I had the pleasure of staying at the newly renovated and modernized "Northern Hotel”. It was magnificent. I usually visit Billings two times or so per year and usually stay at the Crowne Plaza. I am usually there on business and then my wife joins me since this is her beautiful home town and we see our relatives. Below is my observations:
Overall: I think they did a wonderful job of remodeling the hotel. It is now a very nice, elegant, modern hotel which is on par with many decors found in Las Vegas. I will be staying here moving forward. I would most definitely recommend it.
Lobby: The lobby is nicely sized and very clean. Updated and modern. Great décor. Plenty of seating areas.
Rooms: My wife and I stayed in a king bedroom suite (with a small separate seating area) - Room 606. It was nicely sized, and since we were there for a week it was fine. I was hoping for a suite the size of the Crowne Plaza but they do not have one. We prefer two separate closets and bathrooms. But this room served nicely. The bathroom was small but nicely accommodated. My wife and I are very picky with high standards (as we usually stay at Ritz, Four Seasons, W Hotel, Etc,) and our only complaint was that she found the bed too soft and I found it just perfect. We did however agree that the showers water pressure needed to be increased.
Restaurants: We ate a both TEN and Bernie’s Diner. Both were very good with friendly staff. The bar staff at TEN was great and personable.
Valet: Friendly staff, but since there is construction they needed to park the cars some distance away. Budget about 10-15 minutes to get your car in case you are in a hurry.
Employees/Customer Service: Overall the staff was friendly and kind. I would like to point out Sherri Houston, the Sales Manager who assisted me with my trip and went out of her way. I gave the Northern Hotel a try because of her efforts! She is excellent and went the extra mile! Kudos to Sherri as she helped exemplify what the Northern is striving for. My future visits are secured at the Northern due to her efforts.
- Official Description (provided by the hotel):
- We have a variety of rooms available for your discriminating taste. Our Classic rooms have one king bed or one or two queen beds. Suites have one or two bedrooms and either king or queen beds. Depending on your needs or preference, we have the perfect room for your next stay.Enjoy our big city accommodations and Montana small city charms, and we believe you won’t want to stay anywhere else. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Ebookers, Booking.com, Traveltool, S.L.U., Evoline ltd and Cancelon so you can book your Northern Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Northern Hotel Billings, Montana