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“TOO NOISY”

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Best Western Route 66 Rail Haven
Ranked #9 of 49 Hotels in Springfield
Certificate of Excellence
Paris, France
Level 5 Contributor
86 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“TOO NOISY”
Reviewed 3 August 2014

We stayed one night in this hotel. Our room was very small (one double bed). It was very noisy, due to the fridge in the room that was very loud so we could not sleep very well.
Breakfast was complimentary and good.
Staff was OK but not very friendly.

Room Tip: not those on the left aisle
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  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BLANCHE1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason T, Manager at Best Western Route 66 Rail Haven, responded to this review, 5 August 2014
Thank you for your response on Trip Advisor! I'm so sorry to hear that you encountered noise in your room during your stay. Please remember that these mini fridges have compressors inside of them that will kick on and off in periods of time in order to keep the fridge cool. Anytime you have a problem do not hesitate to let us know so we can rectify the situation. We hope that you will come see us again and allow us to show you great customer service.
If there is anything else we can do for you do not hesitate to personally call me here at the hotel and I will be glad to take care of you! Thank you for your business and have a great day! Jason Assistant General Manager
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1,175 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Fort Worth, Texas
Level 3 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 August 2014

We needed a place to stop on our way through Missouri on a recent family road trip. We were looking to save some money and this hotel seemed like a great place to try out. The rooms are a bit dated and the property has seen better days. It did look like they were ramping up to make some repairs so maybe things are on the up and up for this hotel. Overall, we didn't have anything to complain about other than the bunk bed in our family suite. The bed was extremely unstable and the ladder was barely hanging on. We ended up pulling the mattress from the top bunk down to the floor for our kids to sleep on. There was no way either of them were going to sleep on that top bunk. The breakfast was hot and sufficient, although the dining area is very small. There was no place for our family of 4 to sit all together without having the kids sit on our laps. If you need a place for a quick stop then this hotel will do nicely, but I would not recommend it for a long stay.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank FrequentFlyerFoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason T, Manager at Best Western Route 66 Rail Haven, responded to this review, 5 August 2014
Thank you for your response of our hotel! We are so glad to hear that everything for your stay went well. -If there is anything we can do for you in the future do not hesitate to let us know. We appreciate your business and hope you enjoy the rest of your summer! Jason-Assistant General Manager!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Louis, United States
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 29 July 2014

Clean rooms, friendly staff, and great price compared to other motels in the area. Rooms have been updated recently and the exterior is undergoing renovations now. Breakfast was typical motel food. Two hundred characters seems like a really long review.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Warren K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason T, Manager at Best Western Route 66 Rail Haven, responded to this review, 1 August 2014
Warren,
Thank you for responding! We do appreciate your business and hope that if you are in the area again you will stay with us!!!!!! Enjoy the rest of your Missouri summer!!!! Jason-Assistant General Manager!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tecumseh, Nebraska
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 July 2014

We decided to stop at this hotel on our way to Branson. We wanted to stay in a family suite and were pleasantly surprised to find a king bed and a separate room with bunk beds for the kids. This hotel has been remodeled with all sorts of nostalgic memorabilia which also provided a great photo opportunity. The outdoor pool was warm. The breakfast was very good and the dining area was decorated with the Route 66 theme. The service was excellent and the rooms were very clean. The only problem we had was with the Internet connection in the evening and we had no problem connecting to it in the morning. We would highly recommend this hotel.

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Carolyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason T, Manager at Best Western Route 66 Rail Haven, responded to this review, 1 August 2014
Carolyn,
Thank you for responding! So thrilled to hear that you enjoyed your stay and that everything went well! If we can do anything for you in the future don't hesitate we are only a phone call away!!! Thank you and enjoy the rest of your summer! Jason-Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lonoke, Arkansas
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 July 2014

This hotel was off the charts, I was staying in a hotel with the experience of the old days of Route 66. I loved the nostalgia and I actually met 2 brits from Great Britain who were doing the route 66 thing from Chicago to Las Angeles. It was awesome,e I loved the swimming pool area I was able to play my Native 'American flutes without disturbing the White Anglo Saxon Protestants

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Robert F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason T, Manager at Best Western Route 66 Rail Haven, responded to this review, 1 August 2014
Wow! I wish I would have been here to hear the flutes that would have been a great time! Thank you for staying with us and allowing us to serve your lodging needs! If we can do anything for you in the future do not hesitate to let us know! Enjoy the rest of your summer! Jason-Assistant General Manager!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 26 July 2014 via mobile

We stayed here on our route 66 trip. This place is a comfortable place to stay. Rooms are clean and the front desk staff are very friendly. Cute lobby. Affordable. We got a cab to go downtown for drinks and dinner it was a fun time. Can't go wrong staying here. We recommend it.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank Kristin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason T, Manager at Best Western Route 66 Rail Haven, responded to this review, 1 August 2014
Thank you for your response of our hotel on Tripadvisor! So glad to hear that you enjoyed our hotel and that everything went fine during your stay with us. If there is anything that we can ever do for you in the future let us know and we will be glad to take care of you! Jason Asssistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brampton, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 July 2014

Checked into the cute little roadside motel with the turquoise car and gas pumps outside the office. Pleasantly surprised by quiet modern room. The pool and hot tub were busy with children and families. Good Breakfast in the morning, just a little crowded getting your plate filled. Recommend to anyone heading to Springfield.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Vilia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason T, Manager at Best Western Route 66 Rail Haven, responded to this review, 1 August 2014
Thank you so much for taking the time to respond on Tripadvisor! We do appreciate your stay with us and are very glad to hear that everything went well during your stay! Next time you are in Springfield Please look us up and allow us to take care of your lodging needs! Thank you and enjoy the rest of your summer!!!! Jason Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Route 66 Rail Haven

Property: Best Western Route 66 Rail Haven
Address: 203 South Glenstone Avenue, Springfield, MO 65802
Phone Number:
Region: United States > Missouri > Springfield
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Springfield
#3 Business Hotel in Springfield
#7 Romantic Hotel in Springfield
#13 Family Hotel in Springfield
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Route 66 Rail Haven 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
BEST WESTERN Route 66 Rail Haven is a top-rated TripAdvisor hotel where you can experience a classic piece of Historic Route 66 Americana. Eight sandstone cottages built in 1938, known as the Rail Haven Motor Court, evolved into what is today BEST WESTERN Route 66 Rail Haven. Proud recipient of the Best Western Director's Award and the National Registry of Historic Places. Be our guest at this historic hotel nestled on acres of beautifully landscaped grounds in Springfield, Missouri - birthplace of Route 66. Enjoy a classic nod to the past without sacrificing any modern day amenities! We offer corporate rooms, a complimentary deluxe hot breakfast, free Wi-Fi, seasonal swimming pool, 24-hour lobby and business center. Whether traversing the Main Street of America, stopping over on your way to Branson, or conducting business, our Springfield hotel location is just minutes from the Springfield-Branson National Airport (SGF) and many national and local businesses, such as Kraft Foods, Bass Pro Shops(R) Headquarters, O'Reilly Auto Parts(R), 3M(R), Great Southern Bank Headquarters, just to name a few. BEST WESTERN Route 66 Rail Haven also offers guests easy access to Missouri State University, Wilson's Creek National Battlefield, Fantastic Caverns, Springfield Cardinals, Shrine Mosque and the historic Gillioz Theatre. Business travel or pleasure, whatever reason brings you to town, don't just stay at a hotel experience a hotel! ... more   less 
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Also Known As:
Best Western Route 66 Rail Haven Hotel Springfield
Best Western Hotel Springfield
Best Western Springfield
Springfield Best Western

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