We ordered this takeout food:
- fish & homestyle fries (w/ coleslaw)
- scallops & waffle fries
- no tartar sauce plus 4 sides ranch dipping/sauce
- onion rings
We were very sad because the homemade, small owner allure had us hoping for quality food. We were sad to see the fried items were burned and cooked in dirty oil (very black/dirty fries and battered fish). The onion rings had no "ring" - complete mush: undercooked. Underneath the very thin, burned / dirty batter the actual fish was moist and cooked (white).
When we ordered ranch, the clerk assured us "you'll get a ton of ranch, it comes with everything". We specifically stated "no tartar sauce" (allergy to pickled items), and ALL we got was 6 packets of tartar sauce. Clearly this man does not know the difference between tartar sauce and ranch dressing (or he just likes to lie).
Coleslaw was pretty tasty - but very warm. Since the slaw was more of a vin/oil base (with black pepper, etc. - good spice) not creamy/mayo base, it probably wasn't too concerning that it was warm - but slaw is always best cold (like any salad). We're chilling it now, and hope by tomorrow (if not spoiled) that it will be good.
~ Very friendly phone service
~ Initially seemed to take time/work to comprehend order
~ Time estimate was quick and done when promised (even though some undercooked and other items burned)
~ Very quaint indoor decor, apparantly very clean
~ Curteous service when checking out and help with bags
They need to change some things to improve:
(a) do not promise food/sauces, and don't provide it at all (tartar vs ranch issue)
(b) Onion rings should be "rings" not mushy slop - reduce oil heat (avoid burning) and cook longer (so all batter can be cooked throughout).
(c) Same with fish batter (reduce oil heat, cook longer, etc.)
(d) CLEAN YOUR OIL AND FRYER on a more regular basis (if fries are BLACK and undone, that means the oil is dirty).
Truly wish "Crazy Mary" the best of luck. But, esp when working with mostly FISH & SEAFOOD, it's extremely important to ensure things are well cooked, and are not dirty (even the oil). If they don't make these changes, am sad "Crazy Mary's" place will be forced to close by health inspectors, and or poor biz.
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