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“Love this hotel” 5 of 5 bubbles
Review of Best Western Plus Kelly Inn & Suites

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Best Western Plus Kelly Inn & Suites
Ranked #3 of 51 Hotels in Billings
Certificate of Excellence
Bozeman, Montana
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Love this hotel”
5 of 5 bubbles Reviewed 7 February 2014

The rooms are spacious, clean, comfortable beds, Microwave, fridge, coffee pot & hair dryer. Easy to get to off the freeway. Good breakfasts & snacks. Fantastic in door pool for the kids & many rooms have an extrerior door you can enter in to your room right from the parking lot & not have to travel through the lobby.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank AmberinMontana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bratrat, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review, 11 February 2014
You have graciously commented on all the amenities we enjoy providing for our guests...evening snacks (comfort food); spacious rooms where you can relax after a long day; an expanded continental breakfast; and our unique water playland that provides "hours" of entertainment for all guests. Please come back and visit us again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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783 reviews from our community

Traveller rating
    547
    168
    35
    11
    22
See reviews for
368
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 6 February 2014

The hotel was nice. The Desk Clerk was very good. The Housekeeping Staff were friendly as well as the lady that ran the breakfast area. The pool was fun for our four year old grandson as well as everyone else. If you fix the heater in room 304, it would be a perfect experience.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helena, United States
1 review
5 of 5 bubbles Reviewed 28 January 2014

Extremely friendly staff is more like family and interested in making your stay like being at home only better. The rooms are well furnished and very clean. The breakfast service is well done with a variety of foods that will meet anyone's tastes.

  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California Central Coast
Level Contributor
183 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
5 of 5 bubbles Reviewed 27 January 2014

We stopped for one night on a tour of national parks. We like Best Westerns and found this one to be excellent. Our room was on the ground floor with parking right outside. The room was large, very clean, and well decorated. The bathroom was large, with decent towels, and the bed was very comfortable. We liked that the room had an exterior door to the parking lot as well as an interior door to an inside hallway. The lobby and breakfast room were a short walk. The breakfast was standard for Best Westerns--good and plentiful with weak coffee. We stopped at Cabela's the next day, which as a short drive away. I saw several reviews with concerns about rude staff. Our only interactions with the staff were check-in and check-out; while not overly friendly, they were very professional. We would stay here again.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank PalmSpringsVisitors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 21 January 2014

If you are staying in Billings, this is the only place you need to consider. Tastefully decorated, conveniently located, wide variety of choices for breakfast, comfortable beds, fireplace in the lobby, and a staff that has to be among the friendliest in Big Sky Country....why would you consider another choice? Plus they have warm cookies in the lobby during the evening! I doubt that you would be disappointed if you stay here.

  • Stayed January 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Lance P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bratrat, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review, 23 January 2014
What great comments! We always appreciate hearing from our guests who enjoy our unique Montana Country lodge atmosphere and amenities. Thank you for complimenting our staff who strive to make each of our guests feel at home. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shell
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 January 2014

The staff are always very friendly. The room looks nice and is very comfortable. The breakfast offered has many options and is always well stocked and the area is clean. The hotel also offers either cookies or a soup in the evenings-very welcoming.

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Christy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anaheim, California
Level Contributor
143 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 16 January 2014

Stayed one night in Billings and chose this hotel. It was great. The room was huge and very clean. We loved the "bear" right outside our window. The breakfast area was spacious and the food selection was good. The staff was so friendly and helpful and we stopped to chat whenever we went in or out. This is a great place to stay.

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kim J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Kelly Inn & Suites

Property: Best Western Plus Kelly Inn & Suites
Address: 4915 Southgate Dr, Billings, MT 59101-4668
Phone Number:
Region: United States > Montana > Billings
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Billings
#2 Romantic Hotel in Billings
#5 Business Hotel in Billings
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Kelly Inn & Suites 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Best Western Plus Kelly Hotel Billings
Best Western Plus Kelly Inn And Suites
Best Western Billings
Best Western Kelly Hotel
Billings Best Western
Best Western Plus Kelly Inn & Suites Billings, Montana

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