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“Perfectly relaxing”

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Marriott St. Louis West
Minneapolis
Level 6 Contributor
119 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Perfectly relaxing”
Reviewed 10 June 2014

One of my best hotel experiences of the year. Upgraded to a top floor corner room + concierge lounge access, an unexpected surprise! Very comfortable room and great layout - bath area is nicely separate from the sleeping area, which is great for 2 people with different sleep/rise times. Good beds, good and quiet A/C. Really great indoor lap pool.
Every staff person we met was friendly and service-minded, especially the concierge lounge staff and the maintenance people (we had two minor issues, each dealt with fast & friendly). Clearly this is a hotel that values its customers and supports its staff. Though the location is a bit far from the center of St. Louis, and the exterior architecture is dull and suburban, I'd return for the interior style, the comfort, and the people (and the pools!).

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Snowman00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine S, General Manager at Marriott St. Louis West, responded to this review, 11 June 2014
Dear Snowman00,

Thank you for such a fantastic review of our St. Louis Marriott West! My team is just thrilled with your comments. We love to take good care of our guests with our friendly services and clean, comfy rooms. Thank you for noticing...and come back soon!
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
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English first
New York City, New York
Level 4 Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 June 2014

Very Friendly staff, comfortable bed, large room, large bed,and large bathroom, large parking lot, breakfast at their restaurant is good deal and convenient. Indoor pool is small but adequate for a few laps

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Achyfeet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine S, General Manager at Marriott St. Louis West, responded to this review, 5 June 2014
Dear Achyfeet- We are delighted that you enjoyed your visit to the St. Louis Marriott West! We are very convenient to so many great companies. Thank you for posting your wonderful review about enjoying all of our services, we really appreciate it!
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st. louis missouri
Level 4 Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 May 2014

We went here because it was close to home. Snow was expected. We booked a room and stayed the night. We had a great dinner at the restaurant, there is also a bar. We were able to upgrade to a corner room and had 2 views of the snowstorm that night. After dinner we had a lovely evening in the room with wine snacks and romance.
The staff was very friendly and accommodating. The room was clean and well-appointed.

Room Tip: Ask for room upgrade, all they can do is say no.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cheryljanine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine S, General Manager at Marriott St. Louis West, responded to this review, 2 June 2014
Dear Cheryljanine,
What a thoughtful and kind review of our Marriott St. Louis West! We are just delighted that your Valentine's Day Romantic Getaway was pleasant and comfortable. It is also wonderful that you enjoyed our restaurant and the Corner King Room. Please come back again soon!
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Vandalia, Illinois
Level 5 Contributor
53 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 30 April 2014 via mobile

Had a good time, nice bar on site, rest wasn't bad. Get a king bed, the doubles suck. Pool open til 11, took advantage of that. Breakfast was a little pricey, but its all the bacon you can eat right:)

Stayed April 2014, travelled with family
Helpful?
Thank Timothy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine S, General Manager at Marriott St. Louis West, responded to this review, 2 May 2014
Dear Timothy B.,

I wanted to thank you for staying at the St. Louis Marriott West, and for providing positive comments about your experience. Our outdoor pool is opening at the end of the month, so you will have two options for recreation when you return. We all hope that you will come back to visit us again soon!
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terrymary
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 April 2014

I recently stayed there while my son was attending an event at nearby Maryville University. They offered a generous Maryville discount. The room was clean and beautiful. They had lots of convenient outlets for my electronic devices. Wi-fi in the rooms was free. The food in the small restaurant/bar in the lobby was delicious. Room service even quickly delivered our dinner between the two tornado warnings, knowing that we’d been waiting a while until kitchen service could resume after the 1st warning. One of the burgers however, was not thoroughly cooked and since the kitchen had to close again for another tornado warning, they offered to remove it from my bill.

We appreciated how well the hotel handled the tornado warnings and broadcast announcements that could be easily heard in our rooms to keep us informed. We appreciated their concern for our safety. About and hour or so after we checked out the next day, we discovered that we’d left something in the room. They allowed us to regain access and we were able to find the wallet right where we’d dropped it. Whew!

We will definitely stay there again whenever attending events in the area which is also somewhat close to the charming Saint Charles area.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank terrymary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine S, General Manager at Marriott St. Louis West, responded to this review, 28 April 2014
Dear terrymary,

You are so kind to have rated us with 5 stars, (thank you!); and even with the severe weather and the challenges we were up against. We do take safety and security extremely seriously here at the St. Louis Marriott West; our staff are thoroughly trained to assist all of our Guests. I am glad that you had an opportunity to dine with us as well, and I hope you will come back to visit us again when your son has business at Maryville University. Also, as you mentioned, we are just minutes away from Historic St. Charles. Thank you again!
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Level 6 Contributor
424 reviews
136 hotel reviews
common_n_hotel_reviews_1bd8 669 helpful votes
Reviewed 20 April 2014

The St. Louis Marriott West is by no means a luxury property but if you are looking for a clean room and a pleasant and accommodating staff, this property is a solid option. The hotel is busy during the week with business men/women and during the weekend with teenage sports teams. However, the hotel was walking distance to where we needed to visit. We also found a good rate on their website and have booked future stays.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GreatTraveltime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine S, General Manager at Marriott St. Louis West, responded to this review, 23 April 2014
Dear Michelle824,

I am so happy that you enjoyed your first visit to our friendly city and hotel! Thank you for your wonderful comments about the property and the staff, we truly appreciate it (although I am sorry the bed wasn't comfortable). We do have the Marriott standard bed, if you could email me your information I can have that room looked into. cstevens@stlmarriottwest.com. Come back and stay again soon! We are just minutes from The St. Louis Zoo and the new and exciting Ballpark Village! Hope to see you again.
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Detroit, Michigan
Level 5 Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 20 April 2014 via mobile

Love staying at Marriott Hotels. Always a quality place to stop for the night. Unfortunately this king bed was not as comfortable as Marriott's are known for. Pretty hard. The hotel and staff otherwise were great! First time through St. Louis, great experience.

Stayed April 2014, travelled as a couple
Helpful?
Thank Michelle824
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine S, General Manager at Marriott St. Louis West, responded to this review, 28 April 2014
Dear Michelle824,
Thank you for your kind words! I am sorry that your bed was not as comfortable as you expected (which is unusual for our hotel) but I am really glad that overall your stay was so great. Please do come back again soon!
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Additional Information about Marriott St. Louis West

Property: Marriott St. Louis West
Address: 660 Maryville Centre Dr, Town and Country, Saint Louis, MO 63141-5816
Region: United States > Missouri > Saint Louis > Town and Country
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Town and Country
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Marriott St. Louis West 3.5*
Number of rooms: 299
Official Description (provided by the hotel):
We welcome you to visit us at our St. Louis luxury lakefront hotel, which is minutes from Lambert Airport, Busch Stadium, Six Flags, the Gateway Arch, and Forest Park. Marriott St. Louis West offers on-site dining at the newly renovated Blue Fire Grill, a contemporary fitness center, outdoor hiking trails, indoor/outdoor pools, a sauna and whirlpool. All guestrooms feature plush bedding, marble bathrooms, a large desk, and Bath & Body Works amenities. Concierge-level guestrooms include exclusive access to the Concierge Lounge. ... more   less 
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Also Known As:
St. Louis Marriott West Hotel Chesterfield
Marriott Hotel Saint Louis
Marriott Saint Louis
Saint Louis Marriott

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