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“Our first choice for accommodations in Billings” 5 of 5 bubbles
Review of Best Western Plus Kelly Inn & Suites

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Best Western Plus Kelly Inn & Suites
Ranked #3 of 51 Hotels in Billings
Certificate of Excellence
Kalispell, Montana
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Our first choice for accommodations in Billings”
5 of 5 bubbles Reviewed 4 April 2011

They allowed us to check in to our three rooms early and put us on third floor so that the young swimmers chatter and running wouldn't bother us. The rooms are large and comfortable and most importantly CLEAN! The staff could not have been any friendlier from the desk attendant to the room attendant. Very convenient location if you want to be at the west end of Billings where the majority of the shopping and restaurants are located. Breakfast choices included omelets, sausage, fresh waffles along with cereals, pastries, fruit and juices and plenty of good coffee!

Stayed April 2011, travelled on business
Helpful?
Thank Larry86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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780 reviews from our community

Traveller rating
    544
    168
    35
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See reviews for
365
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Kipling. SK
Level Contributor
131 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed 1 April 2011

An excellent 5 year old hotel just off the interstate. This place nearly has it all, wireless internet, kid friendly pool, conference area, exercise room, and an expansive hot /cold continental breakfast. The external and internal decor is quite interesting, and there are also indoor and outdoor ground entrances to the rooms. For the animal owners, there is also a pet allowance here too. On the negative side, you have to hike back onto the interstate to find a quality restaurant. There is only two fat food places and a sport bar nearby. Also I agree with previous reviews that the beds are a little hard, but having stayed at plenty of hotels, they aren't far out of the ordinary. Will definitely stay here again.

  • Stayed February 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Widmarsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bozeman, Montana
2 reviews
4 of 5 bubbles Reviewed 28 March 2011

We have a three year old and she loved the indoor water playland. The water in the pool was a comfortable temp for her. The staff was polite and the rooms were comfortable and clean.

  • Stayed November 2010, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mehoward1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 March 2011

My husband and I stayed here during our cross country move. The staff was soo friendly. Pets stay free here which was great because we have 2 dogs. The staff even gave them bones. I slept like a baby in the bed. It was so comfortable. There is also free wireless internet. The room was really clean.

  • Stayed March 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 1117atg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bratrat, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review, 23 March 2011
Thank you for posting your great comments! We appreciate guests like you who take the time to compliment our staff and property. It's our hope you will visit us again when your travels bring you back to Billings. AND, don't forget to bring your pets...the treats will be waiting!
Randy & Joyce Bratland, GM's
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 9 January 2011

We loved our 1 night stay here. Staff was very helpful, room was immaculate and the pool was awesome for our kids. Ground level room was perfect for our dog. Would recommend this hotel for sure!

  • Stayed January 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank the5brs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Watertown, South Dakota
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 12 October 2010

We stayed here on an extended weekend and very much enjoyed our stay. The hotel staff was very friendly; even suggesting places to eat and giving us a coupon for 10% off. The kids LOVED the pool with waterslides and a rope floating bridge to walk across. Comfortable room, but the beds were not the greatest. Would definitely stay here again!!

  • Stayed October 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank akklkoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 12 October 2010

I'm almost reluctant to rgith a review about this property, because I worry that the hotel will stop accepting dogs, and/or will raise the rates.

This is a fabulously, comfy, clean, roomy hotel. I love the fact that it has drive-up rooms.

The only complaint I have, are the beds. They're not nearly as comfortable as the BW Kelly Inn's beds in Fargo. They should definitely upgrade the beds.

The lobby is roomy, staff are friendly. Love the western motif. Yes, it's a bit corny, but it works in Billings.

  • Stayed October 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank nogobev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Kelly Inn & Suites

Property: Best Western Plus Kelly Inn & Suites
Address: 4915 Southgate Dr, Billings, MT 59101-4668
Phone Number:
Region: United States > Montana > Billings
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Billings
#2 Romantic Hotel in Billings
#5 Business Hotel in Billings
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Kelly Inn & Suites 2.5*
Number of rooms: 89
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Also Known As:
Best Western Plus Kelly Hotel Billings
Best Western Plus Kelly Inn And Suites
Best Western Billings
Best Western Kelly Hotel
Billings Best Western
Best Western Plus Kelly Inn & Suites Billings, Montana

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