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“Nice updated motel,but missing WiFi if you need it.”

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Best Western Route 66 Rail Haven
Ranked #9 of 49 Hotels in Springfield
Certificate of Excellence
Waterloo,Iowa
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice updated motel,but missing WiFi if you need it.”
Reviewed 1 February 2014

Nice rooms that have been updated. Nice beds,great breakfast. Clean,easy access to most things in town. But sorely missing WiFi. Spent 3 days there and ask why no wifi. Was told it should work, new ATT sevice. That was one day. Next night I ask Whitney who said they have old limestone walls so laptops dont work. My phone wouldnt even pick there system up. Was told to come in front office to use my laptop. She would send someone the next day to check. No one showed. Now I know why there sign reads free wifi. No big deal if not many use wifi. I may choose a different motel in June and August when I visit again.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Welderman15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heidi H, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review, 6 February 2014
Welderman15: Thank you for taking time to review the hotel. I apologize that you didn't have wifi during the time that you were here. We did change our service but it should have been working that same day. Our wifi is not affected by the limestone walls. I have since contacted one of our tech support agents to check on this issue. I hope you will reconsider and stay with us again when you make future trips to Springfield.
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St. Peters, Mo
2 reviews
Reviewed 28 January 2014

The room was very clean and neat....pillow top bed was super comfy. Main Office attendant was extremely welcoming and hospitable. We arrived around 2 am, but were greeted with a warm welcome.....breakfast in morning was great too!



Room Tip: Wish the fan didn't have to be on when light in bathroom was on
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heidi H, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review, 31 January 2014
Kathy M: Thank you for taking the time to review you stay at the Best Western Route 66 Rail Haven. I will share your praises of our overnight desk attendant. Hope to see you again.
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Oklahoma
Level 6 Contributor
160 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 22 January 2014

After looking over Tripadvisor for a nice and yet inexpensive place to stay in town we decided on this Best Western. Best choice by far! The rooms were very clean, everything seemed up to date. The bed was very comfortable and the air/heat worked very well. I have stayed in many more expensive hotels where the air did not work. The staff was very friendly and very accommodating. The set up of the entire hotel is very nice. You do not feel like you are too close to your neighbors, the parking is great, and the breakfast was even really nice. All in all I will definitely go back! For roughly $65/night you cannot beat this stay. You will not be let down!

Room Tip: If you want a microwave and mini fridge you need to ask as they do not have them in all of their roo...
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Okieamber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heidi H, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review, 31 January 2014
APandML: Thank you for your review of the hotel. I am glad to hear that you enjoyed your stay. We hope to see you again soon.
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Omaha, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 January 2014

This is a very nice retro but up to date motel. Great price, newly remodeled bathrooms, updated pillow top beds. All the adminities needed for vaction and business travel. I like the easy access from parking lot to the door of my room, very handy.

  • Stayed January 2014, travelled with friends
    • Value
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Review collected in partnership with Best Western

Helpful?
1 Thank Dave T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nate K, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review, 21 January 2014
Dave T: Thank you for your 5 star review! We hope to see you again soon!
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Rudd, United States
1 review
Reviewed 16 January 2014

the hotel is older but very well kept. it is lined against a busy street, if you are wanting quiet, take a back room. Very family friendly and accommodating! would recommend for business or family. it is very close to all stores and restaurants.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Lrae W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nate K, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review, 21 January 2014
Lrae W: Thank you for your 5 star review! Our location being close to downtown Springfield makes it convenient to get around to different restaurants and stores. We hope to see you again!
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Branson, United States
1 review
Reviewed 16 January 2014

After taking our family to the Christmas edition of Dolly Parton's Dixie Stampede we decided to stay at the Best Western Inn located on Main Street in Branson, MO. I would recommend anyone traveling to Branson looking for a quiet, affordable,

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Mackenzie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nate K, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review, 21 January 2014
Mackenzie K: Although we arn't located in Branson, Missouri, we are relatively close by. We at the Best Western Route 66 Rail Haven in Springfield, Missouri hope that you and your will be our guests sometime.
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1 review
Reviewed 3 January 2014 via mobile

Checked in late at night and Whitney was such a phenomenal help! She was a pleasure to work with her and she was a amazing professional! Great service! Great breakfast and very clean restaurant. Again, would love to sing the praises of Whitney. Amazing help!

Stayed January 2014, travelled as a couple
Helpful?
Thank Corey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nate K, Front Office Manager at Best Western Route 66 Rail Haven, responded to this review, 14 January 2014
Corey H: Thank you for your review. Whitney is an important member of our staff here at the Rail Haven. I appreciate when our customers acknowledge the staff member who provided excellent service, I will be sure to let her know of your review.
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Additional Information about Best Western Route 66 Rail Haven

Property: Best Western Route 66 Rail Haven
Address: 203 South Glenstone Avenue, Springfield, MO 65802
Phone Number:
Region: United States > Missouri > Springfield
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Springfield
#3 Business Hotel in Springfield
#7 Romantic Hotel in Springfield
#13 Family Hotel in Springfield
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Route 66 Rail Haven 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
BEST WESTERN Route 66 Rail Haven is a top-rated TripAdvisor hotel where you can experience a classic piece of Historic Route 66 Americana. Eight sandstone cottages built in 1938, known as the Rail Haven Motor Court, evolved into what is today BEST WESTERN Route 66 Rail Haven. Proud recipient of the Best Western Director's Award and the National Registry of Historic Places. Be our guest at this historic hotel nestled on acres of beautifully landscaped grounds in Springfield, Missouri - birthplace of Route 66. Enjoy a classic nod to the past without sacrificing any modern day amenities! We offer corporate rooms, a complimentary deluxe hot breakfast, free Wi-Fi, seasonal swimming pool, 24-hour lobby and business center. Whether traversing the Main Street of America, stopping over on your way to Branson, or conducting business, our Springfield hotel location is just minutes from the Springfield-Branson National Airport (SGF) and many national and local businesses, such as Kraft Foods, Bass Pro Shops(R) Headquarters, O'Reilly Auto Parts(R), 3M(R), Great Southern Bank Headquarters, just to name a few. BEST WESTERN Route 66 Rail Haven also offers guests easy access to Missouri State University, Wilson's Creek National Battlefield, Fantastic Caverns, Springfield Cardinals, Shrine Mosque and the historic Gillioz Theatre. Business travel or pleasure, whatever reason brings you to town, don't just stay at a hotel experience a hotel! ... more   less 
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Also Known As:
Best Western Route 66 Rail Haven Hotel Springfield
Best Western Hotel Springfield
Best Western Springfield
Springfield Best Western

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