We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Loved it”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
DoubleTree by Hilton Springfield
Ranked #7 of 49 Hotels in Springfield
Certificate of Excellence
GreenLeadersSilver level
Killeen, Texas
1 review
“Loved it”
Reviewed 16 April 2014

We had a great experience with this hotel and the staff. Everybody was friendly and very helpful. Unfortunately we had a toddler with lingering car sickness when we checked in but they were very understanding. Even when we called for fresh bedding and more towels at 2am. The maid even offered to do a load of laundry for us. I really appreciated all the help. We had their breakfast buffet and it was excellent. They will even cook your omelette right in front of you! Because of our positive experience Double Tree will be our hotel of choice every time we are visiting the Springfield area.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Krishawna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review, 17 April 2014
Thank you for your great comments from your recent stay, I will share them with the Team. I enjoyed hearing about the positive experiences with our Housekeeper and your enjoyment of the breakfast with our cook-to-order omelets.
Sincerely
Brian Inman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,008 reviews from our community

Traveller rating
    643
    255
    71
    30
    9
See reviews for
286
237
52
342
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (97)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Joplin, Missouri
Level 4 Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 April 2014

The internet was difficult to sign on to and there was only one elevator and no breakfast. The windows whistled with the wind and something on the roof banged all night. The main problem is that the place is overpriced for the quality of the room and there was no breakfast. The breakfast that was offered would have cost much more than at a normal restaurant.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank hersnider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review, 17 April 2014
Thank you for your comments regarding our Hotel not offering free breakfast, I apologize that this lowered your experience. The DoubleTree by Hilton is not a free breakfast concept hotel and I respect your desire to stay at Hotel brands that offer free breakfast with their rooms.
Sincerely, Brian Inman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Plains, United States
1 review
Reviewed 16 April 2014

My husband I stayed at the DoubleTree for our 6th wedding anniversary. It was just as good as our original staying during our 1st anniversary. :) All of the staff were incredibly friendly and accommodating. The only downfall was there was a clicking noise in the a/c unit the first night that woke me up and I'm just so used to my pillows at home, I couldn't make the ones there work for me. Other than that, the stay was incredible. I'd definitely recommend the hotel to friends & family.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Brittany H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review, 17 April 2014
Thank you for choosing the DoubleTree by Hilton for your special day, we are honored you chose us. Happy 6th Anniversary to you both.
Sincerely,
Brian Inman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bentonville, Arkansas
1 review
Reviewed 15 April 2014 via mobile

My husband and I took a mini vacation and we were so pleased with the Doubletree hotel and the staff. Everyone was very friendly and helpful. We found ourselves just hanging out in our room because the room was so comfortable. But more importantly, and the deciding factor to return, it was clean. We also ate breakfast there every day of our stay (three) and we were very happy with that too. The food was good and the restaurant staff made a point to remember us. Every one of the staff made us feel special and like we were the only ones that mattered. I have to travel a lot for business and this was one of the best hotels I have stayed in and we are ready to go back. So we are already planning our next trip. We would like to thank you Doubletree of Springfield for making our mini vacation so memorable.

Stayed April 2014, travelled as a couple
Helpful?
Thank deajam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review, 17 April 2014
Thank you for choosing the DoubleTree by Hilton as your mini vacation destination, I enjoyed your positive comments. I will share your great comments regarding your breakfast experience and how this made your stay even better.
Sincerely,
Brian Inman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
st. louis, United States
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 April 2014

Dear Fellow Travelers, It you want the very best Hotel in Springfield, MO? Go to the DoubleTree where service is King and the rooms are clean. The Food is delicious and the folks are the friendliest!!!!

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Timothy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review, 17 April 2014
Thank yoiu for your great comments and recomendations.
Sincerely
Brian Inman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 April 2014

Overall a good stay, few problems with check-in and rooms but friendly staff and clean accommodations. Freshly made eggs in the morning, really hit the spot before a long travel day. A little noisy on the upper levels and the elevator had a long wait due to the other one being down for maintenance.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Benjamin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review, 5 April 2014
Thank you for your comments, I will share with our Team. I enjoyed your comments on how friendly the staff was and the overall cleanliness. Thank you for being our guest.
Sincerely, Brian Inman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Charles, Missouri
1 review
Reviewed 2 April 2014

Overall the hotel is just okay. If you are staying at this hotel as a family you should keep in mind that there is no free breakfast. A restaurant is attached to the hotel, but is rather expensive for a family. I originally booked a room with two double bed, but got put in a room with one king bed (keep in mind I have four children under the age of nine), I asked each day during our three night stay to be moved to a room with double beds but they could not accommodate.
The hotel itself has been given a face-lift, but certainly not a remodel, the building is showing its age and is not the cleanest hotel I have ever stayed at. Overall, this hotel was quiet enough and gave my family a decent place to stay, but it is just okay and in my opinion high priced for what you get. A family would be better off staying at a different hotel, that cost less and had more amenities, such as free breakfast and free dinner.

Room Tip: The higher floor will provide a better view and more quiet stay. On the second floor I had a view of...
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FamilyMan2323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review, 3 April 2014
Thank you for your comments from your recent stay, I want to apologize that we did not meet your expectations, I will express your concerns with our Team. We do have a bed and breakfast package available that does include breakfast to accommodate your request for breakfast to be included in the room rate.
Sincerely,
Brian Inman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Springfield hotels
0.5 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#4 of 49 in Springfield
760 reviews
0.3 mi away
Oasis Hotel and Convention Center, an Ascend Hotel Collection Member
7.2 mi away
Hilton Garden Inn Springfield
Hilton Garden Inn Springfield
#8 of 49 in Springfield
673 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Drury Inn & Suites Springfield, MO
2.5 mi away
University Plaza Hotel and Convention Center
4.4 mi away
TownePlace Suites Springfield
TownePlace Suites Springfield
#14 of 49 in Springfield
168 reviews
Show Prices
Show Prices
Show Prices

Been to DoubleTree by Hilton Springfield? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Springfield

Property: DoubleTree by Hilton Springfield
Address: 2431 N Glenstone Ave, Springfield, MO 65803-4735 (Formerly Hawthorn Park Hotel)
Phone Number:
Region: United States > Missouri > Springfield
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Springfield
#3 Green Hotel in Springfield
#5 Romantic Hotel in Springfield
#12 Family Hotel in Springfield
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree by Hilton Springfield 3.5*
Number of rooms: 201
Official Description (provided by the hotel):
Spacious, well-appointed guest rooms surrounding a lush, 10-story atrium feature incredibly restful and luxurious Sweet Dreams beds, flat panel televisions, generous work surfaces, and complimentary high-speed internet access. Dine in-room, or enjoy freshly prepared American cuisine at our stylishly casual Houlihan's restaurant, serving lunch and dinner daily. In the Atrium, start your day right with a Doubletree Breakfast, and end it by unwinding with friends or colleagues over cocktails at the Lounge. Visit our 24-hour Pantry for your favorite late-night snack. Relax by our sparkling indoor-outdoor heated pool and indoor whirlpool. In addition, we have electric Vehicle (EV) charging stations for all types of electric vehicles with a universal charger from GE and a Tesla charger. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Hilton Hotels Direct, Agoda, 5viajes2012 S.L., Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your DoubleTree by Hilton Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Springfield Doubletree

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing