I'm writing my very first review because of my stay at this hotel over this past weekend. Checked in on Friday, but had to wait for over an hour for our room to be ready. Got up on Saturday morning to NO HOT WATER anywhere in the hotel. Roommate and I decided to go do some shopping so left the hotel around 10am returned about 2:30 and our room was not cleaned. Notified guest services and was told that someone would be notified. At 4:00 went and found housekeeping person on our floor and got clean towels and gave her our trash. Told the desk manager of the situation when I checked out this morning and was told "Sorry" but was not offered any compensation. I'm not a happy camper?
- Official Description (provided by the hotel):
- UNIVERSITY PLAZA HOTEL & CONVENTION CENTER Downtown Lodging at the Top of Its Class! Experience the warm hospitality and personalized service that sets University Plaza Hotel & Convention Center apart. Visitors delight in our first-class accommodations and resort-style amenities. Conveniently located a few short minutes from Springfield-Branson National Airport (SGF) and thirty minutes from Branson, MO our hotel is ideal for both leisure and corporate guests.• Convenient access to Missouri State University, Drury University and Ozark Technical College• Sophisticated meeting and event space both on property and at the adjacent Springfield Expo Center• Breakfast buffet and fine dining at Terrace Grill• Ideal location in the heart of downtown Springfield• Close to area businesses and recreational attractions• Extensive amenities including Q Street Perk proudly serving Starbucks, indoor and outdoor pools, and business center ... more less
- Reservation Options:
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- Also Known As:
- University Plaza Hotel Springfield