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“Wonderful Place”

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Best Western Plus Kelly Inn & Suites
Ranked #3 of 51 Hotels in Billings
Certificate of Excellence
Butte, Montana
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful Place”
Reviewed 16 July 2014

Hotel was very clean, beds were comfy, cute hotel design with wooden bears all around, great pool for kids, staff was wonderful .Kids loved pool, hotel design & the go karts & games across the street.

Room Tip: Bottom floors have doors, one to outside & one to the hotel.
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank djher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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816 reviews from our community

Traveller rating
    572
    174
    36
    11
    23
See reviews for
388
195
39
131
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Gillette, United States
1 review
Reviewed 13 July 2014

This hotel had the most comfortable bed I've ever slept in and the hotel staff were the friendliest and most helpful I've encountered in 45 years of traveling. Unfortunately, the complimentary breakfast was terrible with very little selection, poor layout and some of the equipment was broken.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Raymond S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RJBratland, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review, 16 July 2014
Thank you for taking the time to post your experience at our hotel. We appreciate that you found our facility and amenities enjoyable. We are always looking to improve and provide a better stay for our guests so your comments about our expanded continental breakfast with several hot item selections. It's our hope you will visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Olympia, Washington
Level Contributor
3 reviews
3 hotel reviews
Reviewed 12 July 2014

This is a clean beautiful hotel with an amazing swimming pool. We stay here every time we are in Billings as our son loves it. The staff is friendly and the breakfast is great. Also very easy access to the interstate! I would not stay any where else...

Stayed July 2014, travelled with family
Helpful?
Thank Marney M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RJBratland, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review, 13 July 2014
Our whole staff thanks you for the gracious comments about their friendly service, clean rooms, and an enjoyable breakfast. We always appreciate hearing from our repeat guests that would not want to stay any other place when they come to Billings. It's our hope we'll see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Diana. Texas, United States
Level Contributor
4 reviews
4 hotel reviews
Reviewed 12 July 2014

We found the laundry, ice machine and a good restaurant at this location. The staff was friendly and informative, almost anticipating our needs. We were checked in in a flash and were on our way to take care of things we needed after a long day of driving. The room was of very good quality and there was no noise from either the hall or the rooms beside us. Great location!

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank J Elayne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Billings, United States
Level Contributor
7 reviews
3 hotel reviews
Reviewed 11 July 2014

Driving into the parking lot, my daughter and I were impressed with the little carved bears on the outside of the motel. Inside the rustic décor was fun and the swimming pool had fun amenities. The rooms were spacious and the night desk clerk was so helpful. She helped us get our reservations in Cody, Montana for the next night.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Mary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RJBratland, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review, 13 July 2014
Our bears "peeking in the windows" are one of the attractions most mentioned by our guests! You will have to be sure and ask our staff the names they've given our tame bears that we keep inside. The ones looking in the windows might need to be named soon! Thank you for commenting on them and posting about your stay with us. Do come and see us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shell, United States
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 July 2014

We are in Billings frequently and would not even consider anywhere else to stay. The staff are always up to date on weather as well as what is going on in the area. (We always request 3rd floor as it is the quietest of the 3). Be sure to make reservations as they are always full.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank James R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 July 2014

We like to travel with our bulldog and on many occasions the motels that are pet friendly are to put it mildly, not so nice for humans. This was a great exception! Great for kids, too, as a huge pool with slides, etc. is available. Location is great, right next to the interstate.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Kelly Inn & Suites

Property: Best Western Plus Kelly Inn & Suites
Address: 4915 Southgate Drive, Billings, MT 59101 (Formerly BW PLUS Kelly Inn & Suites)
Phone Number:
Region: United States > Montana > Billings
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Billings
#2 Family Hotel in Billings
#5 Business Hotel in Billings
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Kelly Inn & Suites 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Come home to the Best Western Plus Kelly Inn & Suites whenever your travels bring you to Big Sky Country and Billings, Montana. Guests enjoy our country lodge decor, hot breakfast, evening snacks, "cozy" bed package, and high-speed internet. Our business and laundry centers are open 24 hour for our guests' convenience. The Beaver Water Playland (open 6am to 11pm) delights both the younger guests and those not quite so young. We hope to have you visit us soon! ... more   less 
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Also Known As:
Best Western Plus Kelly Inn And Suites
Best Western Plus Kelly Hotel Billings
Best Western Billings
Best Western Kelly Hotel
Billings Best Western
Best Western Plus Kelly Inn & Suites Billings, Montana

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