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Best Western Plus Coach House
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Reviews (937)
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All reviewsdvd playergrassy areaground floorbest westernsroom was cleangreat place to staysausagegreat breakfastwaffleswill stay there againroad tripeasy accessspringfield moparking lotstaff was very friendlyexcellent stayfresh fruit
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675 - 680 of 937 reviews
Reviewed 24 January 2014

When staying at this hotel be prepared for a warm and courteous staff and a great breakfast! I stay here every chance I get....The rooms are great and very comfortable; the lazyboy is enough to relax and wind down after a long drive. It is near downtown and convenient to most major highways. Do yourself a favor and enjoy!!!

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Best Western
Thank Derrick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rnottle, General Manager at Best Western Plus Coach House, responded to this reviewResponded 29 June 2014

Derrick M.,

Thank you so much for your continued business! We love having you stay with us! I will personally share your wonderful compliments with our staff! They love hearing from our guests and I know it will make their day. We are pleased to hear you still enjoy our rooms. The king rooms really are a great treat with the large bed and comfy recliner. We can't wait to see you again the next time you are coming through Springfield! Just give us a call and we will have one of those rooms all ready to go for you! Thank you so much for your time and review! We hope to see you soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2014

We've made this a regular stop when traveling with a dog. You'll get a room near an area with a pet friendly walking zone with pickup bags provided. The breakfast area is large and food is plentiful. Food is better than many budget motels. The drawbacks to this motel are age related but it looks as though they are upgrading.

Room Tip: Highway noise is not an issue in any room we've been provided.
  • Stayed: January 2014, travelled with family
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Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rnottle, General Manager at Best Western Plus Coach House, responded to this reviewResponded 29 June 2014

Richard B,

We are happy to see you enjoy staying with us at the Best western PLUS Coach House! Our pet friendly rooms really are a great find for those traveling with their furry companions. We are pleased to know that you and your family like to bring your pet with you to see us. We truly want each of our guests to feel welcome and comfortable...including our guests' animals. We would love to have you and yours back any time you are coming through Springfield! Thank you so much for your time and review!

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Reviewed 13 January 2014

This is one of the best hotels we have stayed at! Definitely the friendliest and most helpful staff we have ever encountered! The lady in the breakfast area took very good care of us! They have the best choices for breakfast (original brands, not generic) and an extended variety unlike other places we've stayed. This hotel is cute, clean, comfortable and has easy access to the freeway. We stayed there on our return trip and if ever in the area will stay there again!

  • Stayed: December 2013, travelled with family
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Thank Cari R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rnottle, General Manager at Best Western Plus Coach House, responded to this reviewResponded 29 June 2014

Cari R.,

Thank you for the great review! It's nice to hear you enjoyed your stay with us! We are happy you were pleased with our hotel and the service. We are very pleased to hear you enjoyed your breakfast experience as well. Our breakfast attendants work hard to provide our guests with a good, quality breakfast and I will let them know you thought they did well during your stay. Hopefully you will visit us again the next time you are coming through town! We would love to have you! Thank you again for your time and review!

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Reviewed 1 January 2014

Loved the look of this hotel, The staff were so friendly, The beds were very comfortable I really didn't want to get up, the rooms were well decorated and clean .The breakfast room was large and the food was great. We will certainly stay there on our way home.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with Easytobook.com
Thank Eileen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rnottle, General Manager at Best Western Plus Coach House, responded to this reviewResponded 29 June 2014

Denis M.,

First off, thank you so much for the great review! We are very proud of the renovations made to the Best Western PLUS Coach House and are pleased to hear they made your stay that much better! Hopefully you were able to come back for a good night's rest in one of our comfy beds and fill up with some of our hot breakfast on your way back home. We would be happy to have you all any time. Please stop in next time you are coming through the Springfield area and thanks again for your time and review!

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Reviewed 30 December 2013

I have stayed at this hotel before and have always been very satisfied. The lobby is beautiful with the fire place and there is a separate breakfast room. Beds and pillows are great. Many restaurants to choose from nearby.

  • Stayed: December 2013, travelled with friends
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Review collected in partnership with Best Western
Thank 779reginaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rnottle, General Manager at Best Western Plus Coach House, responded to this reviewResponded 29 June 2014

TripAdvisor Member,

We are so happy to hear you enjoy staying with us! We are proud of the renovations made to our property, like the breakfast room and lobby, and are pleased you like it! We would be happy to have you back for a visit any day! Thank you for your time and review!

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