We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Construction Ongoing”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
University Plaza Hotel and Convention Center
Ranked #17 of 49 Hotels in Springfield
GreenLeadersBronze level
Oklahoma
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Construction Ongoing”
Reviewed 11 November 2013 via mobile

Construction currently going on outside on the building. Very loud, making it hard to relax and enjoy the stay. Hopefully they are also planning to replace the AC/Heat unit. Room would not cool down, had it set to 62 and always felt hot. King bed mattress needed to be replaced, it rolled you to the middle it was so worn out. HDTV nice, water hot, & staff friendly.

Stayed November 2013, travelled as a couple
Helpful?
Thank misto417
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review, 16 November 2013
Thank you so much for your review from your recent stay at the University Plaza Hotel and Convention Center!

We have started a multi million dollar renovation and I appologize for the inconvenience during this process.

Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,025 reviews from our community

Traveller rating
    515
    252
    136
    71
    51
See reviews for
264
138
39
411
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (195)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Bates City Missouri
Level 6 Contributor
189 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 29 October 2013 via mobile

Was there recently for a conference. Been the last several years. Staff is great but the hotel needs to invest and update the property to keep peeps coming. Rooms need a little more TLC overall. Noticed they were replacing some old glass in some windows.u h needed. Included hot breakfast is very good and out does most. Banquet food is average. Sad to say our conference will be moving next year in the state due to other newly remodeled hotels a better value. But will miss coming here.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review, 31 October 2013
We truly appreciate you taking the time to share your experience at the University Plaza Hotel We are currently undergoing a multi million dollar renovation which you mentioned on the exterior of the hotel with interior renovations beginning in 2014.

Receiving feedback from our guest enables us to improve while being able to accommodate all of our guests a little better upon each visit. Thank you again for taking the time to write a review in regards to your stay at the University Plaza Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Faucett, Missouri, United States
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 October 2013

I stayed 2 nights with the University Plaza Hotel in Spingfield, MO. The front desk staff were very pleseant, courtesous, knowledgable and proficient. My room was very clean, properly stocked and all amenities worked correctly. I used the workout facilities and the pool and both were very clean, stocked and well lit. I was there for a conference and the conf rooms were nice size, temperature comfortable, and were easy to find. The hotel was top notch and WILL definately stay there again!

Room Tip: Corner rooms are spacious, have a better view. Stay up high as there is less arium noise.
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stacey R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review, 31 October 2013
On behalf of the entire team, thank you for your positive comments regarding your stay at the University Plaza Hotel & Convention Center. We are so humbled by your feedback and we truly value your loyalty!

Comments like yours truly inspire us to work harder every day to exceed our guests’ expectations always striving for Excellence. We can’t wait till our next opportunity to serve you and your family when your travels next bring you to Springfield.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 October 2013

The hotel was clean and the staff was professional. Breakfast was complementary and offered apples, oranges, bananas, biscuits and gravy, scrambled and boiled eggs, cereals, yogurt, milk, sausage, juice, and coffee. It was pretty good for a free meal. The hotel guests included families, couples, and business people, making it a good fit for most people. Our bed was good and the room was clean. We did not eat at the onsite restaurant, so we cannot speak to that. There is a small indoor pool and whirlpool that was open late (maybe 24 hours, but I'm not sure). We were in the area because I had a conference, and I wish my school had booked this hotel instead of the other one I stayed in the first 2 days!

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AAHarrington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review, 28 October 2013
I can’t begin to tell you how happy it made me to read about your experience at our hotel. The team here strives to make each guest experience as close to perfect as humanly possible. When we accomplish that goal we’ve done our job. I am so honored that you choose University Plaza Hotel and Convention Center while you were in Springfield, and we’re extremely grateful that you took the time out of your busy schedule to share this wonderful feedback. I really appreciate it and know the team will as well when I share it with them.

We look forward to welcoming you back again the next time you are in town. If I can do anything for you during your next visit to our hotel, please do not hesitate to call me.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Iowa City, Iowa
1 review
Reviewed 24 October 2013

You will not find a more perfect hotel. The accommodations are first-class and every employee regardless of rank is friendly and helpful. The complimentary hot breakfast buffet is fabulous and better than we've ever had at other hotels. Meeting space is immense and well laid out. Downtown is just a few blocks away and offers fantastic dining and shopping. I was impressed by the fact that this hotel uses locally grown produce and wine, and even their live music is provided by local artists. I highly recommend University Plaza Hotel for the perfect lodging and/or meeting experience.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Homesteaders2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review, 28 October 2013
On behalf of the entire team, thank you for your positive comments regarding your stay at the University Plaza Hotel & Convention Center. We are so humbled by your feedback and we truly value your loyalty!

