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“Not impressed... pay more and stay elsewhere”
Review of Whitewater Inn

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Whitewater Inn
Ranked #13 of 13 Hotels in Big Sky
Sioux Falls, South Dakota
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Not impressed... pay more and stay elsewhere”
Reviewed 9 August 2014

Had a terrible night the first night the beds were the worst I have ever experienced. The person at the desk the next morning said he could switch us no problem later in the day.... we cam back form Yellowstone around 8pm and the person at the desk this time said no rooms were available. We were very unhappy and tried to get a refund for the second night. Only after we were almost causing a scene did they give us a room with better beds. Not sure why the difference in beds, first night terrible, second night good. Will not stay again.

Room Tip: Only stay in the three queen rooms
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  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Jason H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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47 reviews from our community

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    10
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22
10
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5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
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  • English first
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English first
Olympia, Washington
Level Contributor
116 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 29 June 2014

ughh, no elevator, and the stairs and hallways were super dirty. Bathroom is tiny, and the sink is in the room. The only nice thing about this place was that the 2 queen beds we had were really comfy. And for all this I think we paid like $140/night. Ughhh

Stayed June 2014, travelled as a couple
Helpful?
Thank EBSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Big Sky hotels

Maui Hawaii
Level Contributor
127 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 26 June 2014

My husband and I just completed a 4 week road trip. This was one of our stopping points. The rate was reasonable however for the same price we have stayed in much nicer hotels. Needs some updating, our room was clean, however, there was a coffee maker, NO coffee cups, no glasses. Phone did not work.... there is NO elevator so if you are on the 2nd or 3rd floor you will be hauling your luggage up stairs. The breakfast as noted in another review, a lot of sugary cereals. Staff was pleasant, they suggested the Riverhouse Grill for dinner, excellent recommendation.

  • Stayed June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank StargazerMaui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton, Montana
1 review
Reviewed 16 March 2014

First of all, after turning the TV on I found there were only about 15 or so channels. I haven't been in a hotel room in the last 15 years that did not have cable with dozens of channels. Seriously? And they were channels that were not interesting. Also, many channels had bad reception, one didn't have sound and there were some duplicate channels.
Although the bed was relatively comfortable, the sheet under the duvet was very stiff and uncomfortable. It was also much shorter than the duvet, so I had to untuck it at the foot of the bed and pull it up.
Not done yet. The shower head did not spray the water out well, making for a terrible shower; and the water pressure was low.
Good location for access to Big Sky resort, but I later heard of lodging nearby at better rates and will book there next time.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Jeff K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BigSkyResort001, Manager at Whitewater Inn, responded to this review, 19 March 2014
Thank you for your feedback. We are very sorry that your stay was disappointing. Please know that we are addressing the issues you outlined above and really hope that you return to the Whitewater in the future.

Sincerely

Tommy Robinson
Manager
Whitewater Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 March 2014

The place offers a reasonable priced Big-Sky-affiliated lodging in the midst of the higher-priced Big Sky Lodging closer to the slopes. In-room phone service never worked. Dry cereal for breakfast was all kiddie-stuff--sugar frosted flakes, Fruit Loops, stuff like that, but otherwise OK. Staff was friendly and helpful. Parking lot was an icy mess--other winter motels are able to plow out the parking lot, why not whitewater?

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank skier42635
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BigSkyResort001, Public Relations Manager at Whitewater Inn, responded to this review, 14 March 2014
Thank you for taking the time to share your Whitewater experience with us. We really appreciate you feedback. Please accept our apologies for any inconveniences these issues may have caused. We will share your comments with our team and use them to make your next stay with us more enjoyable. Thanks again for your time. If you have any additional suggestions or concerns please contact us at info@bigskyresort.com.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spokane, Washington
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 October 2013

We stayed here for 3 nights at the end of September for $89/night, 4 people in 2 queen beds. As a base for Yellowstone visits it's not ideal (~40 min. to west entrance), but the price was right. Cleanliness and general condition of the room were fine, and the free breakfast and fast wireless internet were much appreciated. A nice soak in the hot tub at the end of a long day of touring was definitely a highlight, and I imagine the pool and waterslide would be great fun for a family with young children.

Stayed September 2013, travelled with family
Helpful?
2 Thank Peter L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 September 2013 via mobile

We paid $87/nt. And for that price,it was well worth it!the 2 queen beds were very comfortable. Breakfast selection was very decent,staff was very helpful. there is a coin laundry insite.Would definitely recommend this place. Its roughly a 45 minute drive to West Yellowstone towne centre. And maybe an hour and a half away from the Yellowstone National park itself.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Alko1101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Whitewater Inn

Property: Whitewater Inn
Address: 47214 Gallatin Rd, Big Sky, MT 59716 (Formerly Comfort Inn)
Region: United States > Montana > Big Sky
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 13 Hotels in Big Sky
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Whitewater Inn 2*
Number of rooms: 62
Official Description (provided by the hotel):
This hotel is conveniently located on Highway 191 midway between Bozeman and West Yellowstone near the turn off to Big Sky, MT. Its family and dog friendly, with continental breakfast included. The Whitewater Inn on the banks of the Gallatin River is open year round within a few minutes' drive to local restaurants, and within 15 minutes of Big Sky Resort's Mountain Village. ... more   less 
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Also Known As:
Whitewater Hotel Big Sky
Whitewater Inn Big Sky, Montana

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