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“Comfortable place to stay”

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Hilltop Inn by Riversage
Ranked #26 of 51 Hotels in Billings
Sandpoint
Level 5 Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Comfortable place to stay”
Reviewed 20 August 2014 via mobile

We have stayed here before and we're not disappointed this time. This is really a no frills hotel, mainly for relatives of people in the hospital close by. They have a small breakfast in the morning, but have an association with a Perkins restaurant down the street for all meals. Very quite, comfortable and clean.

Stayed August 2014, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick B, director of Digital Marketing at Hilltop Inn by Riversage, responded to this review, 21 August 2014
The Hilltop Inn by Riversage understands the value of a dollar. Thank you for the review of your second stay with us. We strive to provide a quality guest room that is quiet, comfortable and nicely appointed, with personal, caring service - at a very fair price. We do have a list of what we call our Hospitality Partners, that offer our guests discounts at close by restaurants, floral shops and many other businesses. We hope to see again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

123 reviews from our community

Traveller rating
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    49
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Reno, Nevada
Level 4 Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 August 2014

This hotel was 1 1/2 blocks from the Billings Clinic. It was clean, comfortable and quiet. We found the staff very helpful even though they were very busy with calls due to an upcoming State Fair. The price was reasonable for the area and we really appreciated the medical discount. There was a refrigerator and microwave in our room which is very helpful when you are staying more than a few days in a motel room. It was a bit difficult to find because the sign is small and it looks a little like part of the hospital complex. I have two complaints: One is that the sheets are a bit threadbare, the coverlets and carpeting could be replaced: two is that our room was not ready until after 4:30 when check-in time is 3:00 pm. Other than that, our 5-night stay was great.

Room Tip: Be sure to ask for a room with a refrigerator and microwave.
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilmington, Massachusetts
Level 6 Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 13 August 2014

We stayed here as the last hotel of my vacation. It is a modern building, elevator included, but no dining room. Breakfast was a section of the lobby set aside. Instant oatmeal, OJ,, cereal and cookies and muffins. I should have gone to a local restaurant instead.
The room and bath were clean, a typical multi story hotel. I chose it because it is close to the Billings airport.
House keeping was a little slow- we left for sight seeing and when we returned to the room at 3:00 the beds still hadn't been made. I called the front desk and they assured me we were on the list. Housekeeping was very behind.

Room Tip: Close to billings airport, probably 3 miles on the outskirts of Billings
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick B, Director of Digital Marketing at Hilltop Inn by Riversage, responded to this review, 18 August 2014
The Hilltop Inn understands the value of a dollar. We provide a quality guest room that is quiet, comfortable, and nicely appointed, with personal and caring service - at a very fair price. We would like to thank this person for their review. We are located just 1.5 miles from to the Billings airport, in Downtown Billings.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stevensville, MT
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 August 2014 via mobile

This is a great travel value. Rooms were clean, the service excellent, and pets are accommodated. We took advantage of the special online deal, and were not disappointed. Not the easiest access to I-90, but worth seeking out. We will return.

Stayed August 2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 August 2014

Overnight stay for medical appointments. Close to both hospitals, we were able to walk everywhere we needed to go. Room was clean, well stocked, quiet. Plenty of towels, hair dryer, iron and ironing board. You can request a room with fridge and microwave. Would have docked my review for no in room coffee, but as we were leaving I found out that you can request an in room coffee pot! They do have 24 hour coffee and tea in the lobby. Free local newspaper. No pool, but as we were only staying overnight, we wouldn't have had time anyway. Booking directly on their web site got us a 20% discount so the room was under $75. No restaurant but they do partner with several area restaurants to give discounts. Free pastries, breads, cereals, juice and coffee available in the morning. Will definitely stay here next time we have medical appointments.

Room Tip: You need to specifically request a room with fridge and microwave if you want those amenities. Also...
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  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick B, Director of Digital Marketing at Hilltop Inn by Riversage, responded to this review, 7 August 2014
We are so pleased that you enjoyed your stay with us and look forward to seeing you back again soon. Although the Inn is located near healthcare facilities, we want ALL TRAVELERS to know we cater to them as well with the same great rates and service. Thanks again for choosing Hilltop Inn by Riversage.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 3 June 2014

Over all stay was excellent! Beth and her staff were always accommodating, bent over backwards to make our extended stay as pleasant as possible. Rooms were clean, well kept, quiet, and for us most importantly close to the Yellowstone Wound Clinic. I would highly recommend this hotel for those visiting the clinic. our stay was 8 weeks we could not have been treated better.

I would like to see the beds updated and the sheets are thin, this would be a nice improvement.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rheda-Wiedenbruck, Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 June 2014

I stayed here 2 times.Clean,quiet place,most visitors older people.Fist stay: my cologne disappeared from room.Very polite housekeeper manager ,explained me hotel policy:that hotel is not responsible for for your belongings,and advised to make a police report.Also ,something wrong with their pillows,they are flat:)No excess to power outlets,not all rooms have refrigerator and microwave,so I rated it just 2 stars.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
himanagerBillings, General Manager at Hilltop Inn by Riversage, responded to this review, 3 June 2014
We are terribly sorry this guest did not have a good experience at Hilltop Inn by Riversage. If the guest had brought these issues to our attention, in all likelihood we would have found a way to resolve them.
Guest room security is very important at Hilltop Inn. Many times a guest’s property has simply been misplaced, but we have detailed and specific policies in this regard, and we have ways of finding out exactly who has been in a guest room. The Executive Housekeeper did not follow policy when she failed to report this guest’s missing cologne to the General Manager. This employee is no longer with us, and we sincerely apologize that she did not make more of an effort to find the guest’s missing item. This kind of complaint is very rare at Hilltop.
We are constantly updating our rooms, furnishings, and bedding (including pillows) in order to maintain standards and value pricing. We are acutely aware of the importance of a good night’s sleep and are pleased this guest found our hotel to be quiet. As far as pillows go, we know the same pillow does not please everyone: each guest has an individual preference and so we keep a variety of pillows on hand. If asked, the front desk or any of the housekeepers could have found this guest another pillow more to their liking.
Our rooms are equipped with 3 sets of electrical outlets in the living area and another outlet in the bathroom. In addition, we have “6 pack” power bar outlets available upon request.
It is true that not all of our rooms have microwave and refrigerators. We do not advertise that they do, and offer a choice in our rooms. We try to fulfill each guest’s needs, but we need to be made aware of those needs before check in time.
We take pride in our high quality of rooms and comfortable, safe environment with a staff who truly enjoys working with our guests. We invite the Trip Advisor public to give us a try. I am sure you would be pleased.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilltop Inn by Riversage

Property: Hilltop Inn by Riversage
Address: 1116 N 28th St, Billings, MT 59101-0110
Phone Number:
Region: United States > Montana > Billings
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #26 of 51 Hotels in Billings
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilltop Inn by Riversage 3*
Number of rooms: 60
Official Description (provided by the hotel):
Hilltop Inn by Riversage, Clean, Quiet, Friendly, Situated next to St. Vincent Healthcare, Close to Downtown, Shopping, Restaurants and Entertainment, Free Breakfast, Pet Friendly, Affordable Lodging, Free Wi-Fi, In-room Microwaves & Refrigerators, Irons & Board, Hair Driers, Individually controlled HVAC, Completely Non-Smoking Facility, Just 5 minutes from airport, Room service meals available from the hospital, delivered to the patient's hotel room, for a charge. Less than 5 minutes from the airport. ... more   less 
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Also Known As:
Hilltop Hotel Billings
Hilltop Inn By Riversage Billings, Montana

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