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“Wonderful”

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DoubleTree by Hilton Springfield
Ranked #8 of 49 Hotels in Springfield
Certificate of Excellence
GreenLeadersSilver level
Okeechobee,Florida
Level Contributor
81 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Wonderful”
5 of 5 bubbles Reviewed 28 June 2014

This hotel is exactly what you would expect when you stay at a Hilton Hotel. We were here for a wedding, so we stayed 3 nights. The reception was held here. The room was large, clean and well laid out. We requested a refrigerator for our medications, and they saw to it that it was in our room upon arrival. We arrived earlier than the check in time, and when we called they assured us our room would be ready. We only waited a half hour. We checked in at 12:30 not 3:00. The choclate chips we rec'd at check in were hot and delicious.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suzie038
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review, 10 July 2014
Thank you Suzie038 for your great comments. I enjoyed how we were able to make your extended stay for your families wedding a great experience. I am honored you chose our Hotel for your familes special weekend.
Sincerely,
Brian Inman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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973 reviews from our community

Traveller rating
    620
    246
    70
    29
    8
See reviews for
276
230
49
330
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (96)
Date | Rating
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  • German first
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  • Swedish first
  • Any
English first
Monkton, United States
1 review
5 of 5 bubbles Reviewed 26 June 2014

From the moment we approached the front desk we were greeted by smiling, friendly faces. They remembered my name everytime I came to them with a question or request! Our housekeeper was so friendly and accommodating. A great place to unwind and enjoy being with family and friends.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review, 28 June 2014
Thank you Susan B for your great comments about your recent stay. I enjoyed your comments about our Team and how they remembered your name and always gave you a smile.
Sincerely
Brian Inman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 26 June 2014

excellent other than the air system was not very cool. We did not tell anyone about this because we had been out in the heat most the day. We got back to hotel and it was cool but not as cold as we liked. So we proceeded to go to the pool and come back to eat supper. Bedtime was a little warmer than we liked but we are not complainers, because the overall hotel is excellent.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 63faithj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review, 28 June 2014
Thank you 63faithj for your comments and observation from your recent stay. I enjoyed your comments about how excellent your stay was, I will share with the Team.
Sincerely
Brian Inman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 25 June 2014

We were there for my great niece's wedding. Lovely hotel, very friendly personnel. Although there was a mix up with front desk trying to double book our room, they made amends and promised us an extra 10,000 HH points.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank deborahh591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review, 28 June 2014
Thank you Deborah for your positive comments from your special weekend. We are honored to host your family and friends for your great nieces wedding. I am glad the Team resolved the confusion with the room.
Sincerely,
Brian Inman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
80 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 24 June 2014

This Double Tree Hotel is located a distance from the interstate highway...recommended restaurants are a 6 to 15 minute drive from the hotel. Lots of parking around the hotel...security monitor the hotel parking lot at nights. Beautiful atrium and reception area...restaurant adjacent to the atrium (we did not eat at their restaurant). Quality rooms with quality mattress, pillows, linen and towels. Price of room very reasonable for what this hotel offers. We stayed one night...this hotel would be very suitable for longer stay vacations and business trips.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Doug B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review, 28 June 2014
Thank you our Calgary Guest for your great comments from your recent stay. I noticed you are a frequent traveler and appreciate your observations and commenting on the little things we do to take care of our guests.
Sincerely,
Brian Inman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florissant, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 June 2014

A very nice hotel; clean and neat with a friendly staff. We enjoyed our stay. Only issue was with the elevators; new installation that had continuing problems with a key code system. Otherwise, everything was good. I would recommend this hotel to others.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Carl E M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review, 28 June 2014
Thank you Carl for your positive review from your recent stay. I appreciate the inside information from our recent elevator remodel, I will have it looked into.
Sincerely
Brian Inman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
White Lake, United States
1 review
5 of 5 bubbles Reviewed 24 June 2014

Excellent service! The staff were very friendly and courteous. I utilized the restaurant and was pleasantly surprised at the service and food quality. The breakfast was also very good and had a variety of items including freshly made omelets and French toast!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Eugene W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review, 28 June 2014
Thank you Eugene W for your great comments about your experiences in our Restaurants. I will share your comments with our Food and Beverage Team.
Sincerely,
Brian Inman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Springfield

Property: DoubleTree by Hilton Springfield
Address: 2431 North Glenstone Ave., Springfield, MO 65803 (Formerly Hawthorn Park Hotel)
Phone Number:
Region: United States > Missouri > Springfield
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Springfield
#3 Green Hotel in Springfield
#5 Romantic Hotel in Springfield
#12 Family Hotel in Springfield
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree by Hilton Springfield 3.5*
Number of rooms: 201
Official Description (provided by the hotel):
Spacious, well-appointed guest rooms surrounding a lush, 10-story atrium feature incredibly restful and luxurious Sweet Dreams beds, flat panel televisions, generous work surfaces, and complimentary high-speed internet access. Dine in-room, or enjoy freshly prepared American cuisine at our stylishly casual Houlihan's restaurant, serving lunch and dinner daily. In the Atrium, start your day right with a Doubletree Breakfast, and end it by unwinding with friends or colleagues over cocktails at the Lounge. Visit our 24-hour Pantry for your favorite late-night snack. Relax by our sparkling indoor-outdoor heated pool and indoor whirlpool. In addition, we have electric Vehicle (EV) charging stations for all types of electric vehicles with a universal charger from GE and a Tesla charger. ... more   less 
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Also Known As:
Springfield Doubletree

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