The hotel itself is comfortable, with good amenities and exactly what you would expect for this category of property. The staff, however, go above and beyond. On a recent visit I had to delay my reservation by one day due to a breakdown. Little did I know there was a Fair in town and every property including the Lexington was booked solid.
Kacy at the front desk went above and beyond normal service by calling other hotels to find us a room then negotiated their price down to a rate similar to what I had at Lexington Inn. Ultimately I was able to stay at the Lexington because of a late cancellation but this is what superior service is all about and what builds strong customer loyalty.More