Comments like yours truly inspire us to work harder every day to exceed our guests’ expectations always striving for Excellence. We can’t wait till our next opportunity to serve you again when your travels next bring you back to Springfield.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florissant, Missouri, United States
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 October 2013

Amazing service, food, staff, location and rooms. Surprised at how even though they were "sold out" on rooms the night before we arrived they still had our rooms ready early for check-in with no add'l charge. I ordered a rollaway bed for an extra guest and how be darn if Larry did not notice my room was hot and immediately checked the thermostat, stating that they had just switched over to heat with the cooler weather. He made sure it was repaired and came back to check on us later to ensure everything was to our satisfaction.

Room Tip: Excellent breakfast buffet, more than your monies worth.
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review, 24 October 2013
We are so delighted that you had a wonderful experience with us at the University Plaza Hotel during your convention. Your comments reflect the kind of service we strive to give each of our guest’s everyday, from the moment you pull up to the hotel to the time of check out and driving away, we give 110% luxury service.

Thank you again for your stay and your kind words, we look forward to welcoming you back to the hotel soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spokane, Washington
Level 6 Contributor
120 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 20 October 2013

Nothing really negative to say about this convention center. This hotel has nine floors of rooms. Mine was spacious and clean and overlooked a large common space for all of the rooms. Parking was free as was the fantastic continental breakfast - the latter was possibly the best of its kind I've experienced in decades. Check in was easy and with glass art by a Chihuly protege in the background, it was easy on the eyes. Down side (and there weren't many) - the two elevators seemed somewhat inadequate for traffic at times and Springfield, though okay for business ventures, is not quite the tourism mecca of the US, but not bad.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank xtalguy_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review, 21 October 2013
On behalf of the entire team, thank you for your positive comments regarding your stay at the University Plaza Hotel & Convention Center. We are so humbled by your feedback and we truly value your loyalty!

Comments like yours truly inspire us to work harder every day to exceed our guests’ expectations always striving for Excellence. We can’t wait till our next opportunity to serve you when your travels next bring you to Springfield.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Springfield hotels
0.3 mi away
Holiday Inn Express and Suites Springfield - Downtown
1.2 mi away
Best Western Route 66 Rail Haven
3.1 mi away
Greenstay Hotel & Suites
Greenstay Hotel & Suites
#10 of 49 in Springfield
717 reviews
Show Prices
Show Prices
Show Prices
2.8 mi away
Oasis Hotel and Convention Center, an Ascend Hotel Collection Member
0.4 mi away
Hotel Vandivort
Hotel Vandivort
#2 of 49 in Springfield
960 reviews
3.0 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#4 of 49 in Springfield
763 reviews
Show Prices
Show Prices
Show Prices

Been to University Plaza Hotel and Convention Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about University Plaza Hotel and Convention Center

Property: University Plaza Hotel and Convention Center
Address: 333 S John Q Hammons Pkwy, Springfield, MO 65806-2543
Phone Number:
Region: United States > Missouri > Springfield
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Springfield
#8 Green Hotel in Springfield
#17 Business Hotel in Springfield
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — University Plaza Hotel and Convention Center 3.5*
Number of rooms: 272
Official Description (provided by the hotel):
UNIVERSITY PLAZA HOTEL & CONVENTION CENTER Downtown Lodging at the Top of Its Class! Experience the warm hospitality and personalized service that sets University Plaza Hotel & Convention Center apart. Visitors delight in our first-class accommodations and resort-style amenities. Conveniently located a few short minutes from Springfield-Branson National Airport (SGF) and thirty minutes from Branson, MO our hotel is ideal for both leisure and corporate guests.• Convenient access to Missouri State University, Drury University and Ozark Technical College• Sophisticated meeting and event space both on property and at the adjacent Springfield Expo Center• Breakfast buffet and fine dining at Terrace Grill• Ideal location in the heart of downtown Springfield• Close to area businesses and recreational attractions• Extensive amenities including the full-service Grove Spa, Q Street Perk proudly serving Starbucks, indoor and outdoor pools, and business center ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, TravelClick, Expedia, Hotels.com, TripOnline SA, getaroom.com and Cancelon so you can book your University Plaza Hotel and Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
University Plaza Hotel Springfield

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing