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“Cost was more than expected”

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Ledgestone Hotel Billings
Ranked #6 of 51 Hotels in Billings
Certificate of Excellence
Busby, Montana, United States
Level 4 Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Cost was more than expected”
Reviewed 18 August 2014

I reserved a room and the rate was quoted at 129.00. When I checked my account statement, I was charged 140.03 for the room, then $30.00 for taxes. They tried to charge me another $30.00 for an unauthorized pet in the room but we had no pets of any kind. I spoke to the manager and she said the housekeeper said she found two bowls on the floor in our room, I did not see any bowls on the floor. I straightened up the room before I left, so I didn't understand how they could do that to me. I did speak to the manager and she did refund my $30.00 to my account, but I will not stay there again due to the cost of room. I stayed there because I thought it was a reasonable rate but it ended up costing more than the other rooms in the Billings area.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Roberta B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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213 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
Kansas City,MO
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 August 2014 via mobile

The Ledgestone is a very nice new great smelling hotel! I stayed there 8/13/14 and it was PERFECT! The room has EVERYTHING you need for a relaxing stay. Super clean and the way it should be! 8/14/14 I'm sitting in a filthy Super8 in Fargo wishing in was back in Billings at Ledgestone. 10 stars!!

Stayed August 2014
Helpful?
1 Thank MissouriGunner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 August 2014

Our 5 day stay was nothing short of excellent. We were in Billings for a wedding. The staff and accommodations were top notch. Before I retired I was in a hotel/motel 100 days a year and this staff was definitely among the best.

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank NavyReunion1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, United States
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 August 2014

We arrived in Billings around 6:00 p.m. and discovered Ledgestone Hotel after a hotel in the same vicinity was full! We were thrilled with the excellent accommodations given the introductory offer (surprise!). Our room was spacious, clean and inviting for a good night's sleep. Location was a plus for getting out early in the morning and traveling east out of Billings.

Unfamiliar with Ledgestone Hotels ~ the kitchen set-up is a bonus for another time even though we didn't use it during this stay. Now that I am aware of the hotel services I will plan for my next stay!

We only met one staff person upon checking in; very engaging and friendly. I highly recommend the Ledgestone Hotel in Billings and will plan another stay next year.

  • Stayed August 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lois K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alpharetta, Georgia
Level 4 Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 August 2014

Our first experience with Ledgestone.....great facility and easy on/off I-90. Great check in by Zac and gave us a good recommendation to Montana Brewery!! Highly recommend whether passing thru or staying a few nights! Had a glitch with TV and they came right down to fix.

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Jerry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrie, Canada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 August 2014

This property is conveniently located off of I-90 which was what I wanted. When I arrived and checked I was very surprised of how new and modern it was. Very friendly front desk staff. As for the rooms...Awesome! well decorated very comfortable and spotless. Big bonus was the TV programming! Tons of channels in HD. The complimentary guest laundry was great as well. If I ever travel back through Billings I will be looking to stay here. Thanks Ledgestone Billings, I would recommend your hotel to anybody passing through.

  • Stayed August 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dave H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seattle, wa
Level 6 Contributor
132 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 20 July 2014

I was very excited to see a brand new Ledgestone hotel as a choice in Billings. We've stayed at their Yakima property when it was also new and spent a wonderful night in a huge suite. This Ledgestone, while an outstanding value at the introductory "new hotel" rates, is a tad less impressive. Our room was clean and comfortable (but not as spacious as the Comfort Inn Suites we stayed at the night before.) The beds were firm and the linens crisp. The bathroom was clean and spacious. We didn't use the kitchen, but it certainly is a plus. One disappointment was that the A/C outlets for such a new property felt a little sparse, with a single outlet in each lamp plus a few outlets in the wall. (We'd stayed at hotels two previous nights with double A/C and USB outlets per lamp.) The wi-fi worked well. I agree with an early review that the walls were thin and we could easily hear folks talking in the hall. The free laundry was a plus with 4 washers and 8 dryers. The staff was greeted us warmly and took our room preferences to heart. All in all, we definitely got our $$'s worth, but I don't think I'd stay here again if/when rates rise to $150+.

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank Substrata23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ledgestone Hotel Billings

Property: Ledgestone Hotel Billings
Address: 4863 King Ave E, Billings, MT 59101-4634
Region: United States > Montana > Billings
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
#1 Best Value Hotel in Billings
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Ledgestone Hotel Billings 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
Ledgestone Hotel Is A Brand New Contemporary Style Hotel In Billings Montana. It Is Just Blocks Off I-90 It Is Close To Restaurants And Shopping. All The Generously Sized Rooms Are Studio Suites Featuring Kitchens With Apartment Size Fridge Microwave Two Burner Ceramic Cook Top Coffee Maker Toaster Dishes Pots And Pans And Cooking Utensils. Each Room Has A Large Combo Dining Table/desk. A Large Bathroom With At Large Closet Is Perfect For Long Term Guests. Each Room Has Either A Single Queen Bed With A Sofa Bed Or Two Queen Beds With 2 Room Lounge Chairs. Housekeeping Service Is On A Weekly Basis. Alaska Air Miles Are Awarded With Every Stay. Complimentary Guest Laundry Machines For Guests. Complimentary Wireless Internet Throughout The Hotel. Business E Center. Fitness Room. Meeting Room For Up To 30 People. ... more   less 
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Also Known As:
Ledgestone Hotel Billings Montana

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