express Springfield Hotel Springfield
Holiday Inn Springfield
Holiday Inn Express Springfield Mo
Springfield Holiday Inn

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