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“Excellent hotel”

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Hilton Garden Inn Billings
Ranked #4 of 51 Hotels in Billings
Certificate of Excellence
St. Louis, Michigan, United States
1 review
“Excellent hotel”
Reviewed 13 July 2014

We were greeted with smiles and a very competent, efficient desk clerk. She was extremely helpful, checking us in quickly and providing the local information we needed. The room was exceptionally clean and comfortable. The beds were like sleeping on a cloud! Shuttle drivers were so polite and helpful. We felt like we were staying with family! We would definitely recommend this hotel. Thank You!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Caroline R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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621 reviews from our community

Traveller rating
    392
    166
    41
    9
    13
See reviews for
165
149
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Washington DC, District of Columbia
Level Contributor
88 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 13 July 2014

Great hotel with everything you'll need, from a free airport shuttle to free wifi. Unfortunately not a free breakfast, so I took a point off for that. Otherwise no complaints. You can walk to many restaurants and shops (watch for bunnies - I saw like 20). Hotel is relatively new, has big rooms, a nice lobby, and a nice pool. Rooms have a big HDTV, fridge, microwave, and are clean and modern. Overall a fine hotel to stay at for your trip to Billings.

  • Stayed July 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank World_Traveler_6216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inverness Scotland
Level Contributor
69 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 10 July 2014

This has to be one of the best hotels I / we have ever stayed in.
The staff were all helpful and pleasent to deal with. I mean all the staff from reception through to the wait staff in the restaurant. The best coffee in a hotel restaurant as well. Then the room was large, very clean and very comfortable. The staff made us feel welcome and nothing was a chore. A very pleasent stay and we had been on the road for two weeks before we got here so had our fill of hotels, this was the best to date!!

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Keith P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spokane, Washington
Level Contributor
93 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 8 July 2014

We stayed here on the way to Mount Rushmore. We had 2 queen beds in a standard room. The beds were very comfortable, and the bathroom was lovely with granite counter tops. It was nice to have a Keurig coffee maker in the room as well! The hotel was lovely and clean, and we paid extra for the bed and breakfast deal. Our family of 4 enjoyed a cooked to order breakfast in the morning. The setting was very nice, and the food was good and plentiful for our hungry family. I would stay there again if we are in town.

Room Tip: I asked for a quiet room, and we heard nothing. We were on the 5th floor.
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank HoneyBubbas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 July 2014

Great location when on a driving holiday as it's close to the interstate so doesn't involve navigating around a town you've never been in before. Does exactly what you'd expect it to and is handy for local restaurants. Staff were friendly and it was a short walk to a pizza restaurant / bar.

  • Stayed June 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank TartanArmyEdinburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Brunswick, Canada
Level Contributor
139 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 6 July 2014

Good breakfast. Always welcomed by the cold lemon aid, iced tea and freshly backed pastries upon your arrival/check-in.
The TV monitors on the exercise machines weren't working but otherwise a good stay here.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Darius S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nichole M, General Manager at Hilton Garden Inn Billings, responded to this review, 8 July 2014
Thank you for your review. We are so pleased that you enjoyed the hot and cold beverage station as well as the freshly baked pastries. As we strive to be better than average, I have followed up with our maintenance team regarding your comments about our fitness center, and they have resolved the issue. I thank you for bringing that to our attention. Thanks again and we look forward to serving you soon!

.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Helena, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 July 2014

Fast wonderful front desk service. Clean rooms. Great location right off interstate within walking distance of great restaurants and shopping just up the road. Air conditioner unit was extremely loud and disturbed sleep throughout the night.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Tina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nichole M, General Manager at Hilton Garden Inn Billings, responded to this review, 8 July 2014
Thanks for choosing HGI Billings, and for taking the time to review our hotel. We are so pleased that you enjoyed our hotel. I've passed along your comments regarding our A/C unit so my maintenance team can take a look at it. We hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Billings

Property: Hilton Garden Inn Billings
Address: 2465 Grant Rd, Billings, MT 59102-7477
Phone Number:
Region: United States > Montana > Billings
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Billings
#3 Romantic Hotel in Billings
#3 Family Hotel in Billings
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Billings 3*
Number of rooms: 128
Official Description (provided by the hotel):
Our hotel in Billings, MT is Located in central Billings, near the Rimrock Mall and ZooMontana. Hilton Garden Inn Billings offers the perfect home-away-from-home with freshly-prepared breakfast daily inside of our on-site restaurant (breakfast not included in room rate). Expect the following hotel amenities: evening room service, in-room microwaves and refrigerators, an on-site bar/lounge area, indoor pool/whirlpool spa, fitness room, complimentary business center, meeting/conference rooms (catering services available) and free parking. Sundries and other goodies are available for purchase at our 24-hour Pavilion Pantry (also on-site at our hotel). ... more   less 
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Also Known As:
Hilton Garden Inn Billings Hotel Billings
Hilton Billings
Hilton Garden Inn Billings Montana

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