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“Another week, another great stay!”

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Holiday Inn Express & Suites - Medical District
Ranked #24 of 49 Hotels in Springfield
Certificate of Excellence
Memphis, TN
2 reviews
“Another week, another great stay!”
Reviewed 21 March 2014

Another week in Springfield for the NCHBC homeschool basketball tournament, another great stay at this wonderful Holiday Inn Express property! It appears that some of the management and staff may have changed since last year (sadly, our favorite breakfast attendant from years past was not there), but our experience was great as always. The rooms are super-clean and comfortable, and the double-queen suite was definitely large enough to call home for our week-long stay. The staff was terrific and more than accommodating to our group, allowing us to use the breakfast room throughout the day for meals, and they even allowed our kids to use the room for an "all-nighter" on the last night of the tournament.

This property has come to feel like home to our group, and we always enjoy our time in Springfield and at the Holiday Inn Express Medical District. Looking forward to next year!

  • Stayed March 2014, travelled with family
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Helpful?
Thank philroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
plp50, Front Office Manager at Holiday Inn Express & Suites - Medical District, responded to this review, 25 March 2014
Thank you so much for your kind comments! We always look forwarding to having the MHEA team stay with us each year as all of the players and parents are courteous and respectful. We hope that as long as the tournament is hosted in Springfield, that your team will return to stay with us each year. Thank you again and we look forward to seeing you next year!
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197 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Appleton City, Missouri
Level Contributor
316 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
Reviewed 19 March 2014

This was a very nice hotel. It was clean, the bed & pillows were comfortable & the staff was very friendly. The breakfast was really good & had a nice selection. The only minus was w/the hot tub. My husband went to use it & came back saying that when the jets turned on some gross stuff started coming out so he jumped out. He reported it to the front desk person & when we mentioned it at check out the next morning they said they had already taken care of the problem. I wouldn't hesitate to stay here again.

  • Stayed February 2014, travelled as a couple
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    • Location
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Helpful?
Thank rannydef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
plp50, Front Office Manager at Holiday Inn Express & Suites - Medical District, responded to this review, 25 March 2014
I am glad that you will visit us again in the future! We very much appreciate your husband bringing this to our attention so that we were able to address the issue quickly. We appreciate your comments and look forward to seeing you soon!
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Overland Park, Kansas
Level Contributor
136 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 18 March 2014 via mobile

Nice hotel that is conveniently located within a couple miles of good shopping and restaurants. We stayed here one night over a recent weekend for a hockey tournament. The staff was very nice at check in and check out. The property can't be that old. The exterior to the room was very quiet in spite of a pretty busy road running in front of it. The biggest issue we had was the noise in the room above us. A lot of footsteps and bed squeaking between 2:00 and 3:00 a.m. Was surprised at that but that's not necessarily the hotels fault. Although they may have very thin ceilings/floors??

Stayed March 2014, travelled with family
Helpful?
Thank MattArmb9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
plp50, Front Office Manager at Holiday Inn Express & Suites - Medical District, responded to this review, 25 March 2014
Thank you for staying with us! It is always a pleasure to hear such kind comments. I do apologize for the noise above you and hope that you will stay with us again in the future. Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tennessee
Level Contributor
95 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 15 March 2014 via mobile

We stayed here for 6 nights for a basketball tournament and could not have been happier. The rooms are large and clean, the breakfast was good, and the staff was very professional and accommodating, given the number of teens in our group. The only complaint that I have is that the Internet band width was very low and we couldn't watch some of our games that were streamed live. We cannot wait to return here next year.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank vikingteacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review, 17 March 2014
We are so very happy to hear that you will be returning to our hotel next year! We so value you and your group as our guests! These have to be the best behaved, most polite group of kids on the planet! We look forward to having your teams stay with us each year!
And thank you for bringing to our attention the issues with the bandwidth for our internet. We are looking into what we might possibly be able to do to remedy that issue. The only way we can become a better hotel is through the advice and comments from wonderful guests such as you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mount Vernon, Indiana
Level Contributor
249 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 14 February 2014

We reserved two rooms due to a family member being in the hospital. The rooms were very clean, pools was nice and the front desk was very friendly. We stayed two nights and it was the same great service both night.

When I called the motel to make the reservation the front desk went out of their way to make sure I was happy. Had to change it a couple of times but they were fine with that.

The breakfast was above average.

Room Tip: Call direct for the best rate.
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  • Stayed February 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Jerry6004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review, 17 February 2014
We are always happy to hear that we made someone's stay a good one - especially when they are here with family members in the hospital. I do hope that your family member is much better. We appreciate your kind wonderful remarks and that you and your family might be able to travel this way again soon on to visit and will stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Petersburg, Florida
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 10 February 2014

Great place to stay! Great location to restaurants, shopping, the mall. Quiet and very clean. Staff was awesome as well. Breakfast was typical.....not great but included. We would definitely stay here if ever in the area.

Room Tip: We happen to get a handicap room on the back side and it was huge and quiet.
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  • Stayed February 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank chumleyetta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review, 17 February 2014
So glad you had a great stay and we appreciate your business and know that you have many other hotels to select from in the Springfield area. We also always welcome any concerns or issues being voiced regarding our hotel and use that information to improve and be better and better. There will be some changes we can offer in our breakfast line coming up in the near future! We are excited about rolling it out and hope that you will return to give it a try! (probably around April!)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lake Ozark
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 January 2014

This Hotel located on the "south side" of town is by far the best business Hotel in the Springfield area. The Staff is unbelievable and the location perfect. Good restaurants, Neighborhood Market by Wal-Mart right across the intersection if your on a long trip and need to stock up with snacks ect. If your in town for a sporting event Academy Sports + Outdoor right next to SAMS across the intersection too. Plus in the heart of the Cox Medical Park-Plaza and Hospital.

Room Tip: Upper floors are the best.... seem to have a few Youth sport Teams staying overnight so to cut dow...
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  • Stayed December 2013, travelled on business
    • Value
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Helpful?
2 Thank Dan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review, 26 January 2014
Thank you for your kind remarks regarding our hotel, our location and of course our staff! Please come again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites - Medical District

Property: Holiday Inn Express & Suites - Medical District
Address: 310 E Monastery, Springfield, MO 65810-2796
Phone Number:
Region: United States > Missouri > Springfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Springfield
#13 Romantic Hotel in Springfield
#21 Business Hotel in Springfield
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Express & Suites - Medical District 3*
Number of rooms: 87
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites - Medical District Hotel Springfield
Holiday Inn Express And Suites - Medical District
Comfort Suites Springfield
Springfield Comfort Suites

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