We stayed at this hotel during our daughters' orientation session at MSU. We were very tired after a long day of seminars, went into our room to find the trash cans full, the soap opened and used and one of the cups had been unwrapped and used! When I told the front desk clerk about it, she simply handed me fresh soap and sent me on my way! Later we also found out the the in-room movies didn't work either.
The hotel itself was nice inside and the breakfast was good...but I couldn't keep myself from thinking--if all of these things were not done when the room was 'cleaned', how did I know that they even changed the sheets on the bed?
An email to corporate AND a completed survey that they sent to me went unanswered, which leads me to believe they don't really need my business...so we will stay elsewhere during our many visits over the next 4 years.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Hotel & Suites Springfield, MO. Located in the heart of downtown Springfield, MO on Historic Route 66 with Jordan Valley Park and across from Hammons Baseball Field; home of the Springfield Cardinals. You will be amazed at our convenient locations which is within walking distance to Missouri State University, Shrine Mosque, Drury University, and the U.S. Federal Court House. Located on a few minutes from Bass Pro Outdoor World and Wonders of Wildlife Zooquarium, Kraft/Altria, 3M, Turblex/Siemens, Ozark Technical Community College, O'Reilly Auto Parts, General Council of the Assemblies of God World Headquarters, Mercy Hospital, Cox Hospital and Battlefield Mall. The oversize rooms and suites are tastefully decorated in Mission Style furnishings featuring flat screen TVs, well-lit ergonomic work area, complimentary wireless high speed internet and the SIMPLY SMART Bath experience. Feel at home in the Great Room where you can enjoy our complimentary breakfast or unwind with friends after a long day overlooking the courtyard and pool or checking emails on our complimentary WiFi. Relax and enjoy with our indoor and outdoor hot tub, outdoor pool, fitness center and guest laundry facilities. Most importantly, this hotel features the best staff in Springfield, just waiting to meet you and help create a memorable experience ..Perhaps, you would agree that when in Springfield, the Express is the only SMART place to stay! ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Springfield Hotel Springfield
- Holiday Inn Springfield
- Holiday Inn Express Springfield Mo
- Springfield Holiday Inn