They said 2 bedrooms, it was 1 bedroom. The mattresses were covered in pea stains without sheets. The room smelled of chemical and urine. The robin room should be called robbing you room. I am very upset. Puppies without leashes, keys didn't work. Spiderwebs everywhere. It wasn't just filthy it should be condemned. I don't understand why a health inspector would allow business to take place. We went to cancel, and she said the policy is to keep our deposit. I suspected that, and had no problem with that. What I did have a problem with was paying $191.66 to a staff that became very hostile in front of my little girl and my little boy. When I alerted her of her attitude she threatened to keep all of my money for the two nights I had paid. She basically charged me to yell at me, threaten me with a man she had brought in. I sat at the table quietly. She didn't stop she keep insulting me. I'm very embarrassed. We were looking forward to a nice place by the river, and it's very sad my children had to see her behavior. Seeing the cabin that should be condemned was bad enough. It's a scam to collect your deposit.
- Also Known As:
- Bird`s Nest Lodge And River Hotel Steelville